The KUZÁ VIP Pass unlocks access to Cozumel's most coveted private beachfront—an exclusive sanctuary reserved for a limited number of guests. Relax on powder-soft white sand, turquoise Caribbean waters, and shaded loungers designed for effortless comfort.
Your VIP experience begins with two handcrafted premium cocktails, a refreshing facial towel, and a chilled bottle of Prosecco. Throughout the day, enjoy attentive beachside service with cocktails and light bites delivered directly to you. Looking for the ultimate retreat? Upgrade with an optional private Bali bed for an even more elevated seaside escape.
Complimentary bottled water and beach towels are included, so every detail is taken care of while you immerse yourself in a day of tranquility, personalized service, and refined Caribbean luxury.
More than a beach day—this is Cozumel's most exclusive coastal experience.
Tour Options
Cozumel, Kuzá Beach & Adventure Park VIP Pass
VIP Pass: Your exclusive escape to Cozumel’s most breathtaking shoreline.
Itinerary
Admission included180 min
Arrival & Welcome: Receive a chilled towel, two premium cocktails, and a bottle of Prosecco upon check-in
Access to VIP Beach: Relax in an exclusive, reserved beachfront area with shaded loungers and hammocks
Optional Bali Bed Upgrade: Elevate your experience with a private Bali bed (available for purchase onsite)
Dedicated Waiter Service: Enjoy personalized beachside attention and service throughout the day (Take your time and enjoy the experience)
Admission included60 min
All-Inclusive Light Bites & Dining: Snack on chips, guacamole, and pico de gallo; savor buffet-style lunch with Mexican and international flavors
Open Bar Access: Enjoy unlimited standard cocktails, beer, wine, and soft drinks from the bar or served at your lounger
(Enjoy the buffet and open bar at your leisure)
Admission included180 min
Beach Time & Relaxation: Swim in turquoise waters, sunbathe, or lounge under the palms on Cozumel’s most stunning beach
Included Water Activity: Choose one—kayak, paddle board, or snorkel with complimentary equipment
Cultural Entertainment & Experiences: Join beach games, live music, and cultural shows throughout the park (Take your time and enjoy the experience)
Highlights
Choose one activitiy: snorkel, paddleboard or kayak
Shaded lounge chairs, hammocks and relaxation spaces throughout the park.
Unlimited domestic beer, wine, and cocktails from the open bar
Dedicated beachside waiter service with personalized attention
Reserved access to VIP Beach, exclusive for VIP guests.
Buffet lunch with bold Mexican and international cuisine
Full access to Cozumel’s most breathtaking and largest private beachfront
What's included
Included
Choose one activitiy: snorkel, paddleboard or kayak
Shaded lounge chairs, hammocks and relaxation spaces throughout the park.
Unlimited domestic beer, wine, and cocktails from the open bar
Dedicated beachside waiter service with personalized attention
Reserved access to VIP Beach, exclusive for VIP guests.
Buffet lunch with bold Mexican and international cuisine
Full access to Cozumel’s most breathtaking and largest private beachfront
Professional photography services or experience upgrades (avaliable for purchase onsite).
Premium drinks and à la carte food items are available for purchase separately.
Retail, souvenirs, and optional enhancements.
Spa Experience: Relax, Renew, Reconnect (avaliable for purchase onsite).
Tequila & Mezcal:Spirits of México Experience (avaliable for purchase onsite).
Traveller Ratings
4.3
151 reviews
5
113
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10
3
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13
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Important Information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Specialized infant seats are available
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
All guests are expected to follow park guidelines to ensure a safe, respectful, and enjoyable experience for everyone.
Lounge chairs, hammocks, and shaded seating are available on a first-come, first-served basis. Activities and entertainment offerings vary by day and are weather-dependent. Water clarity and seaweed conditions may change seasonally, and some beach areas may include rocky terrain—water shoes are recommended.
Buffet and bar access are limited to posted operational hours. Guests must be 18 years or older to consume alcoholic beverages. Alcohol consumption is strictly prohibited before participating in any water activities, including snorkeling.
Minors under 18 must always be accompanied and supervised by a parent or legal guardian. During aquatic activities, that parent or guardian must remain within arm’s reach of the minor at all times.
Diving, rough play, reckless behavior, or any action that endangers the safety of guests or staff is not permitted. All guests are required to follow instructions provided by lifeguards, instructors, and park staff. Attention should always be paid to posted signs, safety notices, and specific guidelines communicated for each activity.
