It was very well done!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!





Dolphins are widespread in the Florida waters especially Key West as they prefer the warm waters of the tropical ocean. As we visit the Dolphin pod in the Key West Waters don't be surprised to hear their vocals in the form of clicks and whistles. Dolphins are some of Earth's most intelligent animals and very social. At times we can see pods of dolphins in the 1000's. Dolphins love to play and often we can see them Jumping out of the water. When we finish the Dolphin watch we will cruise and enjoy one of the largest reefs in the world for a fun filled snorkeling adventure. On the way back enjoy an open bar serving unlimited cold draft beer and soft drinks. We offer this trip daily in the Morning and in sunset.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Key West: Dolphin Watching cruise & Snorkeling unlimited beer & soda lasts about 3 hours.
Prices start at $90 per person for this Key West experience, booked through Viator with the price shown before checkout. There are 2 booking options, so the final price depends on the option you choose.
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
The meeting point is The boat departs from the Sunset Bight Marina. Check in using the name of the person on the reservation with Sunset Watersports. Their concierge desk is located on the right-hand side as you enter the store. Hotel pickup is not part of this experience.
It is a small-group experience with a maximum of 25 participants.
Not suitable for wheelchairs, stroller or pets
Not suitable for wheelchairs, stroller or pets
Yes, bookings are confirmed instantly.
It was very well done!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Despite arriving only one minute late, we were denied service and charged the full amount of $800 for a group of nine people. This is unacceptable, especially considering that my mother has a disability and my six-month-old daughter is with me. Even though I had called the establishment prior to our arrival, they did not wait for us. I should have canceled the reservation 24 hours in advance, but our arrival was delayed due to unforeseen circumstances. I was traveling with a wheelchair and my daughter, and the situation was chaotic. It is imperative that the establishment implement a penalty system for late arrivals and offer a refund for services not rendered. The $800 charge is excessive and unjustified given the lack of service provided. I strongly advise against booking with this establishment due to the potential for similar issues. The staff’s lack of customer service and disregard for the needs of individuals with disabilities is unacceptable. As a business owner, I prioritize providing exceptional service to my customers.
Thank you for sharing your experience—we’re truly sorry to hear how stressful this situation was for you and your family. We completely understand how challenging travel can be, especially when coordinating with a wheelchair and a young child. We’re very sorry that, despite your efforts to call ahead, you were unable to join the Key West Dolphin Watching & Snorkeling Cruise as planned. Because this is a shared group experience with strict departure times regulated by the marina and Coast Guard guidelines, the crew is required to leave on schedule and unfortunately cannot delay departures—even by a few minutes—as it impacts safety, other guests, and the overall operation. That said, we truly regret that this policy affected you in such a difficult situation. Your feedback regarding late arrival flexibility and clearer policies is very valuable. We are always looking for ways to improve communication and explore options that can better support guests facing unexpected delays, especially those traveling with special needs. We would really appreciate the opportunity to review your case further and see if there’s anything we can do to assist. Please reach out to our office directly so we can look into this for you. Thank you again for your feedback—it helps us continue improving the experience for all our guests.
It was perfect experience! Very knowledgeable and friendly stuff, clean boat, good equipment for snorkeling.
Thank you so much for your kind words! We're thrilled to hear you had a perfect experience. Our team works hard to make every tour memorable, and we’re glad it showed. We hope to welcome you aboard again soon for more great adventures!
the experience was really nice, was our last day the weather was not the best but they did everything so we could go to our tour. we saw a long time dophins all around the boat was amazing, they jumped swim in group for more than 40 min. the snorkel is good, because of weather conditions we couldn't go to coral reef but we went to a sponge garden what was nice safe and we saw lobster fishes and shelly fish! the crew was very nice they gave us a lot of information about the marine life in the keys. thank you for this nice experience.
On the way out to snorkel we found a mom and baby dolphin and we were able to see them right off the side of the boat. On the way back we found a whole pod and we stopped. It was majestic.
Unfortunately there's was a lot of wind which forced the captain to find alternative spot for snorkeling. Because of the place and the wind there was less under water life to see. But that's nature, you cannot select weather circumstances from a dropdown list. The captain and his crew did everything to make the best out of it. They were very friendly, spend some time with our little boy (10y) to motivate him to go snorkeling and he managed well. Conclusion, weather was not ideal but it was a nice experience and kudos to the crew.
We got scammed. Not happy. They were not at address listed. The other folks around said they have never heard of them. We won’t be using trip advisor again.
The Tour was cancelled dur the weather. We weren't listed at the counter. (We booked the tour via getyourguide). We didn't get our money back. It is a horrible customer service.
Capt. John, Jesse, & Paige were the best. Very knowledgeable about dolphins and the area we snorkeled in. Enjoyed that there were only 30-ish people on the boat, so it was not crowded at all. Drinks and snorkel gear were included.
Captain Rachel & her crew were great! We got to see some dolphins even after the storm from the hurricane. Snorkeling views were amazing!
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
Key West: Dolphin Watching cruise & Snorkeling unlimited beer & soda | 3 hours | 4.0 (14) | $90 | |
Key West Sunset Sail: Dolphin Watching, Wine, and Tapas | 2h 30min | 4.6 (764) | $90 | View |
Key West 2 Reef Snorkel Tour & Sunset Cruise with Beer & Wine | 3 hours | 4.7 (209) | $64 | View |
Key West's Happy Hour Sandbar & Sunset Cruise - Unlimited Drinks | 4 hours | 4.5 (42) | $137 | View |
Key West Sunset Cruise: Dinner, Live Music & Drinks Included | 2 hours | 4.3 (1,936) | $93 | View |
Half-Day Trip from Key West with Kayaking, Snorkeling & Sunset | 4h 30min | 4.9 (1,828) | $125 | View |
Key West Afternoon Snorkel Sail with Unlimited Cocktails! | 3 hours | 4.4 (1,619) | $48 | View |