東京からの富士山と箱根の日帰り旅行（新幹線オプション付き）

Dear Guest, Thank you very much for taking the time to share your review with us. We are delighted to hear that despite the weather conditions, your tour guide smoothly arranged alternative sights and that you still enjoyed your day and found the tour to be good value. At the same time, we sincerely apologize that the quality of the lunch did not meet your expectations. We take your feedback seriously and will share your comments with our meal providers to improve our catering options for future tours. Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back on another tour in the future. Best regards, HIS Inbound Team

Dear Guest, Thank you very much for taking the time to share your review. We understand that heavy motorway traffic during the busy Silver Week holiday can make for a long day, and we greatly appreciate your patience and understanding. We are delighted to hear that your guide was so obliging and worked diligently to ensure you experienced the full itinerary despite the heavy congestion. Thank you once again for joining our tour, and we hope to have the pleasure of welcoming you back on your next trip to Japan! Best regards, HIS Inbound Team

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the inconveniences you experienced during your trip. Regarding tour operations, our tours generally run rain or shine as scheduled, unless extreme weather poses safety hazards. Regarding date modifications, standard policy fees apply to cover administrative adjustments. We are deeply sorry for the communication difficulties and the incorrect information regarding the bullet train, which resulted in a long wait time. While we are glad to hear that you found our guide friendly, we understand how frustrating this situation was. We have shared your comments with our guide management team to ensure better language support and accurate transport instructions in the future. We truly appreciate your valuable feedback, which helps us continuously improve our tour quality. Best regards, HIS Inbound Team

Dear Guest, Thank you so much for taking the time to share your review! We are delighted to hear that you had a great experience and that both our guide and driver were friendly, knowledgeable, and helpful throughout your tour. Your kind words are a wonderful encouragement to our team. We truly appreciate you choosing HIS and hope to have the pleasure of welcoming you again on your next trip to Japan! Best regards, HIS Inbound Team

Dear Guest, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an excellent day and enjoyed an amazing tour with us. Your kind words mean a lot to our entire team. We truly appreciate you choosing HIS for your trip to Japan and hope to have the pleasure of welcoming you again in the future! Best regards, HIS Inbound Team

Dear Valued Customer, Thank you very much for taking the time to share your wonderful 5-star review! We are thrilled to hear that you had a great time and that our guide, Happy, made such a positive impression with their knowledge and kindness. It is also fantastic to know that you enjoyed the variety of the itinerary and got to experience so much, especially the train, boat, and cable car rides. We hope to have the pleasure of welcoming you back on another adventure in Japan soon. Best regards, HIS Inbound Team

Dear Valued Guest, Thank you very much for taking the time to share your wonderful 5-star review! We are absolutely delighted to hear that you had a great tour and that our guide, Sakura, made such a positive impact on your experience. It is fantastic to know that her wealth of knowledge, sense of humor, and attentive care for everyone on the tour stood out to you. We will be sure to pass your kind words along to Sakura, as they will undoubtedly make her day. We hope to have the pleasure of welcoming you back on another memorable adventure in Japan soon! Best regards, HIS Inbound Team

Dear Valued Guest, Thank you very much for taking the time to share your wonderful 5-star review on Viator. We are thrilled to hear that you and your wife had such a great time on our one-day Mt. Fuji tour. It is fantastic to know that you enjoyed the cable car ride and the cruise, and that you found the experience to be great value for money. We are especially delighted by your kind words for our guide, Sakura. We will certainly pass along your compliments to her, as she will be so happy to know her cheerful and caring nature made your trip more memorable. Thank you for your well wishes, and we hope to welcome you both back on another Japanese adventure in the future! Best regards, HIS Inbound Team

Dear Valued Guest, Thank you very much for taking the time to share your review! We are thrilled to hear that you loved the tour and enjoyed the beautiful greenery. It is also fantastic to know that our guide, Sakura, provided excellent service and kept everyone well-informed throughout the journey. We will certainly share your kind compliments with her, as they will surely make her day. We hope to have the pleasure of welcoming you back on another beautiful adventure in Japan soon! Best regards, HIS Inbound Team