4-Day Rockies Tour: Banff,Jasper, Yoho,Lake Louise, Moraine Lake

We had a wonderful time on our tour! Helena, Joseph, and the bus drivers were spectacular! They provided us with a lot of information and were very kind and professional throughout the journey. We would highly recommend this tour and this company!

Joseph Mao is an amazing guide! Very friendly and professional!

Is very good. But there are two things needed to add is frequent stop to go to restrooms and need to give travelers water especially there are a lot of old peoples was there. Thanks you.

Our tour guide , Kan is really good. I like how ihe explains n making sure that we are all taken care of. Very pleasant guide.

Kan provided warm and attentive service, making for a great tour experience. Highly recommended.

we had a great time, Banff is a place worth visiting at least once in your life and thank you Kan, our tour guide, for taking good care of us these past two days.

I would have rated 0 if possible. This is our third day and they changed our schedule without telling us until we were picked up by the driver. This totally screwed up our schedule and spoiled our holiday!! Complained to the driver and all he could say was nothing I can do!

On the first day, the tour guide Amber gave a professional and bilingual explanation. She also enthusiastically assisted in contacting the hotel to ask about luggage delivery. Joseph Xiaomao’s enthusiastic and lively bilingual introduction on the second day Let this trip not only see the beautiful scenery, but also let people understand the characteristics and history of this place better.

My teen and I had an amazing tour of Banff, Jasper, and Yoho National Parks with Westar! Their curated itinerary covered the must-see places we wanted to visit in 4 days! I added the 4-lunch package + optional activities package (Banff Gondola, Columbia Icefield Glacier Explorer + Skywalk + Maligne Lake Cruise) to the tour. These are activities you don’t want to miss! We visited Alberta during its peak tourist season in the summer. Booking for our lunches and activities in advance gave us less hassle and stress as how a vacation should be. We didn’t have to queue the long line ourselves to buy tickets or find a restaurant and rush to finish our lunches on a time-scheduled tour. Lunch at the Fairmont Brasserie of the Fairmont Banff Springs Hotel gave us a bonus closer peek into the historic and fabulous “Castle in the Rockies.” The buffet lunch at the Maligne Lake Chalet was delicious! Our tour guide was Amber and she was excellent! We were lucky to have her as our guide all 4 days. Checking-in to our hotels was a breeze. Amber was always attentive to her tourists and a very knowledgeable tour guide. As tourists from California USA, the LA Dodgers baseball cap she wore on the last day of our tour didn’t go unnoticed — We enjoyed her youthful and positive vibe! We had a large tour bus filled with mostly Chinese-speaking tourists and Amber spoke English clearly, as well as translated in Chinese. My only suggestion is to improve on Westar’s process with their reserved seating to avoid arguments among tourists inside the tour bus. We didn’t have reserve seating but loved our seats! Overall, I would definitely recommend this tour!

We had an amazing trip! The scenery and the itinerary were fantastic but there are some opportunities to improve their travel experience by training or curating their tour guides For the first two days visiting Jasper, we joined a small group of fewer than 20 people. However, the tour guide during those two days, Kingman (Kelvin) Chau , gave me the impression that I was bothering him whenever I asked a question. He often told me to wait or seemed preoccupied with other things, delaying his responses. Although I knew the tour was offered in both English and Chinese, Kelvin was notably more passionate and detailed when speaking in Chinese than in English. He often rushed through the English explanations and spent more time making jokes than providing key information about the scenery. Initially, I thought this might be due to cultural differences, but after spending two more days with different guides, Amber and Joseph, it became clear that this wasn’t the case. Amber and Joseph were both amazing, super friendly, and highly knowledgeable about the places we visited. Additionally, Kelvin was rude and sarcastic, which was especially disappointing on my birthday. I truly believe he is not in the right job and should consider doing something that’s not customer-facing.