Palazzo Vecchio is one of the most important and well-known symbols of Florence and represents a splendid example of medieval civil architecture. When you visit the palace , you will have the opportunity to see the splendid Salone dei Cinquecento, a majestic hall of 54 meters long and 23 meters wide, built in only seven months by Simone del Pollaiolo by will of Girolamo Savonarola.When Cosimo I de Medici was named Duke and settled in the Palazzo Vecchio, he used the Salone dei Cinquecento as a representation hall to receive the ambassadors and the people.The ceiling of the Hall is presented in the form of drawers and is decorated with a series of paintings that celebrate the life of Cosimo I. The statues of the hall represent the “Fatiche di Ercole”, while the Vasari frescoes that decorate the walls represent the successes of cosmoThe Palazzo dei Priori (Palace of Priori) changed its name in the 15th century to Palazzo della Signoria (Palace of the Signoria)
Prices change with the date; the lowest is shown.
Out at sunset: the 3:30 PM departure is under way when the sun sets, around 5:14 PM in the coming weeks.
From the operator’s live schedule on Viator, checked Oct 13.
You will get fast and quick access ticket to see palazzo Vecchio museum including all galleries, paintings and administrative office of Florence king cosimo de medici and his residence. In 1299, the commune and people of Florence decided to build a palace that would be worthy of the city's importance, and that would be more secure and defensible in times of turbulence for the magistrates of the commune. Arnolfo di Cambio, the architect of the Duomo and the Santa Croce church. The golden time of Palazzo Vecchio began when Medici family decided to turn it into a real palace, making it the family residence. During your visit, you’ll be able to admire the architecture of the palace sculptures, paintings and see everything about the rich complex history about Medici family.
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For a full refund, cancel at least 24 hours before the scheduled departure time.
Florence: Palazzo Vecchio Skip the line Entry ticket lasts about 2 hours. The itinerary has 1 stop.
Prices start at $34 per person for this Florence experience, booked through Viator with the price shown before checkout. There are 2 booking options, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays, with 13 departures a day between 9:30 AM and 5:00 PM.
Children aged 3–6 pay from $11, adults from $34. Infants go free.
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
The experience is available in EN, IT.
Infants are required to sit on an adult’s lap
Yes, bookings are confirmed instantly.
Travellers rate it 3.5 out of 5 across 62 reviews on Viator and Tripadvisor; it is run by Tourify Tours.
Reviews collected by Viator and Tripadvisor
DO NOT PURCHASE. You can enter the Palazzo for a third of the price when buying from the official ticket office. The audio guide provided is simply that available on the Palazzo website. Only consider this experience if all tickets are otherwise unavailable or if you are visiting in peak season and want to skip the line.
Not sure this was worth buying. The skip the line ticket was unessesary as there was no real line to skip in September, may be diffrent in say August. The audio guide was a download on the phone and difficult to follow as it wasn't easy to work out what room we were in. This cost us significantly more than had we just turned up and bought a ticket and the museums audio guide (may have been the same guide not sure). I wouldn't buy in advance and simply turn up and take a chance. The Palazzo Vecchio is however well worth a visit, give yourself plenty of time as there is som much to see.
The tour company ins instructed us to be at the site at 10:20 AM. At 10:40 AM no one had arrived. We called the number provided for the tour company and it wasn’t a working number. Since we were unable to contact anyone., we had to buy our own tickets for entry. Finally at 11 AM, once we were already inside, I received a text from the tour operator who said he had our tickets. I told him we had already gone inside. He insisted that we come outside to collect our tickets, even though he was 40 minutes late. Then Viator refused to give us a refund because the tour operator didn’t want to issue it. Do not buy tickets from this company. They are a scam.
No headsets provided for an audio guide (we didn’t see that it’s written on the very last line of the reservation, under “more details”), the website malfunctioned most of the time - even while connected to suggested WiFi. Pretty much just overpaid for each ticket. Do not recommend this.
I like most Viator trips. However, I did not think this one was worth the money. It was confusing using the audio while walking through the museum alone. I wasn’t sure which audio clip to use when. Considering I paid a good bit more than the normal ticket price, I did not feel it was worth the money.
Thank you for sharing your feedback. We're sorry to hear that you found the experience confusing. We understand the difficulty you faced with using the audio guide. Our host remains at the meeting point to assist with any issues before your visit, and if you're already inside the museum, you can also contact us via WhatsApp or by phone for immediate assistance. In some areas inside the museum, the internet connection can be unstable, but you can connect to the free Firenze WiFi network to help access the audio guide more reliably. We appreciate your feedback, as it helps us improve the experience for future visitors.
No French translation; we had to do everything via ChatGPT; otherwise, it is very beautiful and very large.
You are handed an audio guide, the Viator guide clicks the ON button, you acknowledge that the audio is working, then the Viator guide departs. Immediately after his departure, my audio stopped functioning! Only heard 2minutes of the Introduction!
Thank you for your feedback, and we are sorry to hear about the issue you experienced with the audio guide. Our host was present at the meeting point to assist all guests with the audio devices and ensured that the guide was functioning correctly before departure. As you confirmed that the audio was working at the time of handover, it appears that the issue occurred afterward. For situations like this, we provide a contact number in the booking information so that guests can immediately reach our support team. Had we been informed of the problem during your visit, we would have done our best to assist and help resolve the issue as quickly as possible. We regret that this inconvenience affected your experience and appreciate you bringing it to our attention.
It was my first time using Viatour. I was able to pick between options for the desired museum easily, and pickup on the day at the museum went well.
We were met by the team member to supply our tickets on time and in the place stated. We were able to walk straight in and look around at our own pace. Great visit.
This is the only tour ever that we did not like. I recommend having a tour guide rather than the earphones. There is no signage telling you where to go next and the names of rooms on the tour don’t match the names on the signs in the rooms. The palace is beautiful but the tour is impossible to follow.
We’re sorry to hear that the experience did not meet your expectations. We understand that navigating the palace with the audio guide may have been confusing at times. We would also like to clarify that this activity is described as a self-guided visit and not a guided tour. The service provided includes the entrance tickets so visitors can explore the palace independently at their own pace. Thank you for sharing your feedback, and we appreciate your comments regarding the audio guide and signage.
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Florence: Palazzo Vecchio Skip the line Entry ticket | 2 hours | 3.5 (62) | $34 | |
 Florence: Arnolfo Tower Climb and Palazzo Vecchio Entry Ticket | 2 hours | 3.5 (2) | $75 | View |
 Skip-the-line Palazzo Vecchio and Old Town Private Tour | 2–5 hours | — | $215 | View |
 Florence Palazzo Vecchio Skip the Line Guided Tour | 1h 30min | — | $70 | View |
 Florence Palazzo Vecchio Entry Ticket with Audio Guide | 1h 15min–2h | 5.0 (1) | $45 | View |
 Palazzo Vecchio guided experience with entrance ticket | 1h 30min | 4.7 (273) | $63 | View |
 Florence Skip The Line Entry Ticket to Bargello Museum | 1 hour | — | $32 | View |