They cancelled our tour which was booked during our honeymoon… As the tickets have to be booked way in advance, we will now have to pay double or triple of what we would have if we didn’t trust this company. They’re not contactable either by me or Get Your Guide. When they finally reached out, they were manipulating me into cancelling the tour myself. Stay away before they ruin your holiday too.
Hello. As we told you all the times we talked (so you know we are contactable by any customer and by Get your guide also) we never cancelled the booking, we contact you to know if you could change your tour. We are a small business, we have an opening hours, and you answered us when we were closed so you directly cancel your booking instead of wait to have news from us (that's what we told we'll do to Get your guide when they contacted us) So, please, we understand you panicked thinking you would lose the possibility to visit the Alhambra but those facts are not true.
