I can only rate this "tour" in regards to its failure.....because we never got the tour. We were at the meeting point early, no guide ever showed up. There were 4 of us, checking all around the area, no guide. Tried calling the guide, no answer. Tried calling Viator, no person. We even found another guide thay knew our guide and called him as well (using his personal number that was in his phone, same as listed), no answer. Sent emails to Viator, no replies. Then they have the nerve to text me for a review. Well here you go....it sucked, no one showed, totally unprofessional. And as I did 4 more tours while in Italy, Viator missed out. Because I certainly wasn't going to book anything else with them. I hope folks read this and avoid a similar bad situation. Use another provider.












