Professional and entertaining transfer to the airport.
Our driver (James) was very helpful and friendly, and we had a great conversation on the way to the airport.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
L
lizajk2025
August 23, 2026 · via Tripadvisor
London to Stansted
Amazing! On time.. and efficient thank you!
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
C
cetinbulut
August 23, 2026 · via Tripadvisor
Best airport travel
The driver, the ride and the car was great
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
E
efthymiad2026
August 20, 2026 · via Tripadvisor
Excellent
Excellent professionals and really good communication!
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
A
andrewcL4951PC
June 23, 2026 · via Tripadvisor
Perfect journey
Fantastic experience will book again
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
T
Trek67363216089
June 7, 2026 · via Tripadvisor
Wonderful Airport Transfer
Driver arrived 15mins early and waited outside our property prior to departure.
The drive was smooth and we arrived in plenty of time to take our flight
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
N
needles66
March 28, 2026 · via Tripadvisor
Excellent servuce and great communications via WhatsApp
Our business with the MiniCabRide people started with booking the trip from London Heathrow via WhatsApp when we were somewhere in the Pacific! Our flight via Dubai had been cancelled and we had to be rerouted via China to Heathrow when our car was at Stansted.
The service was ultra efficient as plane was earlier than scheduled and we were through baggage collect etc at Heathrow within 40 minutes and yet the driver was already waiting.
He quickly took us to his luxury E-class Mercedes and drove us safely up to Stansted airport parking to collect our car.
He insisted on taking us to our car and transferred our luggage into the boot. Very courteous and kind. We would use the service again if needed and certainly recommend it.
1人が参考になったと回答
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
T
T4995CUlindseyr
February 18, 2026 · via Tripadvisor
Best firm to book for an airport transfer!
Driver arrived promptly as scheduled and I was sent a tracking link prior which provided live time tracking!
Our driver was helpful, picked a great route (got to the airport within 50 minutes).
He helped with our luggage and got us straight to the main entrance.
The quoted price was the exact price paid with no additional extras and ultimately one of the best airport taxi services we have experienced!
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
6
661goranv
December 7, 2025 · via Tripadvisor
Professional
Very kind and professional driver, on time, good experience. Loved it, everything was as agreed. Would recommend to anyone
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care
MiniCabRide
C
Carol_S
November 22, 2025 · via Viator
Late, aggressive driving, driver has much to learn
Driver was a bit over 20 minutes late. We were at least contacted by the company 10 min before scheduled pick up to inform us, but if that were to happen to someone on a tight airport schedule, it would be a problem for them. The company contacted us again to say he arrived, but that was inaccurate, as it was several more minutes before he actually arrived. I total about 22 min late.
The most concerning issue was that the driver drove aggressively and was likely speeding. We were passing everyone else and swerving around other cars. Some of us felt unsafe. 2 of us felt nauseated from the fast swerving.
Then, he dropped us off at the first possible spot at the airport, not at the entrance, so we had to walk with all of our luggage farther than necessary. There was room to stop near the entryway, he just chose not to do that. Again, for a person on a tight schedule, this would cause more delay, and is certainly less convenient and more work for the customer.
We travel a lot and most private airport transporters pride themselves on being prompt, driving safely, and making the airport trip as pleasant as possible, including dropping customers off as close as possible to their appropriate entrances. This driver did not meet those standards.
As a side note, the car was clean and comfortable. It was also pimped out with bright blue interior and star lights in the headliner. We were entertained by it, but while some might enjoy that decor, others might not, so just mentioning it in case it is important to someone else.
事業者からの返答
Dear Carol,
Thank you for taking the time to share your detailed feedback. We sincerely apologise that your recent journey did not meet your expectations.
After reviewing the logs, we can confirm that the driver was approximately 10 minutes later than scheduled, and you boarded the vehicle at 11:16. We understand that even a short delay can be inconvenient, especially when travelling to the airport, and we are sorry for any stress this may have caused.
Regarding your concerns about speeding and driving style, we take this feedback very seriously. The driver assigned to your trip is one of our platinum-rated drivers, and complaints of this nature are highly unusual for him. Nevertheless, we will be conducting a full investigation to ensure all safety standards were followed and to address any issues appropriately. Your comfort and sense of safety are extremely important to us.
We also appreciate your comments about the drop-off point. Our aim is always to leave passengers as close as safely possible to the terminal entrance, and we will review this with the driver to prevent similar inconveniences in the future.
Thank you as well for noting that the vehicle was clean and comfortable. We value all feedback—positive and negative—as it helps us improve our service.
