Cancun Sightseeing SkyWheel, Letters and Shopping

I had a bad experience with this tour. The tour guide was very friendly, but didn’t communicate things very well. We ended up sitting around waiting for them to pick us up twice. The second time was to take us back to our hotel. The tour guide was supposed to wait for us in the area we were in. But they were sent to go do something and didn’t get back to us until 40 minutes after the meeting time. We just took the bus back to our hotel. If I could give zero stars I would. Not worth the money I was charged.

The shopping was only to one specific location. There was very minimal opportunity to search other areas.

A great experience for the family of 24. The team at Cancun Island Tours were easy to deal with, communicated well, and were flexible given our group size. The transports were clean and safe. The guide Olga and the drivers were on time and gave good instructions around what we would be seeing, the timing and what to expect. A great day all around for the family.

Excellent guidance by Fernando , tequila process and testing. Beautiful jewelry, we bought a bracelet for Marta. Thanks You

We were picked up from hotel. Our ride was a sleek white van that’s very clean. Our driver Hector and guide Gerardo (Gerry) were neat and clad in white shirts with the Cancun Island Tours logo. Our first stop was the Cancun road sign at Playa Delfines. It was a quick stop as there was no available parking and not much to do there anyway. We took a few photos and left. It’s a public beach with fine sand. Second stop was the international jewelry shop where we got the free pendant. We paid $5 for the extra letter engraved (up to 3) but if you’re fine with just one initial then you don’t pay anything. They sell other merchandise besides jewelry. I was very interested in the Talavera ceramic decanter but I felt it’s overpriced. The small one was $440 CAD! Very pretty though, I asked to reserve it until the next day but ended up not getting it. I’m still thinking I should’ve. This is also where we tasted tequila, mind you there’s a lot so if you’re not a drinker and just curious don’t take the whole shots lol. You could buy here if you want. Next we went to Mexico Majico where they sold souvenirs and you could eat at the restaurant. They give you a 200 peso voucher towards food, but we didn’t eat since we weren’t hungry. For the attractions we only got on the Skywheel but the wax and Ripley’s museums are all in La Isla. We appreciated the extra time we spent in the mall as we were able to do some actual shopping. Gerard was kind enough to pivot when we didn’t eat so had extra time. Unfortunately I left something in the van but our driver Hector brought it the following day to our hotel. We also went back to the mall on our own to do some more shopping. There’s another Cancun sign here if you’re interested.

We were picked up from hotel. Our ride was a sleek white van that’s very clean. Our driver Hector and guide Gerardo (Gerry) were neat and clad in white shirts with the Cancun Island Tours logo. Our first stop was the Cancun road sign at Playa Delfines. It was a quick stop as there was no available parking and not much to do there anyway. It’s a public beach with fine sand. Second stop was the international jewelry shop where we got the free pendant and tequila tasting. We paid $5 for the extra letter engraved (up to 3) but if you’re fine with just one initial then you don’t pay anything. They sell other merchandise than jewelry. I was very interested in the Talavera ceramic decanter but I felt it’s overpriced. The small one was $440 CAD! Very pretty though, still thinking of getting it as of writing. We leave in 2 days. Next we went to Mexico Majico where they sold souvenirs and food but we didn’t eat since we weren’t hungry. They give you a 200 peso voucher towards food. For the attractions we only got on the Skywheel but the wax and Ripley’s museums are all in La Isla. We appreciated the extra time we spent in the mall as we were able to do some actual shopping. Gerard was kind enough to pivot when we didn’t eat so had extra time. I forgot something in the van unfortunately so I’ll post an update on whether I get it back or not and how we went about it if we do. Recommend the tour 100% despite this, losing stuff isn’t their fault anyway.

Our tour guide, Joshua is simply THE bestest. He's AMAZING!!! And the driver, Pablo is good. We felt very safe with his driving.

Amazing experience with herrardo y Abel. History educated, safe drivers punctual, and laughter. All smiles. Excellent service. Extremely professional gentleman.

Everything was so amazing! The food, the tour, and the people were so nice! Javier and Jerry were also so nice and very helpful with everything