Cancun Hotel Zone Private Transfer From and To Cancun Airport
Description
Don't waste valuable time waiting for other passengers, save up to 40% by booking your transfer in advance and avoid taking a cab from Cancun Airport. Travel to and from the hotel zone with the comfort and privacy you deserve thanks to our private transfer service. You can choose between round trip, arrival or departure options according to your travel needs. Our flight tracking service ensures that your driver is ready when you are. Another benefit of a private transfer is that you will not have to share the vehicle with other travelers, as our service is exclusively for you and your companions.
Tour Options
Highlights
What's included
Pickup Locations & Times
Arrival at the airport: When you arrive at the airport, after picking up your luggage, head to the Arrivals Hall to meet one of our representatives. They'll be ready to greet you, holding a blue sign with the eTransfers logo. It's important to have your confirmation email with your booking details and an ID handy to help us locate the van that will take you. If you don't spot the representative with the blue sign, don't worry. You can go to the designated meeting points in the different terminals. Departure from the hotel: One day before your return trip we will send your booking confirmation to the contact information you provide, to remind you of the time the driver will pick you up at the lobby of the hotel where you are staying. We recommend you to be ready a few minutes before the appointed time, as the driver is only allowed to wait 10 minutes at the meeting point.
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- At time of booking, Passengers that arrive to Cancun Airport must provide the following information at time of booking: airline name, flight arrival time, flight number, departure city
- Infant seats can be ordered but are subject to availability
Reviews(752)
The name of the pickup company was not provided despite my reaching out. We ended up stranded for an hour, no answer from the phone number provided and had to pay for a taxi. Ride never appeared or if they did they we couldnt find them and they never responded to multiple texts and phone calls.
There is no need to book e transfer in advance because if you are late because your flight is delayed. Trust they won't have a new driver for you and you are stuck waiting or have to call someone to get you the ride yourself that you paid for. Don't waist your time with this company.
Horrible service! We arranged this transfer and they even messaged and asked us if we landed but then they left us hanging around waiting and wouldn't respond. Dont use them! We finally had to get another ride to get out of the heat. And now they wont refund the money so buyer beware you will likely get stranded and have to pay again like we did!
id not even get my ride. We booked weeks in advance for a private shuttle answered and confirmed before we left the country got no response. Got to Cancun, found the local contact was told to wait. 40 minutes later was told 6 minutes. 18 minutes later, now over a hour since our friends left on a minibus with a different company. we are told by the local guide, I can not get you a ride soon. how long? I ask, he's doesn't know. I reach out on whatsapp. no response. i ask the local to reach out, he show me several attempts by him already with no answer. I get ahold of PayPal and dispute the service and get a refund. Find another service (not hard at all) get another ride and while waiting the 10 minutes watch another guide, same etranfer shirt get a ride through the same service we got. Never Use This Company!!!
The experience started off rocky but ended wonderfully, enjoyable, and informative. The driver was pleasant and welcoming. I appreciated his teamwork efforts, along with the dispatcher.
Very good service.. get the whatsup app and makes things go smoothly and easy.. they help to your area and they get you to your hotel fast and very great customer service and so professional
Fantastic experience through and through. Loved the communication, price and professionalism.
Avoid, Avoid, Avoid, Avoid at all costs, these guys just blatantly stole my Money💵, No Answer, No Refund. The worst in Cancun. Left me stranded to sleep at the Airport at 1am after they sent me a confirmation email saying they were going to be waiting for me and I replied confirming that I received the email. At 1am there was nobody at their location, nobody answered at the phone number they told me to Call!! no answer by test or WhatsApp and No Answer at their Chat on the website. and Next Day I finally got someone on the phone telling me that they forgot to pick me up!! and they were going to send me a refund, 3 Months later did not receive any refund. Had to do it through PayPal to get my money back.
We made transfer from the airport to our hotel with Jesus Ochoa, very attentive and friendly, offered us water and arrived smoothly at the hotel
Excellent with Señor Jesús Ochoa
