There was no lake cruise. There was a ferry ride across the lake from one side to another for 15 minutes. We had an escorted tour in Como, only, and just time on our own in the other stops. Very disappointed that there was no Lake Como “CRUISE “. Just a ferry ride across the lake.
事業者からの返答
Dear guest, thank you for your feedback. On that day, weather conditions — characterised by strong winds — did not allow us to operate safely in order to carry out the cruise, and we therefore used the public navigation service to give you the opportunity to reach and visit Bellagio. The safety of our guests is always our top priority. We are sorry that the experience did not meet your expectations and hope to welcome you again under better conditions.
7
768alikemalk
May 4, 2026 · via Tripadvisor
Great
It was good. I recommend lots of places to see
C
Catalina_R
April 7, 2026 · via Viator
An experience that...
An experience I advise everyone to visit Milan. The guide Francesco and driver Antonio gave us an exquisite treatment.
L
Leanne_H
March 4, 2026 · via Viator
Great day tour to Lake Como.
This was a great tour. Como town was cute. The lake and lake cruise was very scenic and beautiful. Lugano is a beautiful town on the beautiful lake. Also very scenic. Our guide Chiara was lovely and knowledgeable. I highly recommend this tour.
H
HectorMiguel_T
August 25, 2025 · via Viator
Congratulations.
Excellent guide Rafael and great driver Antonio!!
It was a great experience and of course it is recommended very well thanks
E
Efi_R
August 19, 2025 · via Viator
Very Disappointing Experience
The tour was very disappointing. Our guide did not actually guide us, she simply dropped us off and left us alone for about an hour at each location. Because of the crowds in Como, all the restaurants were full, so we had no time to eat or enjoy the area properly. There was also no real opportunity to explore. Overall, it felt rushed and unorganised, and definitely not worth the money.
C
Curiosity50876342494
August 8, 2025 · via Tripadvisor
Nice day
Thanks for the ride it was very good. Bellagio is very touristy but why not
I keep good memories, for the fare it's very good
B
Barry_F
July 25, 2025 · via Viator
Milan tour gone wrong
Don't book this tour if you want to know anything about Milan, Lake Como, Bellagio or Lugano. Alex our tour leader today was pleasant but was absolutely useless when came to info about the area. Hoped on the bus, he welcomed us to the tour & said we are going to Como & should be there in a hr. We arrived late. No fault of driver & the only cruise we had on the lake was the 5 min transfer boat for cars. No explanation given. Told to be back in 80 mins & pointed his finger in the town direction saying the cathedral was that way. Then we went to Lugano. Same sort of info was given about the town. Absolutely nothing. I'm sure you will get more comments about this trip from other PAYING passengers saying the same thing. Alex had interest in doing this job today which is a shame.
We had just left Paris & done a City tour again with Viator & couldn't fault our tour guide Steve so we are extremely disappointed.
事業者からの返答
Dear Guest,
Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We would like to clarify that all our guides are trained and prepared to the highest standards, as we believe professionalism and quality are essential to our work. We regret that on the day of your tour there was a disruption in the level of service that you – and we – expect.
Please know that your satisfaction is extremely important to us, and we are grateful you took the time to share your opinion. Your feedback helps us improve, and we see it as a valuable opportunity to ensure that such situations are not repeated.
Thank you again for your review and for helping us grow.
Warm regards,
Frigerio Viaggi
G
Gwendolyn_G
July 18, 2025 · via Viator
You have to be punctual...
You have to be punctual and have some energy to walk a bit far at Tremezzo and to walk fast to view as much as possible during the time you have for yourself
S
Scott_T
June 25, 2025 · via Viator
Very informative....
Very informative. Beautiful. Great way to spend a day. Our guide was very well informed and interesting throughout the day. It is easy to understand why celebrities would want to live in or around this area.
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