The admission of the visitor to the park and/or their eventual participation in the aquatic, cultural, recreational or adventure activities may be refused or limited for any visitor who is believed to be able to create an unsafe environment for themselves or other visitors or could cause danger to their safety or that of third parties, whether visitors or park staff. This includes, but is not limited to: changes in state of consciousness or physical condition that could cause danger to his/her own safety or that of third parties, such as: heart problems, injuries, fractures, sprains, dislocations, cramps or recent surgeries, medical indications, people who suffer from panic or anxiety attacks, who are drunk, under the influence of alcohol, intoxicated or with visible signs of being under the influence of any drug or medication.
A signed waiver is required for entry. KUZÁ reserves the right to deny entry or modify access to activities at its discretion for health, safety, or conduct-related concerns.
Frequently asked questions
How long does Cozumel: VIP Access Pass at KUZÁ Beach & Adventure Park take?
Cozumel: VIP Access Pass at KUZÁ Beach & Adventure Park lasts about 8 hours. The itinerary has 3 stops.
How much does Cozumel: VIP Access Pass at KUZÁ Beach & Adventure Park cost?
Prices start at $149 per person for this Cozumel experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
Can I cancel Cozumel: VIP Access Pass at KUZÁ Beach & Adventure Park for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Where does the tour start?
The meeting point is Travelers go directly to the site. Hotel pickup is not part of this experience.
Is this a private or a group tour?
It is a small-group experience with a maximum of 10 participants.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller Specialized infant seats are available
Is the tour wheelchair accessible?
Wheelchair accessible Transportation options are wheelchair accessible All areas and surfaces are wheelchair accessible
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Reviews(151)
O
O1611BUlisag
August 31, 2026
Great experience here would definitely return !
The experience was very nice. We did the VIP experience had a Cabana and our own private waiter. The drinks were good (strong) and the lunch was ok. The beach was clean and the water was stunning. I would book again. My only issue is since we were there for only a few hours (due to our needing to return to cruise ship) that I wish we could have spent more time there. I wasn’t sure if our VIP ticket included the water park but the private beach is a little ways from the park. Other than that it was great. We didn’t do the included activities but we did book a banana boat ride that was fun
Operator response
Thank you so much for sharing such a detailed review with us! 🌊
We're thrilled to hear the VIP experience with a cabana and private waiter felt very nice, with good (and strong!) drinks, an okay lunch, and a clean beach with truly stunning water.
We're taking your comment about the limited time due to your cruise ship return schedule into account; we understand you would have enjoyed more hours there, and also your uncertainty about whether the VIP ticket includes the water park—we'll make sure that information is clearer from the time of booking, since the private beach is a bit of a distance from the park.
We're glad you got to enjoy the banana boat ride as an extra activity. Thank you for saying you'd book again! We hope to welcome you back soon so you can enjoy more time on your next visit. 🏖️
C
carlasV1367JY
August 26, 2026
VIP day pass
Spectacular, clean and very friendly.
Thanks Kusá team for making our day very special.
Operator response
Muito obrigada por compartilhar essa mensagem tão bonita com a gente! 🌊
Ficamos muito felizes em saber que vocês acharam tudo espetacular, limpo e que a equipe foi tão simpática, tornando o dia de vocês muito especial — isso é exatamente o que nos esforçamos para oferecer a cada visitante.
Obrigada pela confiança! Esperamos recebê-los de novo em breve para vivermos mais dias especiais como este. 🏖️
I
I8208VMkatiej
August 22, 2026
10 out of 10 experience!!
This was our first time at Kuza and it was incredible!! The VIP experience was worth every penny. Our server Fernando was top notch!! He anticipated all our needs and provided an amazing experience for our family. The zip lining was so fun, highly recommend! And all the staff were wonderful. We will be back!!
Operator response
Thank you so much for sharing such a special review, especially being your first time at Kuzá! 🌊
We're thrilled to hear the VIP experience was worth every penny, and that Fernando, as your server, was top notch, anticipating all your needs to provide an amazing experience for your family.
We're also glad you enjoyed the zip lining so much, and that all the staff was wonderful during your visit—that consistency in service is exactly what we aim to offer in every corner of the park.
Thank you for saying you'll be back! We hope to welcome you all back again soon for more special VIP experiences like this one. 🏖️
S
Sharon_C
August 18, 2026
Delightful and restful day at the beautiful beach!
Getting there from the Port is expensive - $35 taxi each way - no negotiating.
Depending on your package, it's is all inclusive for food and drinks and towels. We purchased the VIP beach package. The beach was clean and there were plenty of umbrellas and casitas. The water is amazing but plan to bring beach shoes as it is rocky right at the shore. Service was great - plan to tip the server (mention ahead of time or start with a small tip to insure you get the fastest service. The server has to split his tip with the bartender and all others - so tip accordingly).
