Tours/Chicago/360 Chicago Observation Deck Sip and View Ticket
Viator

360 Chicago Observation Deck Sip and View Ticket

4.1(108)Chicago1 hour
VIATOR4.2(66)TRIPADVISOR3.9(42)

Description

The best views of Chicago can be yours at 360 Chicago Observation Deck! Perched 94 stories above the Windy City in the former John Hancock Building, 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions. It will be the high point (literally) of your Chicago trip! Upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. The Sip menu includes a rotating selection of beer, wine and cocktails. Once onsite, you can purchase tickets to TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. You may also choose to upgrade your Sip and View ticket from the Sip Menu to the Elevated Menu for an additional $8. *TILT not included in purchase

Tour Options

Sip and View

Itinerary

Admission included

Experience the best views of Chicago from the 94th floor of 875 N. Michigan Ave (formerly the John Hancock Center). Learn how to explore Chicago like a local with insider information from 3 of 77, a short documentary highlighting a few of Chicago’s neighborhoods. Travel over 1,000 feet up into the clouds in just 40 seconds on board one of the fastest elevators in North America and see Chicago, Lake Michigan, and four US states from the 94th floor. Learn about Chicago’s rich history, extraordinary architecture, and thriving neighborhoods, and Step onto the CloudWalk to experience a breathtaking 3D mural by artist Nate Baranowski. Its optical illusion tempts visitors to step onto the artwork and into the clouds for a thrilling photo opportunity. Sip on a Chicago-themed cocktail from CloudBar while taking in the magnificent views of the city.

Highlights

MAGNICITY APP
Access to the CloudWalk - Ground and Window Murals by Coleman Smoll.
Newly remodeled Concourse Experience
1 beverage from the Sip menu which includes a rotating selection of beer, wine, and cocktails

What's included

Included
MAGNICITY APP
Access to the CloudWalk - Ground and Window Murals by Coleman Smoll.
Newly remodeled Concourse Experience
1 beverage from the Sip menu which includes a rotating selection of beer, wine, and cocktails
Not included
Tilt is not included with purchase. Guest may upgrade on site for an additional $15-$18
For an additional $8, upgrade to the Elevated Menu

Traveller Ratings

4.1
108 reviews
5
58
4
22
3
12
2
8
1
8

Important Information

  • Wheelchair accessible
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Ticket only allows guest to skip the ticket line and immediately enter the security line. The ticket does not grant access to the Fast Pass lane to the elevator.
  • Tickets are non-refundable due to weather, low visibility, or mistakenly purchasing this attraction(360 CHICAGO is not located or affiliated with the Willis Tower). 360 CHICAGO will happily reschedule your ticket for up to a year.

Reviews(108)

C
Carmen_N
August 8, 2026
Spectacular

Defenetly one of the most beautiful places in Chicago. It is spectacular. The atmosphere is great, the bar is awesome, everything is clean and I was blessed to have a beautiful day with the most beautiful views. It is a wonderful experience. Recommended.

Operator response

Hello, thank you for the five-star review of 360 CHICAGO! We are ecstatic that you had an awesome time with us at the bar and around the observation deck. We hope you were able to take in the views from all 360 degrees, and we hope you can come back soon!

N
NickDK22
August 7, 2026
Beautiful view, moderate bar

In terms of views, this is the best place in my opinion: the building is on the side of the city, on the side of the lake. This gives you a beautiful overview of the city and the lake. The lesser points: the windows were dirty (you look from the inside). We had booked the TILT attraction and a cocktail in our ticket. The TILT attraction is being hyped a bit and I don't think it's that spectacular. I enjoyed doing it, but it might not have been worth the 30 min queue. The cocktails were $23, so if you want a drink you can take advantage of the cocktail already booked. Unfortunately, the quality is a bit on the mediocre side. These points give me 4 stars instead of 5. Conclusion: do you have time left: fun to do. You have to choose: other things might be more interesting.

Operator response

Hello Nick, thank you for the review of 360 Chicago. We are ecstatic that you found our views to be the best in the city! We do our best to maintain clean and clear windows for our guests to enjoy the views without anything getting in their way. We hope you were still able to take in the views of the iconic Chicago skyline and Lake Michigan from every angle! Thank you for visiting, and we hope you can make a return visit soon!

L
LYNN_M
July 29, 2026
Aside from the view, awful

So the view and the staff were amazing, but it was really not how it was portrayed. It was dirty. There wasn’t enough seating it smelled badly. I was expecting a lovely sunset cocktail looking out the window maybe some nice music… Instead, there were children running around everything was dirty. I would not go back, not worth it rushed out of a lovely five star dinner to get there in time. What a waste of time.

Operator response

Hello Lynn, thank you for the review of 360 CHICAGO. We can assure you our custodians do the best job of maintaining a clean space for our guests. The smell was probably because of the rain that we had received on Monday. Our observation deck is family-friendly. We hope you were able to take in the views of the Chicago Skyline and Lake Michigan. Thank you for visiting us, and we hope you can come back soon!

