This was my 3rd of 3 excursions from Tulum. I was pretty pumped based on the perfect reviews... I am typically not the review type but it is warranted in this case. I would rather do just about anything, instead of this trip, including just sitting in the pool. The guide was great and is a great guy. That's all I have to say good about it...
事業者からの返答
Thank you for taking the time to share your feedback. We are sorry that this experience fell short of your expectations, especially as it was your third excursion during your time in Tulum. We are glad, at least, that you found your guide to be great and appreciated his company and efforts throughout the day.
We take your feedback seriously and will continue reviewing our tours and services to ensure they meet the high standards we aim to provide to our guests.
I
Inspiration562602
September 10, 2026 · via Tripadvisor
Sian Khan tour
Wonderful and magical expérience with our guide Martin and the driver Aurelio !
Magical, no need to add more! Recommended
事業者からの返答
Sometimes “magical” really does say it all! ✨
Thank you so much for sharing your experience. We’re thrilled that Martin and Aurelio helped make your day so memorable. We’ll certainly pass your lovely comments along to both of them.
It was a pleasure having you with us, and we truly appreciate the recommendation. We hope to see you again whenever your travels bring you back to Mexico!
C
Curious64503383495
September 3, 2026 · via Tripadvisor
Truuly Exceptional.
An absolutely phenomenal, once-in-a-lifetime experience – this is the REAL Sian Ka’an!
If you are visiting this part of Mexico, you simply have to do this trip. Our day at Sian Ka’an was exceptional from beginning to end and easily one of the most memorable experiences of our entire holiday.
What makes it even more special is that this is an authentic, locally driven experience, powered by the community. You are not just visiting an incredible natural environment – you are supporting the people who live there, protect it and understand it better than anyone.
Emiliano, our guide, was absolutely inspiring. His knowledge of the wildlife, the ecosystem and the importance of sustainability brought the whole area to life. His passion was infectious, and you came away feeling that you had genuinely learned something about this extraordinary place rather than simply passing through it as a tourist.
Juan, our boat captain, was superb. His ability to spot wildlife was incredible, and thanks to him we saw some unforgettable sights – including the magical moment of seeing a manatee with her tiny baby. It was one of those moments you know you will remember for the rest of your life.
Jorge, our minibus driver, was also fantastic and helped make the whole day relaxed, comfortable and enjoyable.
The authentic local lunch was excellent too and fitted perfectly with the whole experience – genuine, welcoming and rooted in the local community.
This is exactly the kind of tourism we should all be supporting: local people, local knowledge, conservation, sustainability and an unforgettable experience that directly benefits the community.
Forget the generic tourist excursions. If you want to experience the wildlife, beauty and soul of Sian Ka’an in an authentic way, book this trip.
Truly bucket-list quality. Absolutely phenomenal. We would do it again in a heartbeat.
事業者からの返答
Reading this truly made our day. Thank you for taking the time to describe your Sian Ka’an experience with such warmth and detail.
We’re especially happy that the local, community-based character of the experience resonated with you. Sian Ka’an is a very special place, and sharing its wildlife and ecosystems while working alongside the local community is something our team values deeply.
Emiliano will be thrilled to know how much his knowledge and passion added to your day. We’ll also make sure Juan hears about the unforgettable manatee-and-calf encounter—those moments in the wild are incredibly special and never quite guaranteed. And of course, we’ll pass your kind words on to Jorge as well.
Thank you for recognizing the people behind the experience, from the guides and captains to the local community. We’re incredibly grateful that Sian Ka’an became one of the highlights of your holiday, and we would be delighted to have you with us again someday.
O
OnAir51196951200
August 24, 2026 · via Tripadvisor
100% recommended
A spectacular tour, I was like a little girl looking at everything, enjoying the views, the mangroves, the birds; we were lucky enough to see dolphins, turtles, manatees, everything was impressive. The guides Cristina and Jessica were great, they explained everything perfectly, they gave a very fun tour, and we said goodbye with sadness. Our driver Hugo was fantastic, punctual with a smile always, everything was super. The boat captains were professionals, they told us where to look, they handled the boat perfectly, providing complete safety. Very good team. I will recommend it.
事業者からの返答
¡Qué alegría leer una reseña así! Nos encanta imaginarte disfrutando del recorrido con esa emoción de “niña pequeña” al descubrir cada paisaje, los manglares y toda la vida silvestre de Sian Ka’an. Y qué suerte haber podido encontrarse con delfines, tortugas y manatíes en el mismo día.
Muchas gracias también por destacar el trabajo de Cristina y Jessica. Nos alegra saber que consiguieron transmitir toda la información de una manera amena y divertida, haciendo que el recorrido se disfrutara de principio a fin. Sabemos que una despedida con pena suele ser una buena señal. 😊
Por supuesto, compartiremos también tus palabras con Hugo y con nuestros capitanes. La seguridad, la experiencia y estar atentos para ayudar a localizar cada animal son fundamentales para disfrutar de un día como este.
Gracias por recomendarnos y por haber confiado en México Kan Tours. ¡Esperamos volver a verte muy pronto disfrutando de otra aventura con nosotros!
V
V9636NSnathalies
August 18, 2026 · via Tripadvisor
Top Discovery experience of Xian’Ka
Top experience with the fun and passionate guide! We were able to learn a lot of things about the biosphere of Mexico and saw manatees, crocodiles, and varieties of birds.
