This was an excellent tour and just the right time for a family. We met the tour team at the palace of tears train station, and Ellie found them. We took a very comfortable one hour bus ride out to the concentration camp and upon arrival had a few few minutes to grab some snack, snacks and food. Our guide, Hannah, was the best guide I have ever had in my life. She was extremely informed about German history and shared information both on the bus ride there and back and during the tour. We had about an hour and a half to tour the site, which was enough time, although you could easily have spent hours more if you wanted to visit every exhibit in detail… that would have been too much for my kids.
H
hvendy
October 1, 2026
Thought provoking experience.
Excellent guide in Hannah. Commentary all the way to camp with lots of background information. Camp fully explained to us. Further information given us on return journey. Hannah made the experience.
R
Robert_C
September 30, 2026
Fantastic experience....
Fantastic experience. Rohan, our guide, was amazing. Knowledgeable, compassionate, and very good speaker. I highly recommend visiting this site if you're in Berlin.
事業者からの返答
Thank you very much for your review. Our guides take the responsibility of leading visitors through Sachsenhausen Memorial extremely seriously. We’re pleased to hear that you appreciated both the information provided and the way it was presented.
Safe travels,
Insider Tour
E
edmundleejm
September 30, 2026
Great experience of concentration camps
Outstanding guide providing valuable information about early concentration camps.
事業者からの返答
We appreciate your thoughtful feedback. The history preserved at Sachsenhausen is difficult but essential to understand, and we’re glad that your guide helped make the visit informative and meaningful. Thank you for being part of the tour.
Thanks and all the best,
Insider Tour
K
KPLP90
September 29, 2026
Good tour, needs time for information center
Artie was an excellent guide with a lot of historical information that he shared. The information about the camp and camp life for those who were taken there was interesting.
It would be nice if there was about 30 minutes to spend in the information center/gift shop. We waited there for 5-10 minutes while Artie registered our group and never got the chance to return to it.
事業者からの返答
Your feedback means a great deal to us. We’re glad that the tour helped connect the physical remains at Sachsenhausen with the stories of the people and events associated with them. Thank you for joining us.
Safe travels,
Insider Tour
J
jeannettepI2244IE
September 29, 2026
Meaningfull
Very worth doing and thought provoking
事業者からの返答
Thank you for taking the time to recommend the tour. We’re pleased that you found the information detailed and accessible while still appropriate to the nature of the Memorial. We appreciate your thoughtful words.
Thanks and all the best,
Insider Tour
6
630mistyb
September 29, 2026
Sachsenhasen Guuded Tour
Great tour, Artie was very informative. The meeting spot was very convenient and bus was comfortable. Tour was the perfect length. Recommend!!!
事業者からの返答
We’re grateful for your kind comments. Visiting Sachsenhausen can be a powerful and sobering experience, and we’re glad that your guide provided the historical background needed to understand the site. Thank you for your review.
Safe travels,
Insider Tour
Z
Z1418YGdavidh
September 29, 2026
Far Too Rushed!
Informative, thought provoking tour which unfortunately was far too rushed.
Visiting a site like this requires time to learn, reflect and contemplate. Unfortunately, throughout the tour it felt incredibly rushed. For example, in the reconstructed barrack, we were told not to go into the exhibition on the lefthand side as we didn’t have enough time. Then in the former prisoners canteen we were given just 10 minutes. This included visiting the WC and the building housed an exhibition which needed at least an hour to read and digest. In the grounds of the prison there was far more information signage which we didn’t even have the opportunity to visit.
Felt rather disappointed and In hindsight I should have travelled to Sachsenhausen Concentration Camp under my own means. Sorry to say but I would not recommend unless you only want a ‘taster’ experience of somewhere where 56,000 people perished!
事業者からの返答
Thank you for your detailed feedback. Sachsenhausen is an enormous memorial site with an extraordinary amount of historical information, exhibitions and documentation. In reality, it would take days rather than hours to properly explore and absorb everything available at the site.
Our guided tour is therefore designed to provide historical context and take visitors through the most important locations and exhibitions within the time available. Our professional guides have to make careful choices about what to include, as unfortunately it simply isn’t possible to visit every exhibition, read every information panel or spend an hour in each museum during a guided tour.
We’re sorry that the pace felt rushed for you, but we’re pleased you found the tour informative and thought-provoking. For visitors who wish to explore every exhibition in considerable depth, we would always recommend allowing additional independent time at the memorial.
Thank you for joining us and for sharing your feedback.
J
Janet_S
September 28, 2026
Fantastic Tour
This was a very informative tour that was very well organized from the check in to the end when we returned. Will our guide was phenomenal! He clearly knows the subject matter very well and willing answered our questions. He provided just the right amount of information without overwhelming you with too much detail.
事業者からの返答
We sincerely appreciate your review. There is a great deal of history to understand at Sachsenhausen, and having the right context can make a significant difference to a visit. We’re glad your guide was able to provide that for you.
Safe travels,
Insider Tour
5
581sallied
September 28, 2026
An unfortunate must
Mikial is a passionate, extremely knowledgeable, and captivating guide. He provides great information in a clear and understandable manner. A true humanitarian and educator. Thank you.
事業者からの返答
Thank you for your kind words about the tour. We’re pleased that you found the visit informative and that your guide approached such a serious subject with sensitivity. Your feedback is very much appreciated.
Thanks and all the best,
Insider Tour
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