Operator response
Thank you for sharing such a detailed review packed with practical tips for future visitors. 🌊
We understand your comment about the cost of the taxi from the port with no room for negotiation; it's a reality of local transportation that we appreciate you sharing so other visitors can better plan their budget.
We're so glad to hear that, with the VIP beach package, you enjoyed everything included—food, drinks, and towels—and that the beach was clean with plenty of umbrellas and casitas available. Thank you also for the tip about bringing water shoes, since the shore can feel rocky—that's really helpful information for those planning their visit.
We're thrilled the service was great, and we appreciate you explaining how the tipping dynamic works between the server and the rest of the team (bartenders and others); it's a valuable clarification so visitors know how to better support the whole team that makes the experience possible.
Thank you for such thorough feedback! We hope to welcome you back again soon for more special VIP experiences like this one. 🏖️
L
Lynn_H
August 12, 2026
Beautiful but so over priced
The facility is beautiful, the staff are nice, but it is too expensive. The waterpark should absolutely be included in the VIP package. We would never book an excursion like this outside of Disney due to the price and the hassle paying the taxi driver.
Operator response
Thank you for sharing your feedback with us. We're glad you found the facilities beautiful and the staff kind, though we're sorry the price-to-value relationship didn't meet your expectations this time.
We're taking your suggestion that the water park should be included in the VIP package seriously; it's a valid point that helps us keep evaluating what's included at each package tier so the perceived value is clearer from the start. We also understand the hassle of having to handle payment to the taxi driver separately, and that this influenced your preference for booking excursions through other means, like Disney.
Thank you for your honesty; it helps us review both our pricing structure and the logistical experience around the visit.
9
929vijayj
August 7, 2026
Will Not Return
The food & drinks are terrible. The water park is okay. Zipline is ok. Palancar Beach is beautiful. Save money and go to Palancar Beach Club next door.
Operator response
Dear 929vijayj
Thank you for sharing your feedback. We appreciate your honest comments regarding your visit.
We're glad to hear you enjoyed the beauty of Palancar Beach and found some of the attractions, including the water park and zipline, enjoyable. However, we are truly sorry that the food and beverage offerings did not meet your expectations. Providing fresh, high-quality meals and drinks is a priority, and we regret that your experience fell short.
Your comments have been shared with our food and beverage team for review and improvement. Feedback like yours helps us identify opportunities to enhance the overall guest experience.
Thank you again for taking the time to provide your insights, and we hope to have the opportunity to deliver a much better experience in the future.
Best Regards
J
Jlee1987
August 1, 2026
Skip overpriced, frustrating Kuza
We visited Kuza during our MSC cruise stop in Cozumel, and unfortunately it ended up being one of the most disappointing excursions we’ve ever done. We spent well over $500 for our family, and by the time everything was said and done, we had less than four hours to actually enjoy the park.
The first thing prospective cruise passengers should know is that Kuza is about a 25–30 minute drive from the cruise port. If your ship has an early all-aboard time (ours was 3:15 PM), your available time at the park is much shorter than you might expect once you factor in transportation and check-in.
We purchased one of the highest-tier packages because we specifically wanted our kids to experience the zip lines. After arriving, we discovered there is a 99-pound minimum weight requirement. Two of our three children didn’t meet that requirement, making a major part of the package unusable for our family. We asked if we could receive a refund for that portion before we realized we also didn’t have closed-toe shoes (we did overlook that requirement ourselves, so that’s on us). Instead of simply explaining our options, we were asked to fill out a form describing the situation and then told to follow up through WhatsApp. It felt like requesting help was treated as an inconvenience.
The park Wi-Fi barely worked during our visit. When we asked for assistance, we were simply directed back to the front entrance to deal with it.
Even more disappointing, only two of the four water slides were operating the day we visited. Considering the admission price, having half of the major attractions unavailable was frustrating.
The “unlimited food and drinks” included with our package was also misleading. Bottled water was not included. Drinks were served in plastic cups from the bar, and the 7UP we received tasted noticeably off. When we mentioned it, the response was essentially that if we wanted something better, we could purchase a canned soda for an additional $3.
Food service was another letdown. Although there are multiple buffet and dining areas throughout the beach, only one location was open during our visit, and it happened to be at the opposite end of the property. That meant about a 10-minute walk each way just to grab lunch.
The food itself wasn’t impressive either. We ordered chips and salsa and received a small dish with roughly ten chips and what was essentially pico de gallo rather than salsa.
