Kaymakli Underground City Tour (half day)

This tour, guided by Serap Ağa with Reliable Travel, turned out to be one of the most meaningful experiences of my entire trip to Cappadocia — and honestly, far more than I expected from what I assumed would be a fairly standard sightseeing stop. The tour left at 1:30pm, which worked for my schedule, as I had done a hot air balloon ride earlier that morning. It covered the Göreme Panorama, the Kaymaklı Underground City, and Pigeon Valley, but what made it exceptional wasn't just the itinerary — it was Serap herself. This was a personalized tour in her own car, just the two of us, which completely changed the nature of the experience. Instead of following a script or rushing between stops with a group, we had real, extended conversations the entire time. Serap answered every question I threw at her with patience, depth, and honesty — from Turkish politics and the layers of Turkish culture, to the practical realities of currency devaluation and how it's affecting everyday people, to the popularity of Turkish dizi soap operas, to how the tourist economy actually functions in Cappadocia and who it benefits. She moved effortlessly between serious, nuanced topics and lighter cultural ones, and never once made me feel like a question was off-limits or too basic. By the end of our time together, I understood Turkey in a way I simply wouldn't have from a guidebook or a standard tour — the kind of understanding that only comes from talking with someone who genuinely knows and loves their country. The underground city itself was fascinating — Kaymaklı is one of the best-preserved underground cities in Cappadocia, descending roughly 36 meters, and Serap's explanations of how and why it was built added real context to what could otherwise just be a maze of tunnels. Beyond the tour content, she was also just thoughtful in practical ways. Rather than dropping me back at my original pickup point, she let me end the day at Uchisar Castle instead, which was far more convenient and let me keep exploring from there. She also pointed me toward the Pigeon Valley trailhead so I could continue on foot afterward — small gestures, but ones that showed she was genuinely thinking about my day, not just her schedule. Serap is a wonderful human being and an exceptional guide. This tour went far beyond the average tourist guide interaction — it was a real, human exchange with someone generous with her time, her knowledge, and her perspective. I'm so grateful I had the chance to spend the afternoon with her, and I wish her all the best. Highly, highly recommend requesting her specifically if you book with Reliable Travel.

Knowledgeable guide, friendly, and accommodating They made everything easy from pickup to drop off with timely communications on what to expect and when

The visit to Turkey was amazing we enjoyed it very much. Reliable Travel organized the tours in Capadacia, the balloon flight, Perge, Pamukkale and Ephesus we were very satisfied. Always punctual and most of the tours were in Spanish as requested, they were very interesting with very good guides and the food we were offered were Turkish dishes, very delicious. We would definitely recommend Enterprise Reliable Travel .

I had a fantastic tour of the Kaymakli Underground City with Mustafa. It is an amazing site to visit, and it was greatly enhanced by Mustafa’s extensive knowledge of Kaymakli, as well as his congenial and kind personality. A special bonus of the tour is a stop at the beautiful Pigeon Valley. Although I only went on one tour with Reliable Travel, I have no hesitation in highly recommending booking them for any tour or service they offer.

Very good if you don't t have much time but still wish to visit the main areas of the green tour. Efficient tour guide and driver. All well on time. Recommended.

An amazing place to see and experience walking inside the tunnels. Our guide was very informative and we fully enjoyed the whole experience!

This your was fantastic! Cem was our guide and was a delightful host for the tour. He was very enthusiastic about sharing all about the sites, and the rich history of Anatolia. The ride was easy and Cem explained so many interesting facts about all we saw. Would recommend to anyone!

My wife and I have been on many tours in many countries. Mustafa at Reliable Travel is, by far, the very best guide we have ever had the good fortune to be chaperoned by. Besides being extremely knowledgeable and perfectly articulate about everything Cappadocia, he treated us like close family and, together with the help of his wife, personally took care of solving the problem of our lost luggage! Amazing! We were so pleased with his half day tour that we booked him for another half day tour the very next day. The man is truly special in multiple ways and a genuine privilege to work with. He should train other tour guides!

+1

I really enjoyed it because of the professional guides who have deep knowledge of history and background. Especially exploring underground cities is a completely new experience! While there are many full-day tours, this easy-to-join half-day tour is recommended.

The tour was fascinating and informative, and we got so much more out of the underground city than we would have if we had gone without a guide. And our guide was also great- flexible, knowledgeable, friendly, and so easy to work with.