Great communication and came prepared making sure there was enough space for the amount of people and luggage. Would highly recommend in the future. Detail oriented and easy process.
事業者からの返答
Getting the vehicle right for the people and the bags sounds like a small thing until it goes wrong at the pier, so we are pleased the planning showed on the day. Thank you for the recommendation — and we hope Reykjavík sees you again before long.
M
Mary_B
August 24, 2026 · via Viator
Excellent transportation from cruise port in Reykjavik
Our experience was excellent. Our driver, Max, was wonderful. Very personable and helpful. He also gave us an excellent dining suggestion at a place we really enjoyed. Can’t say enough good things about Max and the overall experience.
事業者からの返答
Dear Mary, a good dining tip is the mark of a driver who genuinely loves his city, and Max clearly does. We are so glad he made the ride back from the pier personable as well as easy, and we will make sure he hears every word of this. Thank you for such a generous review.
L
lapease1
August 23, 2026 · via Viator
Helga was a great driver....
Helga was a great driver. Everything was just as presented. Excellent experience. Would definitely use this service again.
事業者からの返答
Dear lapease1, lovely to hear Helga looked after you so well — we will make sure she hears this. "Everything just as presented" is exactly what we aim for with our Reykjavik cruise port transfers, so thank you for saying so. We would be delighted to drive you again on your next visit to Iceland.
C
Carol_W
August 18, 2026 · via Viator
It was a very busy day...
It was a very busy day with cruise pick up and drop offs. We were given a driver name, but a different driver had been assigned to us. I had to call to find out this information. The driver showed up about five minutes later than our designated pick up time
事業者からの返答
Dear Carol, thank you for setting this out so precisely. When we assign a different driver we should tell you ourselves rather than leave you to phone and find out, and five minutes past the pickup time is still late, busy port day or not. We are sorry on both counts. We are glad you reached the hotel comfortably, and we appreciate you writing it up so fairly.
E
Elaine_C
July 28, 2026 · via Viator
Excellent
Driver on time greeted us a name sign. Clean car w space for luggage for 4 people. Dropped us in front of hotel. Excellent
事業者からの返答
Dear Elaine, thank you for this excellent review! We're pleased the driver greeted you with a name sign and that the clean car had space for all four of you and your luggage, right to the front of your hotel. Welcome back to Iceland anytime.
S
speedjacque
July 26, 2026 · via Viator
Transfer from ship to shore
It would have been helpful upon arrival had the driver held a sign with my name on it. He arrived on time. Took six people and and lots of luggage.
事業者からの返答
Dear traveller, thank you for booking your transfer with us and for this helpful feedback. You are absolutely right — a name sign on arrival should be standard, especially at a busy cruise port, and your comment has been shared with our drivers. We are glad the driver was on time and that the vehicle comfortably handled your group of six with all the luggage — that certainty on arrival day is exactly what the service is for. We hope you enjoyed your time in Reykjavik, and we would be happy to drive you again on a future visit.
L
Linda_C
July 21, 2026 · via Viator
Pickup
Arruver On time easy to find driver very nice clean car helped with luggage answered our questions nice
事業者からの返答
Dear Linda, thank you for the kind review. We're happy the driver was easy to find, right on time, and gave a hand with the luggage — and that the clean car and friendly answers rounded it off nicely. We hope Iceland welcomes you back!
V
VirginiaAnn_B
July 18, 2026 · via Viator
Driver was excellent and...
Driver was excellent and on time. Car was clean and accommodated all our luggage easily. I would recommend this service.
事業者からの返答
Dear Virginia, thank you for recommending our service. We're glad the driver was punctual and that all your luggage fitted easily into a clean, comfortable car — the small things matter after a cruise. We'd be delighted to drive you again on your next visit to Iceland.
K
Kathy_S
July 9, 2026 · via Viator
The driver was waiting...
The driver was waiting for us inside the terminal, which was great. Driver was professional and provided us with a lot of information about the city.
事業者からの返答
Thank you, Kathy! Meeting guests right inside the terminal makes arrival so much easier, and we're happy the driver could share some local knowledge along the way. Enjoy your travels!
J
Jennifer_S
July 5, 2026 · via Viator
Good pickup!!
Was a bit confusing due to cruise departure immigration times, trying to coordinate times for pickup. Veronica was very helpful on the phone with rearranging every time the ship adjusted our time. Driver was very good!!
事業者からの返答
Thank you, Jennifer! Cruise timings do like to move around, so we're glad Veronica could keep rearranging the pickup until it all lined up — we'll pass your kind words on to her and to your driver. Enjoy your travels!