I went for the 2nd time with my friend who hadn't been before. I was still amazed on my 2nd visit and my friend was blown away. Very spectacular, I think our guide was called Hanna but not 100% sure but she was brilliant. Very clear to understand, very knowledgeable made the whole trip very enjoyable. Pick up and coach trip was spot on, just the right amount of time for the trip. Everything very well organised. Thank you for a great day.
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F1924GBjenniferm
July 2, 2026 · via Tripadvisor
Go and have a great day with a good tour of a great tourist attraction told by exceptional guides.
My name is Jennifer Morrell and I and my brother went here last year when we were on holiday in Krakow. We went on a Saturday and the place was packed but it was worth the wait to get in and when we got in our guide was great and so very informative and the tour was worth every minute of it from start to finish. I apologise for only giving my review now as the last couple of months since our visit have been v busy with work for both of us.
Many thanks for a superb visit(even though it's nearly a year)
Jennifer and Robert Morrell
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grouptraveller
June 19, 2026 · via Tripadvisor
Astounding place but you need to be quite fit.
The trip was very well organised. Picked up arranged, taken to start of tour and handed over to guide. The guide was leading around 35 people but we all had transmitters and headsets so we could hear what was being said. I have to say I got a bit giddy going down so many flights of stairs at the beginning (40 to start with) and I think if you were a bit claustrophobic you may struggle - I felt a bit queasy as if I was car sick which was strange. However the whole place was astounding and we only saw a small percent of it. There are souvenir shops, toilets and cafes down below and a lift to bring you out but there was quite a walk to the lift as we came out of a different shaft to the one we went in. The pictures I took don't do it justice but there are others on the site that do. Not sure little kids enjoyed it as nothing interactive. Overall I think its worth the visit - took about 2 and a half hours and that was without looking at the museum.
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Pieter S
March 22, 2026 · via Tripadvisor
Must see visit
Must see in krakow.
Friendly guidance of Kate
事業者からの返答
Thank you for your kind words!
See you next time!
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VRINDA_H
March 15, 2026 · via Viator
Impressive place. Cracow...
Impressive place. Cracow time were very hospitable.
Lots of walking though so be prepared to walk down around 500 stairs!
事業者からの返答
Thank you for your review! There are a lot of stairs in the salt mine, but it's worth it! See you again!
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DebsMLee
February 19, 2026 · via Tripadvisor
Definitely a place to visit when staying in Krakow
Only 25 minutes from the centre of Krakow, and you come to this amazing place. The history of the Salt Mines is so interesting and well worth a visit. We were pre-booked from the UK with a company who picked up from various hotels and drove directly there. This is recommended as the queue was long for people not pre-booked, and we were in and tour started within 10 mins of arriving. Our guide was good, and efficient. The salt chambers are an impressive sight to see.
You do need to have good mobility however, the first flights of stairs descend to 54 levels! Then you go further down later.
Part of our tour included getting the lift back up - so check you have this included. Otherwise, it's the stairs!
There are opportunities for breaks with coffee and toilet stops. Its roughly 2 hours from start to finish.
We did not visit the museum as we were constrained by a time for getting back to our minibus - so allow longer, and further walking if you want to include the museum as part of your visit.
事業者からの返答
Thank you for your kind words! The salt mine is truly beautiful and worth a visit! Everyone is welcome to visit the Salt Mine Museum and Salt Mine Castle!
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AnnG673
November 19, 2025 · via Tripadvisor
Salt Mines
Our guide John was very informative
He was helpful met us at hotel quick walk to car then pleasant drive to Salt Mines.
John guided to our meeting point we joined our group.
The tour was interesting our guide took time to talk us through the history of the Salt Mines.
John picked us up and returned us back to The Old Town.
Highly recommend
事業者からの返答
Thank you for your feedback, we always strive to provide the best service!