There was an accident in the tunnel on the way to the airport. The tunnel was closed for a while which caused our driver to be delayed. He kept us informed of his progress the whole time as we waited until he could reach us. He was very friendly and a safe driver. The car was a Tesla. We would definitely use this service again.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
J
Judi_K
August 3, 2026 · via Viator
Driver was very patient...
Driver was very patient while we chased down lost luggage. That was especially helpful because we were in another country.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
M
maryo729
June 28, 2026 · via Tripadvisor
Good drive
Pleasant, safe driver, comfortable car
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Z
Zenaida_C
May 23, 2026 · via Viator
Thank you!
Driver timely and friendly, helpful with luggage and drop off point. Coordinated this trip with our friends and worked out well. Thank you!
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
S
Stephanie_L
April 29, 2026 · via Viator
Gets you from Heathrow to Southampton hassle free
Good communication and efficient service. There was a miscommunication about where to meet our driver although a quick phone call and it was resolved.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
P
Pam_P
August 10, 2025 · via Viator
Heathrow to Southampton Shuttle
Our driver, Mohammed, was fantastic. Prompt, helpful, and an excellent driver (through very busy conditions!)
事業者からの返答
Dear Customer,
We appreciate your review. Your feedback is highly valued and demonstrates our dedication to excellence. It is gratifying to learn that you had a favorable experience with our services.
At MiniCabRide, we are committed to delivering outstanding service and surpassing customer expectations. Your satisfaction remains our highest priority, and we are thankful for your confidence in us.
Should you require any additional assistance, please do not hesitate to contact us.
We eagerly anticipate the opportunity to serve you again.
Best regards,
Customer Care
MiniCabRide
A
Allen L
June 16, 2025 · via Tripadvisor
Perfect pickup and travel
Very nice car. Driver Mohammed waited for us as our plane was late. We kept communicating with him. Drove in great fashion Good conversation.
事業者からの返答
Dear Valued Customer,
Thank you for your review. Your feedback is greatly appreciated and reflects our commitment to excellence. We are pleased to know you had a positive experience with our services.
At MiniCabRide, we strive to provide exceptional service and exceed customer expectations. Your satisfaction is our top priority, and we are grateful for your trust.
If you need any further assistance, please feel free to reach out.
We look forward to serving you again.
Sincerely,
Customer Care
MiniCabRide
E
Ellle234
November 1, 2024 · via Tripadvisor
MIsinformantion from chat agent
I did not actually take the ride. I used the chat feature to get a quote. I indicated that we were 2 people each with a checked bag plus each with a carry on piece. The quote I got was for a car with a maximum of ONE checked bag. I did not want to spend more for a larger car and was about to end the chat, telling the agent the car he quoted did not meet my luggage needs. He then described the car as being able to accomodate more luggage! I need RELIABLE information with an informed agent. I am not going to book with this company.
事業者からの返答
Dear Sir,
Thank you for taking the time to share your experience.
During your recent chat with one of our agents, a quotation was provided for a standard saloon car (Toyota Prius or similar). This vehicle has the capacity to accommodate a maximum of three passengers, one check-in suitcase with dimensions not exceeding 78x50x32 cm, and three cabin-sized suitcases with maximum dimensions of 55x40x25 cm.
As you indicated having two passengers with two standard checked bags and 2 hand luggage, the saloon car is also an appropriate choice for your requirements.
It is important to note that while the car can carry one check-in suitcase for three passengers, it is capable of accommodating two check-in suitcases when there are two passengers.
You can contact us anytime to book your ride.
by 🤙on +442070050090
or by Whatsapp +442070050090
by ✉info@minicabride.com
Thanks and Regards,
Customer Care
MiniCabRide
S
sharoncW4393CV
September 12, 2024 · via Tripadvisor
Excellent driver!
Our Driver Giuliano was superb! Excellent service and conversation en route to Heathrow. Thank you for getting us to the airport from an extremely busy cruise port. Much appreciated!
事業者からの返答
Dear Customer,
Thank you for taking the time to leave us a review. Your feedback is immensely valuable to us and serves as a testament to our commitment to excellence. We are delighted to hear that you had a positive experience with our company.
At miniCabRide, we strive to provide exceptional service and exceed our customers' expectations at every opportunity. Your satisfaction is our utmost priority, and we are honored to have earned your trust and appreciation.
Should you require any further assistance or have any questions, please do not hesitate to contact us.
We look forward to serving you again in the future and continuing to meet your expectations.
Warm regards,
Customer Care
MiniCabRide
