Club Kingston VIP Lounge & Priority Entry at Norman Manley
Description
Whether you’re traveling for business or pleasure, Club Kingston’s arrival and departure services enhanced with warm hospitality and an unrivaled visual journey through Jamaica’s history provide the perfect way to begin or end your visit to Jamaica. Travel to and from Kingston Airport like a VIP with access to Club Kingston's arrival and departure services. Enjoy a personalized, escorted service on arrival through a Dedicated VIP Priority Lane in customs and immigration (arrival service only). *Please review the product type and inclusion before booking. **Flight information is mandatory. ***Flight updates and changes must be communicated.
Tour Options
Itinerary
Arrival Service (not applicable to departure only bookings): After exiting your plane at Kingston's Norman Manley Airport, you'll be greeted by your Club Kingston Rep holding a personalized sign. Move through customs & immigration with fast track. Fill out immigration forms and you'll be guided through the fast-track line. Then, your host will help retrieve your luggage at baggage claim. Proceed through fast-track Customs line. You'll be escorted to your tour operator or private transportation. Departure Lounge (not applicable to arrival only bookings): Check in for your flight and head to security & immigration fast-track line. Present your voucher for quick access. Next, head to mezzanine level to enter Club Kingston departure lounge. Enjoy hi speed WiFi, flat-screen TVs, magazines, newspapers, or conference facility. Snack on fresh fruit, sandwiches, tapas, sushi, pastries, then sip on a warm coffee/tea, a cold beverage or an alcoholic beverage! Drinks and snacks are complimentary.
Highlights
What's included
Pickup Locations & Times
**Please Note: transportation to or from the airport is not included. Services purchased are for within the Norman Manley International Airport only.
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- NOTE: Arrival service does not include access to Club Kingston's Departure lounge
- You MUST include all passenger names and flight information when booking in order for your lounge to be confirmed
- Note: Transportation between Airport and Hotel is NOT included.
- Important: Ensure the service details match the desired option required.
Reviews(374)
Our flight was delayed and it was a nice and comfortable space to be with the family. The staff were kind. Place is clean and well maintained. Food was good. It helped to take the stress off our delayed flight and long journey.
Hello Shaunese79, Thank you for sharing your wonderful feedback with us! We’re delighted to hear that Club Kingston provided a comfortable and relaxing space for you and your family, especially while dealing with a delayed flight and a long journey. It’s great to know that you found our lounge clean and well maintained, enjoyed the food, and experienced kind and welcoming service from our team. We’re especially pleased that your time with us helped take some of the stress out of your travel day. Thank you for choosing Club Kingston. We truly appreciate your kind words and hope to welcome you and your family back to Jamaica for another enjoyable experience!
No reservation was found for me. Food selection was very limited. Catered mostly to vegetarians. Drinks and staff were amazing.
Hello Damian_B, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience regarding your reservation and for the limited food selection you experienced during your visit. We understand that having a greater variety of options is an important part of the lounge experience, and we appreciate you bringing this to our attention. We are pleased to hear that you enjoyed the drinks and found our staff to be amazing. Your feedback is valued and will be shared with the relevant team as we continue working to enhance our guests’ experience. Thank you for choosing Club Kingston, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.
I booked the club kingston arrival on the 30th of July, coming in from Cayman, but the service did not happen, despite my credit card was charged for the service. I need someone to contact me to reimburse my account.
Hello Alliecia_R, Thank you for bringing this matter to our attention. We are sincerely sorry to learn that you did not receive the Club Kingston Arrival service as expected. We understand how disappointing and frustrating this must have been, especially after being charged for the reservation, and we apologize for the inconvenience caused. We would appreciate the opportunity to investigate this matter further. Please email us at customersupport@vipattractions.com with your booking confirmation, travel date, flight details, and any additional information regarding your experience so that our team can review your reservation and assist you accordingly. Thank you for your patience, and we look forward to resolving this matter for you as quickly as possible.
Please be reminded to complete your c5 form, the viator staff was extremely helpful and patience, she waited until I completed the 3 documents. She was awesome.
