Roy was very personable and listened to our wants making the 6 hour tour perfect for our family of 4! He walked around with us and provided information about what we were seeing giving recommendations on foods to try and souvenirs that would interest us. He communicated well prior to the trip as well as securing us tickets to an attraction that interested us (which was an additional cost that we were aware of prior to committing to). Overall would highly recommend. This made our layover go by quickly.
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Devon_A
March 9, 2026 · via Viator
Best last minute long layover decision I could have made
At the last minute I planned a solo excursion during a lengthy layover in Tokyo. I was assigned Kan as my guide and we chatted at length about my interests in the few days leading up to the event. Kan also helped address my random questions (like what do I do with my luggage?) and was thoughtful about showing me the highlights of daytime Tokyo.
Kan took the opportunity to foster my interests and encouraged me to try new things. It was so fun to explore the city through his eyes and see so much of Tokyo in such a short time.
The transit to and from the airport was seamless with fantastic and beautiful vehicles. Even though I was alone, I felt perfectly safe AND I feel like I made a new friend in the process. I absolutely would recommend this experience.
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Monique R
February 13, 2026 · via Tripadvisor
Coolest thing ever!!! Best guides in Tokyo!
I am so lucky to have had this tour of Tokyo. I landed very late at night (11pm) and they got me set up in my hotel at the airport then headed out into the city for sushi and beer with locals, shopping for my nieces and nephew for Pokemon and Hello Kitty then living room Karaoke until 4am!! Back to my hotel at the airport for a couple hours of sleep then flew out at 10am. Seriously coolest night ever!! 10/10 recommend this night tour of Tokyo!
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James_K
December 9, 2025 · via Viator
Will use again!
When our transfer plans through Tokyo hit a snag and required last minute changes, Roy was both understanding and helpful.
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manopamelap
September 23, 2025 · via Tripadvisor
Topnotch Service!
This was an experience of a lifetime for my family! Roy was AMAZING! He is very professional, kind, patient, considerate and knowledgeable. We got to experience so much in Japan from the culture and history to food and shopping during our 9 hour layover! Thanks again Roy for everything! I would highly recommend him because of his topnotch service and professional approach! If we should ever decide to go back to Japan, we will be seeking out his services so that we get the full experience again! ☺️
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David_G
August 27, 2025 · via Viator
Roy was fantastic! He...
Roy was fantastic! He was hyper-communicative in advance and tailored the tour. The day was terrific and hit everything I could have asked for in the time we had. I highly recommend!
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Manav_K
July 5, 2025 · via Viator
Top Service and Flexible
Highly recommend Roy M. and Elite tours. I booked a layover tour for my parents (75 & 74) transiting through Tokyo on their way to the US.
Roy M. treated my parents as if they were his own. He adjusted the tour to avoid much walking, showed them the key spots. Along the way he took pictures and sent them to me. On the way back, he helped my mom get a wheelchair back at the airport counter. Thank you, so much!
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Melissa_S
July 4, 2025 · via Viator
Amazing Experience
This went above and beyond our expectations! Roy made our time in Tokyo memorable and we could not have been more pleased. Highly recommend to anyone considering this experience.
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Jonathan_F
March 13, 2025 · via Viator
Great experience in Tokyo!
The entire experience was first rate. Roy was on-time and communicated regularly leveraging WhatsApp. He asked me questions about what I wanted to experience in my short time in Tokyo and he created a great customized itinerary. Very personable and easy to talk with. Highly recommended!
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Damanjeet_C
January 17, 2025 · via Viator
Ron is exceptional, ...
Ron is exceptional, thorough professional, made the entire experience a breeze. I had a fantastic time learning about Japenese culture, traditions and food!