Camel Expedition and Beach Club In Riviera Maya

Such an amazing experience, tour guides and photographer were amazing.

What an amazing and unforgettable experience! Our camel excursion was truly one of the highlights of our trip. The camel ride was so much fun, the scenery was beautiful, and the entire experience was something completely different and memorable. Our guides were AMAZING………incredibly friendly, welcoming, and made us feel comfortable throughout the excursion. We had such a wonderful time and created memories that we will cherish for a long time. I highly recommend this excursion to anyone visiting Cancun!

It was so unique and well organized! We had a really nice time. Everyone was very kind and the camels were well trained and so cool to interact with.

We were never told before the tour that we wouldn’t be allowed to use our phones. At first, we were told it was for “safety reasons,” but it quickly became clear the policy existed so the photographer could sell us photos afterward. During a rest stop, with the camels lying on the beach and no safety concerns, I took out my phone to film and take a few pictures. I was immediately told to put it away because “that’s the photographer’s job.” Not acceptable. The biggest surprise came after the tour, when we were quoted nearly $400 USD !!!!!!!!! for the photos and videos—more than the tour itself. After 3 rounds of negotiation with different employees, the price finally came down, but no one wants to spend part of their vacation bargaining over photos!!?? A much better experience would be to clearly communicate the no-phone policy upfront, and publish the available photo packages and prices before the tour. Guests shouldn’t feel blindsided or like their photos are being held hostage. Visitors want to feel welcomed—not treated like WALLETS.

Rare experience with camels You don't have to go to the desert to be satisfied.

We had a great time!! They’re was so much included, they took us to a beautiful photo spot and took so many photos for us with poses and everything included, they gave us turpins and everything to make the experience so amazing! Definitely worth the money!!!

It was definitely something worth doing! The beach property was very clean and highly recommended. The food was delicious. Riding a camal was epic! Tour guides, and photographer was very attentive.

I loved the tour and give it 10/10. The crew was nice and accommodating and they spoke great English which was definitely appreciated. The buffet and drinks included were delicious also. Great hospitality everywhere. The photographer took excellent pictures. However, be mindful that the pictures are very expensive. That’s my only complaint. You can’t take your own pics so if you want to capture the moment, you will have to pay the expensive price, which I did. I think they know how badly people will want to have the memories from their trip and that’s the only way to have them. It is very unfair pricing seeing the excursion itself is already pricey. I paid it because it was a different experience that isn’t done everywhere so I ate the cost but I definitely would have felt better had the price not been so expensive. I did read previous reviews that said the pics were expensive so I expected it but I didn’t expect it to be what it actually was. I will state price so the next person can be prepared what is expensive when stated. They charge $50 for 1 image, $250 for 10 images, and $300 for all images and videos. Like I said, it’s great footage and well done with clear, high resolution and professional quality. We had 171 images and 5 videos that we received. I say, only about 10-15 pics we weren’t fans of. I guess $300 is the amount of a professional photoshoot so I guess that’s how they justify the cost.

They never showed up and charged us for 2 people. And had the nerve to tell us uber when they were suppose to pick us up. Scam scam scam

Terrible company! I booked a camel ride in Cancun, Mexico with Camel Expedition and Beach Club in Riviera Maya on Monday May 4. The tour company canceled the tour 15 mins prior due to "traffic" being heavy. Then the company rescheduled me for Wednesday May 6 only to NOT pick me up at the designated location. I called numerous times that morning and the driver requested I pay an additional fee on top of the $144 already paid to get picked up for the tour. I've called numerous times requestion a refund and Viator has yet to refund my money. I contacted the tour company and after threatening them with a bad review they offered a refund. When I sent the messages to Viator they still refused to give me my money back after the tour company requested, I get my money back from them. This has been such a horrible experience for my birthday, and I would NEVER recommend this company to anyone! Not only did I travel from California for my birthday but was unable to do the one thing I wanted to do. The stole $144 and will not refund my money back to me. This place is a scam!!!