G
Gilusp
July 28, 2026
Get the basic ticket

The view of the city is beautiful. Everything else is a useless American-style gimmick, a waiting line of over 30 minutes to lean out the window that tilts but doesn't add anything special to the view

Operator response

Thank you for sharing your feedback. We're glad you enjoyed the beautiful views of the city, though we're sorry to hear the rest of your experience didn't meet your expectations. TILT is designed as an optional attraction for guests looking for a unique perspective of Chicago, but we understand it may not appeal to everyone. We also apologize for the wait time you experienced and appreciate you taking the time to let us know. Your comments are valuable and will be shared with our team as we continue working to improve the guest experience at 360 CHICAGO. We hope you'll consider visiting us again in the future.

S
Samiya_C
July 25, 2026
Disappointed

It’s morning to do. There were closed areas and the Tilt experience is a super long wait. My time was 2pm and they weren’t open until 5. Not much to do but look out the window. Then the picture they took for us that you have to buy wasn’t even properly centered. It was a waste of time and I regret coming.

Operator response

Hello Samiya, thank you for the review of 360 CHICAGO. We are so sorry that you had this experience with us. There was most likely an event taking place that resulted in the blocked-off areas and the closed TILT time. I hope you were able to take in all of the views, and if you would like to provide additional insight on your visit, please send an email to info@360chicago.com. Thank you for visiting us, and we hope you can come back soon!

J
Jennifer_K
July 25, 2026
Beautiful views, Sticky experience.

The views from the Cloud Bar are incredible. Very memorable. The included cocktail was delicious and the gift shop had lots of neat items. However the Tilt experience was less than thrilling, and frankly kind of gross, because they do not wipe down the handles after each ‘experience.’ I was more concerned with the nasty, sticky mess than I was about the Tilt experience. Also, you should know that the photos they take are ridiculously expensive.

Operator response

Hello Jennifer, thank you for the review of 360 CHICAGO. We are so glad that you were able to enjoy the view with a drink from the CloudBar! I can assure you that our TILT employees wipe down the handles as often as they can, but it can be difficult to do so as often during busy times. Thank you for visiting us, and we hope you can visit us again soon!

L
luiscruchinho
July 22, 2026
Looking at Chicago from above

Walking along the Magnificent Mile, we ended up at the 875 North Michigan Avenue building, commonly known as the John Hancock Center, which is a supertall skyscraper with 100 floors and 344 meters. When the building reached its maximum height on May 6, 1968, it was the second-tallest building in the world after the Empire State Building in New York City, and the tallest in Chicago. It is currently the fifth-tallest building in Chicago and the fourteenth-tallest in the United States. The reason we ended up here was that at the top of it is 360 Chicago, which is an incredible observation deck of the city. To go up, you can take one of the high-speed elevators that cover the distance in just 40 seconds. On this same floor is the CloudBar and the TILT attraction, which allows you to tilt outward from the building on a glass platform. Highly recommended for those who wish to have an exciting adventure and be able to see the city from another point of view

Operator response

Thank you for your wonderful review, Luis! We're so glad you enjoyed your visit to 360 CHICAGO and appreciated both the incredible history of 875 North Michigan Avenue and the breathtaking views from the top. It's great to hear you experienced our high-speed elevators, CloudBar, and the excitement of TILT. We truly appreciate your recommendation and hope to welcome you back the next time you're in Chicago for another unforgettable view of the city!

J
Jerry_G
July 19, 2026
Excellent Experience!

My husband and I enjoyed the views, the concept of this experience is exceptional, and we would definitely share with friends and family.

Operator response

Hello Jerry, thank you for the kind review of 360 CHICAGO! We are so happy that you were able to share your experience with your husband. We hope you were able to really take in the city views. We are happy you would recommend us to friends and family! Thank you for visiting us, and we hope you can come back soon!

M
Marcy_M
July 17, 2026
Great view but skip the drink package.

The view was great and we did not have to wait long to go up in the elevator. However, the "Sip" part was a little disappointing. The pictures made it look like a nice bar area and we thought there would be more seats and table service, and an ability to order some bar food. Instead it's a walk up bar and anyone can just go get a drink. I believe it actually was less expensive to just buy the access only and then get a drink if you want one when you are there than to buy the package. Would stick with just the normal ticket vs buying the Sip and View version and go someplace else for a drink (with a nice bar ambience) after visiting the top of the building.

Operator response

Thank you for taking the time to share your feedback, Marcy. We're glad you enjoyed the incredible views and that your trip to the top was quick and easy. We appreciate your comments regarding the Sip & View experience and understand it didn't fully meet your expectations. Guest feedback like yours is valuable as we continue evaluating and improving our offerings. If you'd like to share any additional details about your visit, please feel free to contact us at info@360chicago.com. Thank you for visiting 360 CHICAGO, and we hope to welcome you back again in the future!

A
Ashton_P
July 13, 2026
The views were amazing!...

The views were amazing! The drinks were good also! We upgraded and got different drinks. We didn’t do the TILT but everything was nice. We stayed there for over an hour and weren’t rushed. We watched the sunset and it was just an overall nice experience!

Operator response

Hello Ashton, thank you for your review of 360 CHICAGO! I am so glad that you were able to enjoy the views with a drink from the CloudBar! We are glad you had a relaxed experience and were able to fully take in the views! Thank you for visiting us, and we hope you can come back again soon!

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