Bay Of Fundy Guided Tour

Thank you so much for sharing your experience with us! We’re delighted that you finally made it to the famous Bay of Fundy after being weathered out twice. We know how much anticipation goes into experiencing the incredible Fundy tides, and we’re glad you had the opportunity to see them and learn more about how the tides shape our coastline. It was a pleasure having you with us, and we’re especially happy that the tide explanations helped you appreciate just how powerful and fascinating this natural phenomenon can be. Thank you as well for mentioning the importance of good walking shoes—especially when exploring the coastal areas. We truly appreciate your recommendation and hope you’ll have the opportunity to visit Saint John and the Bay of Fundy again someday! Warm regards, Shore Tours Saint John / S-TOUR NB

Thank you so much for sharing your wonderful experience! We’re delighted to hear that the changing tides and Reversing Falls were the highlight of your day. Seeing the water movement at different stages of the tide is one of the most fascinating experiences in Saint John, and we’re glad you had the opportunity to visit the area more than once and see the difference firsthand. It was a pleasure having you with us, and we’re especially happy that our guide’s explanations helped you understand how the powerful Bay of Fundy tides affect the Saint John River and coastline. Thank you again for choosing Shore Tours Saint John / S-TOUR NB and for sharing your experience with other travelers. We hope to welcome you back to Saint John and the Bay of Fundy someday! Warm regards, Shore Tours Saint John / S-TOUR NB

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you had such a great adventure exploring Saint John, the Bay of Fundy, and St. Martins. It’s fantastic that you were able to see the changing water movement at the Reversing Falls at different stages of the tide and then experience the incredible sea caves in St. Martins. Keith and Greg will be very happy to hear your kind words. Keith loves sharing local history and stories while getting to know our guests, and Greg does a great job behind the wheel and working together with the guide to keep the tour enjoyable and comfortable. We’re also glad you enjoyed the chowder and fish and chips at The Cave Restaurant and finished the day with some ice cream at Octopus Ice Cream. And most importantly, we’re happy we got you back to the ship with plenty of time to spare! Thank you for recommending Shore Tours Saint John / S-TOUR NB. It was a pleasure having you with us, and we hope to welcome you back to the Bay of Fundy someday! Warm regards, Shore Tours Saint John / S-TOUR NB

Dear Guest, Thank you so much for sharing your experience and for joining our Bay of Fundy tour! We’re delighted to hear that you enjoyed visiting the Reversing Falls at both tide changes — it’s truly one of Saint John’s most fascinating natural wonders. We appreciate your helpful tips for future travelers about the Sea Caves and footwear — water shoes are indeed a great idea, especially when the tide is mid-to-low. Just to clarify, the drive to the caves takes about 35 minutes, and while some may find the route quiet, many of our guests enjoy the peaceful countryside and scenic coastal views along the way. There are also several charming local stops such as antique shops, ice cream stands, and lookout points that our guides are happy to include when time allows. Complimentary snacks and bottled water are also available on board for your comfort. Furthermore, we include a one-hour break at the Sea Caves Restaurant, where guests can enjoy a delicious meal or walk along the ocean floor during low tide. The restaurant is famous for its world-renowned seafood chowder and fresh local dishes. We’re so glad you enjoyed the Sea Caves and hope you left with wonderful photos and lasting memories from your time with us. Thank you again for choosing S-TOUR NB, and we look forward to welcoming you back on another adventure soon!

Dear Guest, Thank you for taking the time to share your feedback. We value all comments as they help us continue improving our services. However, we would like to clarify a few points regarding your experience: 1.Tour Departure Time – Our tours are scheduled around cruise ship arrivals and departures. On the day of your booking, we texted you confirming your tour time as 12:00 PM Saint John time. You arrived later than the scheduled time, but even then, we arranged a private tour for you in a comfortable van. At your request, we drove back to meet the bus, and when you joined, you confirmed that you were happy with this arrangement. 2. Seating Arrangements – We never intend for any guest to be uncomfortable. We offered you different options, including continuing in the van or moving to the bus, and reassured you that your comfort was our priority. We also made it clear that if none of these options were suitable, we could provide a full refund. 3. Itinerary Stops – Our tours always include highlights such as lighthouses, covered bridges, and the famous Reversing Falls. On busy cruise days, attractions can become crowded, and time at some stops may need to be adjusted to ensure all guests return to their ship on time. 4. Guides and Drivers – Our guides are highly experienced, with many having over 18 years of knowledge of Saint John and the Bay of Fundy. We are sorry if you felt the commentary was limited, and we will review this feedback with our team to ensure improvements. 5. Guest Care – Even when guests miss their scheduled departure, we always make every effort to ensure they do not miss the experience entirely. This includes arranging private vehicles when possible so that no one is left behind. We sincerely regret that you were not fully satisfied, despite our efforts to accommodate your situation. Please know that guest safety, comfort, and satisfaction remain our top priorities. We hope to welcome you again in the future for a smoother and more enjoyable experience. Warm regards, S-TOUR NB Managemen

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not fully meet your expectations. We would like to clarify a few points: Driver Experience: Our driver has many years of professional driving experience, and this is the first time such a concern has been mentioned. Safety is always our top priority, and we will continue to monitor this carefully. Tour Guide: Your guide has over 25 years of guiding experience. She is a little older, but we have never received complaints about her professionalism or knowledge before. We do appreciate your comments and will share them with her so she can improve further. Lunch Break: Our tour always includes a one-hour lunch break at the Sea Caves Restaurant. If you felt rushed, our driver and guide could have waited longer if you had mentioned it, but unfortunately this was not raised during the tour. Lastly, when there are multiple cruise ships in port, the main attractions can become very busy, which is unfortunately outside of our control. We always do our best to provide a comfortable and enjoyable experience despite these challenges. We value your feedback as it helps us improve, and we truly hope to welcome you back in the future for a smoother experience.

Our Bay of Fundy Guided Tour is not a taxi ride—it includes 6–7 sightseeing stops such as the Reversing Falls, Fort Howe, Carleton Martello Tower,City Market, King’s Square, and the beautiful Sea Caves in St. Martins. Depending on the size of the group, we operate with clean, air-conditioned buses or comfortable passenger vans, all led by a licensed local guide providing live commentary throughout the day. We understand that experiences are personal and some guests may prefer more or less narration. However, many of our travelers enjoy the balance of history, culture, and free time at each stop. As a small, seasonal business, our goal is always to deliver a memorable and authentic New Brunswick experience. We encourage future guests to read our many positive reviews and join us to explore the Bay of Fundy with confidence.