Copan Ruins Shared Tour from Antigua Accommodation Included

Hi Valerio, Thank you so much for your detailed and thoughtful review—we truly appreciate you sharing your experience! We’re really happy to hear that you enjoyed discovering Copán and getting a taste of Honduras during your time in Antigua. It’s definitely a unique and enriching addition to any Guatemala itinerary. We also appreciate you highlighting how the logistics work, as that can be very helpful for future travelers. These shared transfers are designed to make the journey as smooth as possible, even with the early departure. That said, we sincerely apologize for the delay with the guide upon arrival. You’re absolutely right—this is something that should be better coordinated, and your suggestion is very valuable. We will take this into account to improve timing and ensure a smoother start to the archaeological visit moving forward. We’re glad you still had the chance to enjoy the charming town and that you found the Copán ruins as impressive as they truly are. It’s understandable to wish for more time there, especially with such a fascinating site. Thank you again for your recommendation and for your constructive feedback—it really helps us continue improving the experience for our travelers. We hope to welcome you back for more adventures in the future!

Bonjour Maider, Merci beaucoup pour votre superbe commentaire ! Nous sommes ravis de savoir que vous avez trouvé l’expérience sublime 😊 Vous avez tout à fait raison : même si le trajet depuis Antigua est long, Copán vaut vraiment le détour. Entre le cadre naturel et la richesse de ce site archéologique encore partiellement découvert, c’est une expérience unique et fascinante. Merci encore pour votre recommandation—nous espérons vous accueillir à nouveau pour d’autres aventures inoubliables !

Hello Andrew, First and foremost, I want to express our sincerest apologies for the issues you experienced on the Shared Tour of Copan Ruins from Antigua. We fell short of not only your expectations but also the high standards we set for ourselves. The significant delay in your pickup is completely unacceptable, and we are genuinely sorry for the inconvenience and frustration this caused. his is not reflective of the punctuality and reliability we aim to uphold. Regarding the missed opportunity with the prearranged guide and the unexpected walk with luggage in Antigua, these circumstances are far from the smooth and enjoyable experience we strive to provide. Your feedback on these aspects is being taken very seriously, and we are actively reviewing our logistics and communication procedures to ensure such incidents do not recur. We understand that this response does not undo the experience you had, but we want to assure you that your feedback is invaluable for us to make necessary improvements. Thank you for taking the time to bring these issues to our attention. We are committed to learning from this experience and providing better services to all our guests.

Hello Heidi, Thank you for sharing your experience with our shared tour to Copan Ruinas from Antigua. We're delighted to hear that your drive was smooth and comfortable and that the punctuality of our service met your expectations. It's wonderful to know that our guides were knowledgeable and helpful in recommending great dining spots. We're also pleased that the hostel accommodations were to your satisfaction. Your feedback is invaluable to us, and we're thrilled that we could contribute to a memorable trip. We look forward to welcoming you on another adventure soon!