Cancun Jetski and Snorkel Adventure

The guide was really nice and very knowledgeable. All the staff was really kind. We had a great time. We got to see a turtle and they did a video and photos of us witch was also very nice

Great time! Free time to swim in beautiful water and a big jet ski tour with a super nice guide!

Everything was super fun and worth experience! Jet skis were fun and we rode through bridges and forests. The snorkeling was optional but it was definitely an experience worth trying. Manuel was the best at taking care of us even though some of us couldn’t swim.

A little tricky finding the business but once arrived the team running it were fantastic. Very friendly reception and Danny then took us out for the tour with 2 x other people. Jet skis were modern and powerful, great fun.

Great activity. Must be a swimmer

Booked this excursion last minute after another snorkeling excursion was cancelled due to the ports being closed. My girlfriend and I both booked individual jet skis; I highly recommend it to get the full experience, and we both loved it. Even though we couldn't snorkel, again because the ports were closed at the time, we still enjoyed riding around on the jet skis. On top of that, they took beautiful pictures of us and a dope video on a drone of us riding our jet skis that we eventually ended up paying to keep digitally and a frame with our portraits on Corona bottles with shot glasses. Keep in mind, you will not be refunded for the snorkeling if the ports are closed at the time of the excursion since it's more of an extra to the main excursion, which is the jet skis. Other than that, I would definitely do it again and would recommend it to anyone out there that loves riding jet skis.

I highly recommend this excursion! It was one of the highlights of my trip to Cancun. Unlike many other tours, this one gave us plenty of time behind the wheel of the jet ski instead of just a quick ride. The snorkeling experience was also unique because we arrived by jet ski rather than a charter boat, giving us a completely different perspective and making the entire adventure feel more personal and exciting. The tour guides were outstanding.

It was great and our tour guy Manuel was great.he helped when my daughter couldn’t swim at the snorkeling part.he was active and friendly with everyone

Had a great afternoon. We loved our tour guide. Perfect blend of jet skis and snorkeling. Great for couples of small groups of adults

The crew members were friendly and helpful, but unfortunately my experience with the manager/owner was not positive. Throughout the excursion he came across as rude and condescending toward guests. One example was when a woman who was clearly inexperienced accidentally turned off the engine while docking. Instead of calmly explaining what to do, he snapped at her and said, “Lady, I’ll tell you when to turn it off.” It was uncomfortable to watch and felt unnecessarily harsh toward someone who was obviously trying her best. I want to be fair: after reviewing the listing again, I can see that the fees and excursion terms were disclosed, and some of my disappointment regarding the snorkeling was due to my own expectations. Weather conditions can also affect activities, and I understand that is outside of the crew’s control. However, customer service and professionalism are within management’s control. The rest of the staff were kind, patient, and worked hard to make the experience enjoyable, which only made the manager’s attitude stand out more. A little patience and respect toward guests would have gone a long way. Overall, the excursion itself was fine, but the way guests were spoken to left a negative impression and is the reason for my rating.