事業者からの返答
Quel plaisir de lire votre retour ! Merci beaucoup d’avoir partagé votre expérience. Nous sommes ravis que vous ayez apprécié l’énergie et la passion de votre guide, tout en découvrant la richesse de la biosphère mexicaine.
Observer des lamantins, des crocodiles et autant d’espèces d’oiseaux dans leur environnement naturel est une expérience assez exceptionnelle, et nous sommes heureux d’avoir pu vous faire découvrir cet écosystème de manière aussi authentique.
Merci encore pour votre confiance et votre enthousiasme. Nous espérons avoir le plaisir de vous retrouver pour une prochaine aventure au Mexique!
8
85ludovics
July 22, 2026 · via Tripadvisor
Amazing Experience as a Family!
The tour was amazing since we got to see manatees, dolphins, sharks, turtles plus an infinite amount of fishes and birds. Our guide Cristina was amazing, able to speak French and very informative as well as friendly. We highly recommend this tour. PS: Make sure to bring some cash for the tips of the various drivers, captains and guides.
事業者からの返答
It sounds like you had an incredible day surrounded by some of Sian Ka’an’s most remarkable wildlife! Seeing manatees, dolphins, turtles, sharks, and so many species of fish and birds in one outing is certainly a collection of memories to take home. We’re particularly happy that Cristina was able to make the experience enjoyable in French while sharing her knowledge with warmth and enthusiasm. Your practical tip about carrying some cash for gratuities is also very helpful for future travelers joining the adventure. Thank you for recommending the tour so highly—we’re delighted that Sian Ka’an left such a strong impression on you!
C
Cristina_F
July 17, 2026 · via Viator
Highly recommend!
Amazing and unique experience! Our guide Jessica was very knowledgeable and just a blast to spend the day with. A perfect small group experience exploring the mangroves. We saw manatees and a variety of birds, learning a lot about this special ecosystem along the way. The highlight was jumping into the lagoon to explore an underwater Cenote. Tasty lunch provided at the end. Highly recommend!
事業者からの返答
What a fantastic way to experience Sian Ka’an! It sounds like the combination of wildlife, mangroves, and Jessica’s stories gave you a wonderful glimpse into the importance and beauty of this unique ecosystem. We’re especially happy that the cenote was the highlight. A small group makes these moments even more enjoyable, allowing for a more personal and relaxed connection with the environment. We’ll be sure to let Jessica know how much you appreciated her knowledge and fun spirit, and thank you for recommending the experience!
D
Davidbrowne01
June 27, 2026 · via Tripadvisor
Unique experience
Ursula is the most amazing guide! Her knowledge and positivity made the whole experience outstanding. Manatees, crocodile, reef snorkeling, refreshing Cenote - all capped off with a delicious lunch.
事業者からの返答
What an incredible way to spend the day! We’re thrilled to hear that Ursula’s enthusiasm and expertise helped turn a great excursion into an outstanding experience. From spotting manatees and crocodiles to snorkeling the reef and cooling off in the cenote, it sounds like you enjoyed some of the very best that the region has to offer. And of course, a delicious lunch is the perfect finishing touch after a day full of adventure. Thank you for sharing your experience, and we’ll be sure to pass your kind words along to Ursula!
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madisone800
June 9, 2026 · via Tripadvisor
A "Nat Geo" experience!
I had a wonderful time on this tour. I went on three different excursions during my time in Mexico and this was the only tour that offered pickup right at my hotel, which was wonderful. The driver Hector was friendly and attentive, and our guide Pablo was very knowledgeable and personable. We saw many birds, manatees, and some crocodiles (my favorite being a manatee mom and baby!). I am a big fan of birds and Pablo was wonderful with helping me identify and log the ones we saw. The guide team did an awesome job finding wildlife, as they know the best spots and techniques for sightings. After the adventure we got to relax and have a fantastic lunch at a nearby cenote. We were able to snorkel in the cenote which was super neat. It was a very laid back and beautiful experience. Sian Ka'an is a must see and this is a great group to see it with.
事業者からの返答
Thank you for such a thoughtful review! We're delighted that Sian Ka’an was one of the highlights of your time in Mexico. It sounds like nature was very generous that day, especially with the manatee mother and baby! We're also happy that Pablo could help you identify and enjoy the birdlife along the way—sharing those special moments is one of the things we love most about these experiences.
We'll be sure to pass your kind words on to both Pablo and Hector. Thank you for joining us, and we hope your wildlife journal continues to grow with many more adventures!
M
Mobile36946097946
May 24, 2026 · via Tripadvisor
Wonderful and very beautiful Sian Kaan tour
It was a beautiful tour. Excellently organized, especially the communication with Kaan Tours including the pickup at Playa Paraiso.
Sian Kaan is an experience that one must have. A special thanks to our two tour guides, Cristina and Marco. Many details in very good English.
Thank you very much for an unforgettable day.
事業者からの返答
Vielen herzlichen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen die Tour nach Sian Ka’an so gut gefallen hat und dass alles von der Organisation bis zur Abholung reibungslos funktioniert hat. Besonders schön ist es zu hören, dass Cristina und Marco Ihren Tag mit ihrem Wissen und ihrer Begeisterung bereichern konnten. Sian Ka’an ist wirklich ein einzigartiger Ort, und wir freuen uns, dass Sie dort unvergessliche Momente erleben durften. Alles Gute und hoffentlich bis zu einem nächsten Abenteuer in Mexiko!
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