Museum was amazing but they did not want to refund the extra tickets they charged me.





The Frida Kahlo Museum, called La Casa Azul, is the Intimate Universe of Frida Kahlo. The artist lived most of her life here, initially with her family and later with Diego Rivera. Frida wanted to leave her home as a museum, to be enjoyed by her beloved Mexico. For this reason, after her death, Diego organized here, the Frida Kahlo Museum. Since the Museum’s inauguration in July 1958, it exhibits the ambiance that inspired Frida for her creation, as well as her personal belongings. You will find paintings by both artists with popular art pieces, pre-Columbian sculptures, photographs, documents, books, and furniture. The garden is an essential part of the Blue House, and it gives you access to the exhibition of Frida’s Dresses. With this ticket, you'll have the opportunity to enter Frida Kahlo's world and skip the lines at the ticket office.
Prices change with the date; the lowest is shown.
In demand: 73 of the next 119 departures are already sold out.
From the operator’s live schedule on Viator, checked Oct 7.
If you select to visit the Frida Kahlo Museum, step inside the iconic Blue House, where Frida Kahlo was born, lived, and created some of her most powerful work. As you walk through the original rooms and gardens, you’ll see her personal belongings, artwork, traditional dresses, and everyday objects that reveal her intimate world. Travelers will explore the spaces where she painted, learn about her relationship with Diego Rivera, and experience the home exactly as she lived it—full of color, emotion, and Mexican identity.
Reviews collected by Viator and Tripadvisor
Excurgo comparison of 2,332 Viator tours, recalculated daily.
All sales are final. No refund is available for cancellations.
Frida Kahlo and Anahuacalli Museums Ticket with Digital Guide lasts about 1 hour. The itinerary has 1 stop.
Prices start at $30 per person for this Mexico City experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs on Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays, with 29 departures a day between 10:00 AM and 5:00 PM.
Children aged 6–11 pay from $30, adults from $30.
It can: 73 of the next 119 departures are already sold out, so booking ahead is a good idea.
All sales are final. No refund is available for cancellations.
The experience is available in EN, ES.
It is a small-group experience with a maximum of 15 participants.
Yes, bookings are confirmed instantly.
Travellers rate it 3.6 out of 5 across 210 reviews on Viator and Tripadvisor; it is run by Amigo Tours.
Reviews collected by Viator and Tripadvisor
Museum was amazing but they did not want to refund the extra tickets they charged me.
The museum is neglected and dirty, there are no guides or audio guides, the vast majority of the museum staff are very rude, the worst part? You do not send the museum entrance ticket and the entrance staff are very grumpy and reluctantly do you the favor of downloading the ticket. It is definitely not worth the expense for the experience. I do not recommend it
Estimado cliente, lamentamos que la experiencia no haya cumplido con sus expectativas. Queremos aclarar que, como parte del proceso de esta actividad, las entradas son enviadas directamente al cliente antes de la visita. Por otro lado, aspectos relacionados con las instalaciones y la atención del personal del museo son gestionados directamente por el recinto. Saludos, Departamento de Calidad
Worst customer service I’ve experienced maybe ever. Never got into the museum. The woman almost seemed pleased to not help me. After arguing with her for 20 minutes and asking tickets to be resent she informed me that it was too late to enter. Terrible experience. Will be requesting a refund. Stay away.
Dear Guest, we’re sorry that you were ultimately unable to access the museum. From your review, it is not clear whether the assistance you describe was provided by museum staff or by our team. We would therefore like to review the circumstances of your booking before drawing any conclusions. Please contact our Customer Care team by email with your reservation details so we can investigate what occurred. Kind regards, Quality Department
100% recommended. A must-visit if you are in the Coyoacan area. The reservation with Tiqets is quick and simple.
Beautiful historical home to the Kahlo Family. Great information and her display of dresses is breathtaking.
Dear Cristina, thank you for sharing your experience. We’re delighted to know that your visit allowed you to connect with Frida Kahlo’s story and legacy in such a special setting. Thank you for choosing Amigo Tours, and we hope to welcome you on another experience soon! Kind regards, Amigo Tours Quality Team
Great all the way around! Very good value and communication.
Good coordination, excellent service
This tour company saved the day when another canceled us at last minute on Frida Azul House tickets. Highly recommend as they quickly text your ticket link to you with actual tickets. The Frida museum was wonderful!
WORST EXPERIENCE EVER! I was not let in for being more than 15 minutes late, the traffic was crazy. The museum nor Viator wanted to do anything to help. 100$ USD wasted, they wanted me to purchase new tickets!!!!!! Spend another 100$ USD!!!!!
Dear biancacK5887TN, We are sorry to hear that this experience did not meet your expectations. Museum tickets are issued for a specific entry time, and access is subject to the venue’s admission policies. Unfortunately, arriving after the permitted entry window may result in admission being denied, and once the reserved time has passed, the original tickets cannot be reused or replaced. We understand how frustrating this can be, especially when unexpected traffic causes a delay. However, the museum’s access rules and time-slot restrictions are outside our control. Best regards, Amigo Tours Quality Team
Very good experience, beautiful place
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
Frida Kahlo and Anahuacalli Museums Ticket with Digital Guide | 1 hour | 3.6 (210) | $30 | |
Frida Kahlo VIP [Museum Tickets Included] Walk, Markets & Churros | 3–4 hours | 5.0 (1,396) | $86 | View |
PREMIUM Frida Kahlo Museum and Xochimilco (Small Groups) | 6–7 hours | 4.9 (1,217) | $60 | View |
Skip The Line Tickets To The Frida Kahlo Museum | 30 min–3h | 2.4 (93) | $40 | View |
Frida Kahlo Museum Ticket | 45 min–1h | 3.9 (54) | $37 | View |
Frida Kahlo Museum Casa Azul Timed Entry Ticket | 1 hour | 3.6 (16) | $40 | View |
Xochimilco, Coyoacan and Frida Kahlo with Optional Lunch | 9 hours | 4.5 (8,315) | $40 | View |