360 Chicago Observation Deck Sip and View Ticket

Thank you for the review of 360 CHICAGO! We’re so glad you enjoyed the stunning sunset views, delicious margarita, and our gift shop. It sounds like you picked a perfect time to visit! We truly appreciate the recommendation and hope to welcome you back for another memorable Chicago sunset soon.

Thank you so much for the wonderful review, Nicole! We’re thrilled you enjoyed the beautiful views, cocktails, and our team’s hospitality. We truly appreciate your recommendation and hope to welcome you back for another amazing visit soon!

We’re sorry to hear that your visit was canceled due to the weather and that the available rebooking option didn’t work with your travel plans. We completely understand how frustrating that must have been, especially after you had already made plans to visit us. We also truly appreciate that you’ve been booking through us for more than 10 years. That kind of continued support means a lot to us, and we’re sorry that this experience left you feeling disappointed. Our weather policy is in place because conditions can change quickly and may make it unsafe or impractical to operate as planned. That said, we understand that a rebooking option isn’t always possible, particularly when you’re traveling and leaving town. That is why your tickets remain valid for up to one year from the date of purchase and can be rescheduled at your convenience. If you're unable to use them, you are also welcome to transfer them to family or friends. Thank you for sharing your feedback. We’ll be sure to pass it along to our team, as we’re always looking for ways to make these situations easier for our guests.

Thanks a lot for the review of 360 CHICAGO. We really appreciate the positive feedback. Hope you can make a return visit in the near future!

Thanks a lot for the feedback, Kristen. If there's anything we can do to improve, feel free to fill out the contact form on our website.

Thank you for taking the time to share your feedback, Mary! We’re so glad to hear that you enjoyed your experience at 360 CHICAGO and that everything was nice once you arrived. We truly appreciate you choosing to visit us and hope to have the pleasure of welcoming you back again in the future!

Thank you for sharing your feedback, Darlene. We’re sorry to hear that your experience with TILT and your Margarita left you feeling disappointed. We understand that TILT is not for everyone, which is why the experience is completely optional. We encourage guests to watch TILT in action before purchasing tickets so they can decide if it’s an experience they would enjoy adding to their visit. We’re also concerned to hear that your Margarita did not meet your expectations. We’ll be sure to share your feedback with our team, as we want every part of our guests’ experience to be enjoyable. We hope you’ll consider visiting us again and giving us another opportunity to provide you with a great experience.

Hello, thank you for the five-star review of 360 CHICAGO! We are ecstatic that you had an awesome time with us at the bar and around the observation deck. We hope you were able to take in the views from all 360 degrees, and we hope you can come back soon!

Hello Nick, thank you for the review of 360 Chicago. We are ecstatic that you found our views to be the best in the city! We do our best to maintain clean and clear windows for our guests to enjoy the views without anything getting in their way. We hope you were still able to take in the views of the iconic Chicago skyline and Lake Michigan from every angle! Thank you for visiting, and we hope you can make a return visit soon!