リスボン小グループツアーのベスト

The experience was extremely disappointing and, more importantly, became frightening because of the driver’s conduct and the way we were ultimately left without transportation back to our hotel. Our original booking confirmation stated that our hotel pickup time was 8:20 a.m. When I called to confirm the tour, I was told the pickup would be 8:30 a.m. The day before the tour, I received a text message advising that the pickup time had been changed to 8:50 a.m. We accepted this change without complaint. However, the driver, who introduced himself as Tony, did not arrive until approximately 9:25 a.m. In total, there were six passengers in the vehicle: Tony, one man in the front passenger seat, two women in the middle row, and my husband, daughter and me in the back. From the beginning, it was apparent that this was not proceeding like the 8-hour guided tour we had booked. Tony provided virtually no information about Lisbon or the attractions we were supposed to visit. Instead, he drove around for approximately one hour, including driving down into a parking garage and then back out again, before taking us to a gas station for a bathroom stop. None of the passengers had requested a bathroom stop. At the gas station, the man who had been sitting in the front passenger seat became so upset with the situation that he left the tour. He told us that this was not what he had paid for. He left without even telling Tony that he was leaving. We eventually arrived in the Belém area at approximately 10:30 a.m. We specifically asked Tony to take us to the monuments, and he agreed. We walked around the Belém Tower and the Monument to the Discoveries until approximately 11:10 a.m. When we returned to the vehicle, we asked to be taken to another attraction from our itinerary, including the Jerónimos Monastery. Tony said that he would take us there, but instead began driving around Lisbon again. For approximately the next 50 minutes, he drove erratically without explaining where we were going. When we repeatedly asked where we were headed, he told us that there was not enough time. When we questioned why there wasn’t enough time, his response was essentially, “Because I said so.” He also repeatedly turned the music up while we were trying to communicate with him. Most concerningly, we witnessed him driving through red traffic lights. This made us feel genuinely unsafe. Eventually, at approximately noon, he drove to the hotel where the two women passengers were staying. Both women were visibly upset about the experience as well. Tony opened the vehicle door and told us to get out. Our hotel was on the opposite side of Lisbon. We had no idea where we were, and Tony did not take us back to our booked hotel despite the tour arrangements specifying hotel pickup and drop-off. We were therefore forced to order and pay for an Uber to get ourselves back to our hotel. What was supposed to be an approximately eight-hour guided tour had effectively ended after only a few hours, with almost none of the advertised itinerary completed. We received no meaningful guided tour, did not visit the attractions that were included in our booking, and were ultimately left in an unfamiliar location. I want to emphasize that our concern is not simply that the tour was shortened or that we missed attractions. The driving behaviour and the way passengers were treated made this a frightening experience. I immediately contacted Railbookers to report what happened. They did provide us with a full refund.

The Tour of Lisboa was fabulous--partly because it's such a storied and beautiful world-class city but even more because Antonio/Tony was the best guide I've ever had. Such a bright and articulate and energized Historian he is! Oh yes, and also warm and so likeable. I hope he goes far, and up. Here's to Selection Tours, as well. Dave M., Sept.11, '26.

An excellent way to get to know the city of Lisbon—personalized, professional service with comprehensive knowledge of the history behind every point of interest... Ines was one of the best guides of our trip; we would happily repeat the experience with her. Thanks for everything! 🩷

I had an amazing tour experience with Filipa. She was easygoing and easy to talk to, and has such a vast wealth of knowledge about the geography and history of Portugal/Lisbon. I really enjoyed getting to see the very different sides of Lisbon, from the old-town feel of the city center to the ultra-modern Parque das Nações.

Guide Annabelle provides excellent care and professional guidance during the whole trip. Very happy withe the trip.

If you have only one day in Lisbon, take this tour. You get every highlight and then some. Our tour guide was awesome and provided information that we would not have otherwise known.

Staff was amazing. Very knowledgeable. Hit so amazing sights!

We enjoyed our trip yesterday to Sintra, Cascais and Admission to the Pena Palace. Our guide Lorezo was very nice and polite during the trip. He was very knowledge of the places we visited. He showed great expertise in what he does and his communication skills in the English language was vast and fluently.

My tour of Lisbon was excellent and for my first visit, it was the best way to see the highlights of the city. My guide was Hugo. He was very knowledgeable, explained everything so well and answered all my questions. He was an excellent guide, and I had a most enjoyable day. The team at Selection Tours did a great job in organizing my tour and communicating with me and I would highly recommend them.

A great day. Was supposed to be small group but due to low season was only me so was like a private tour. Lourenço was fantastic and very knowledgeable about the history of the area. Was flexible also and we were able to choose some options which worked out great. Enjoyed the day.