The constant attempts to sell us additional products and services throughout the day also became exhausting. It felt like every few minutes someone was trying to sell something else instead of simply letting families relax and enjoy their vacation.
There were a couple of positives. The beach itself is beautiful, and we genuinely enjoyed renting a jet ski. However, even that experience left a bad taste because the advertised price was $99 for 30 minutes, but we were ultimately charged $130. For comparison, we rented a jet ski in Roatán for $70.
Overall, Kuza simply did not deliver an experience that justified its price. Between the limited time available for cruise passengers, closed attractions, confusing package limitations, disappointing food, extra charges, poor Wi-Fi, and customer service that often felt indifferent, we left feeling like we had spent a lot of money for very little value.
We won’t be returning. If we visit Cozumel again, we’ll skip Kuza and simply spend the day at one of the island’s beaches. We’ll likely have just as much fun, spend significantly less money, and avoid a lot of frustration.
Operator response
Dear Jlee1987
Thank you for taking the time to share such a detailed account of your visit. We are truly sorry to learn that your experience at Kuza did not meet the expectations you had for your family during your stop in Cozumel.
We understand how disappointing it must have been to feel that the time available at the park was limited after transportation and cruise scheduling were taken into account. We also regret the frustration caused by the zip line eligibility requirements, the process you encountered when seeking assistance, and the challenges related to Wi-Fi connectivity during your visit.
Additionally, we sincerely apologize for the inconvenience of having only a portion of the water slides operating that day, as well as for your dissatisfaction with the food and beverage offerings. We understand how these factors can significantly impact the overall value and enjoyment of the experience, especially when traveling with family.
We are also concerned to learn about your perceptions regarding customer service and the frequency of additional sales offers throughout the property. Providing a welcoming, enjoyable, and relaxing environment for our guests is a priority, and your feedback helps us identify areas where we need to improve.
At the same time, we appreciate you highlighting the positive aspects of your visit, including the beauty of the beach and your enjoyment of the jet ski experience. We regret, however, that concerns regarding pricing and other aspects of your day overshadowed those moments.
Your comments have been shared with our management team for review as part of our ongoing efforts to enhance the guest experience. We value your feedback and appreciate the opportunity to learn from it.
Thank you again for visiting Kuza and for providing such thoughtful feedback. We wish you and your family many enjoyable travels ahead.
Best Regards
Q
Quest647645
July 29, 2026
Not good for kids
I purchased admission based on the advertised water park attractions. When we arrived, the water slides were not operating. I spoke with a manager at the park and requested an explanation or refund, but they did not provide a satisfactory resolution. The services I paid for were not provided as advertised. I will not recommend this water park
Operator response
Dear Quest647645
Thank you for sharing your feedback. We sincerely apologize for the disappointment you experienced during your visit.
We understand your frustration regarding the water slides not being operational, especially when those attractions were an important factor in your decision to visit our park. We also regret that the resolution provided during your conversation with our management team did not meet your expectations.
Our goal is always to deliver the experiences and services that our guests anticipate, and we recognize how frustrating it can be when attractions are unavailable. Your comments have been shared with our management and operations teams for review as we continually work to improve communication and the overall guest experience.
We appreciate you taking the time to bring this matter to our attention and are sorry that your visit did not leave a positive impression. Thank you for your feedback, as it helps us identify areas where we can do better. We wish you all the best in your future travels.
Best Regards
E
E3848XAstaceyd
July 26, 2026
Great time!
We had a great time at Kuza! The whole family loved the zipline! The VIP experience is well worth the money!
Operator response
Thank you so much for sharing your family's experience with us! 🌊
We're thrilled to hear you had a great time at Kuzá, and that the whole family loved the zip line, those shared activities are exactly what make the day feel even more special.
And we're so glad you feel the VIP experience was well worth the money; that's exactly the kind of premium day we aim to offer to those who choose that service.
Thank you for your trust! We hope to welcome you all back again soon for more memorable family adventures like this one. 🏖️
R
Relax31724860843
July 24, 2026
Awesome park
Awesome park, very clean, good drinks, nice waiters, beautiful beach, fun waterpark, this place was the best I have been to in Cozumel hands down! Will come back
Operator response
Thank you so much for sharing such an enthusiastic review with us! 🌊
We're thrilled to hear you consider this the best place you've visited in Cozumel, hands down, the cleanliness, the drinks, the attentive waiters, the beautiful beach, and the fun water park are exactly the combination we aim to offer on every visit.
Thank you for saying you'll come back! We hope to welcome you back again soon to keep exceeding your expectations. 🏖️
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Cozumel: VIP Access Pass at KUZÁ Beach & Adventure Park
