Terrible service- Driver a no show.
I would have given service “0”. Long flight. Took cell off airplane mode when we landed. Cleared customs, stopped at restroom, got baggage, went to meeting place WH Smith shop. Nobody there to meet us. Called MiniCabRide. Told driver was there but we weren’t so he left. Only reason for booking was promise of “60 free minutes waiting time ”. I was told driver tried to call me 2x; however, no calls showed up on my phone. We paid almost US $170 & we would like refund. Thank you. Hope to hear from you.
Booking #1356340763
Confirmation #1739390291
Cynthia Thomas
One way Taxi from Heathrow to London
Well worth the ticket price!
Driver knew their way around which made navigating through the airport a breeze. Got us where we wanted to go. We were met promptly upon retrieving our luggage.
事業者からの返答
Dear Customer,
We appreciate your review. Your feedback is highly valued and demonstrates our dedication to excellence. It is gratifying to learn that you had a favorable experience with our services.
At MiniCabRide, we are committed to delivering outstanding service and surpassing customer expectations. Your satisfaction remains our highest priority, and we are thankful for your confidence in us.
Should you require any additional assistance, please do not hesitate to contact us.
We eagerly anticipate the opportunity to serve you again.
Best regards,
Customer Care
MiniCabRide
