We had heard plenty of stories about terrible traffic and last-minute Uber cancellations getting to the Miami cruise port, so we decided to book a reliable transportation service instead, and we’re so glad we did. Everything went smoothly from start to finish. Our driver, Manuel, was friendly and professional. The whole experience was stress-free and dependable. Highly recommended!
S
Scott_H
April 6, 2026
Great Services and Vehicle
The driver was right on time and got us quickly and easily from the Royal Carribean cruiseport to Maimi International Airport with no issues. Comfortable and clean ride and what you would expect this level of service.
T
tkgroskreutz
April 5, 2026
Highly recommend
Both drivers we had from the Miami airport to the Miami port and back were wonderful. Very professional and flexible with our uncertain pickup times.
J
Jamie_N
April 1, 2026
Exactly what was needed!
Taking a 7 year old on her first international flight (9+ hours) meant we knew we would need the simplest of transfers to our hotel. Communication via WhatsApp was perfect and we could contact our driver Sergio right away as we exited arrivals. It was an incredibly busy day for the airport (and we were a little early arriving) that whilst we couldn’t see Sergio on arrival, within 5mins we knew where he was, how long he would be and what car to look out for. This was exactly what was needed! We enjoyed the experience so much we then booked another pick up with the same company - just perfect
R
Robert_S
March 29, 2026
Recommend!
Great experience. Accommodating, professional, and on time. Would recommend to others arriving in MIA!
S
Scott_L
February 17, 2026
Inept service
I booked this shuttle for 6 passengers from a hotel to the Miami Cruise Port. We each had a suitcase and carry-on bag, also, one person had a walker that was not expected. The Driver was on time, courteous but quickly decided that he would be able to fit everyone in the Suburban. He was correct. The driver contacted dispatch, explained the situation and it was decided that a second car would be needed. My issue with Miami VIP Limo & Car Service that was contracted were surprised that we each had two bags for a cruise and that we should have requested a bigger car. Well, I'm surprised that they don't know that a person generally travels with a suitcase and a carry-on! Two of our group Uber'd to the port. They offered a 10% discount, but it has not appeared yet. If they have been in business for 20 years as the supervisor stated, they should be proactive to assure clients are reserving the proper vessel. On a positive side, the driver handled the situation professionally. I have not booked using Viator inthe past and will be hesitant to do so in the future. It's too bad, because they offer a good variety of choices.
D
dominic_q
February 8, 2026
Eddie was great. He was...
Eddie was great. He was on time and friendly he met us inside and helped us with the luggage. . We didnt not have and same experience on our return service. Wish we had Eddie.
S
Samantha_M
February 7, 2026
Miami Airport Transfer ⭐️⭐️⭐️⭐️⭐️
A collection from Miami airport was made effortless by our driver Jorge. Great communication via WhatsApp. He was waiting for us as we exited arrivals. Very helpful and friendly and an excellent driver. Would highly recommend.
T
Theresa_L
January 12, 2026
Excellent service very...
Excellent service very professional. We were picked up on time and delivered safely to our ship. Driver was personable and professional
A
Alka_L
January 5, 2026
Unprofessional
Sorry as driver changed last minute to female driver.
Which was hard to see her carry all heavy suitcases in and out of the car.
As we have health issues. We end up helping her.
I think it was inappropriate.
Car was comfortable.
Driver was very edgy while driving.
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