Hello Jodiann_M, Thank you for your wonderful review! We are delighted to hear that your representative provided such helpful and patient assistance while you completed your C5 form and other travel documents. We'll be sure to share your kind words with the team, as they will truly appreciate the recognition. Thank you for choosing Club Mobay. We look forward to welcoming you back on your next visit to Jamaica!
Experience is the same year after year. I wouldn’t arrive in Jamaica no other way.
Hello Annmarieh944, Thank you for your wonderful review and for your continued loyalty to Club Kingston. We are truly honored to know that your experience has remained consistently positive year after year and that you wouldn't choose to arrive in Jamaica any other way. There is no greater compliment than knowing we have become a trusted part of your travel experience. Your continued support means a great deal to our team, and we look forward to welcoming you back on your next visit to Jamaica and providing you with the exceptional service you've come to expect. Safe travels, and see you again soon!
The lounge was the idea setting to relax after a long day of packing and traveling. Great choice of food, with staff who were willing to go the extra mile to make you comfortable. Great experience!!
Hello Extraordinary702276, Thank you for your wonderful review! We're delighted to hear that Club Kingston provided the ideal setting for you to relax after a long day of packing and traveling. It's fantastic to know you enjoyed the variety of food and that our team went the extra mile to ensure you were comfortable throughout your visit. Your kind words mean a great deal to us, and we'll be sure to share your compliments with our staff. Thank you for choosing Club Kingston, and we look forward to welcoming you back for another great experience on your next trip to Jamaica!
This is a fantastic service, one which is very welcome after a long flight. We had a lovely guide called Vivienne meet us immediately as we exited the plane on arrival in Kingston, Jamaica. She escorted us to the front of every queue, passport control, customs etc. Once our luggage was collected she brought us to a private area where we enjoyed some refreshments and delicious snacks while she went to check on our taxi. This is an excellent service if you value time and convenience as we do.
Hello Alvin_S, Thank you for your wonderful review! We’re thrilled to hear that you had such a fantastic experience with our Club Kingston Arrivals service. It’s especially rewarding to know that Vivienne provided you with exceptional service from the moment you arrived. We will be sure to share your kind words with her, as we know she will be delighted to hear that her warm hospitality and attentive assistance made such a positive impression. We’re also pleased that you enjoyed the seamless arrival process and were able to relax with refreshments and snacks while your onward transportation was being coordinated. Providing a convenient, stress free arrival experience is exactly what we strive for. Thank you for choosing Club Kingston. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Jamaica!
Friendly staff and comfortable area to wait for your flight. The food has a good range from sushi to fruit platter and patties.
Hello Beverley_K, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our friendly staff and found the lounge to be a comfortable place to relax before your flight. It’s also great to know that you appreciated the variety of our food offerings, from sushi and fresh fruit to Jamaican patties. Our team works hard to provide a selection that caters to a range of tastes, and your kind words are truly appreciated. Thank you for choosing Club Kingston. We look forward to welcoming you back on your next visit to Jamaica!
First lounge experience and it met expectation. Comfortable seats and a good selection of food and drink. Service was great - shout out to Lloyd. This will be part of my travel experience moving forward.
Hello Ellemich2016, Thank you for sharing your wonderful feedback! We are delighted to hear that your first lounge experience at Club Kingston exceeded your expectations. It is great to know that you enjoyed the comfortable seating, selection of food and beverages, and the excellent service provided by our team. We especially appreciate your kind words about Lloyd and will be sure to share your compliments with him. Feedback like yours means a great deal to us and motivates our team to continue delivering exceptional service. Thank you for choosing Club Kingston as part of your travel experience. We look forward to welcoming you back and providing another relaxing and enjoyable visit on your next journey.
I had an amazing experience. They were incredibly patient and helpful. They also helped me locate my pick up ride. I will always book the service when coming to jamaica.
Hello Lynette_r, Thank you for your wonderful review! We’re delighted to hear that you had such an amazing experience with us. It's great to know our team was patient, helpful, and able to assist you in locating your transportation, making your arrival as smooth as possible. Your kind words mean a great deal to us, and we're honored to know you'll continue choosing Club Kingston whenever you visit Jamaica. We look forward to welcoming you back again soon!
