Verwarrende haltes, afwijkende route en een chagrijnige chauffeur
Very disappointing experience. The stops are hard to find if you’ve been walking around for a bit and want to catch the bus again. Along the way you run into staff who give you unclear directions. At the end of the day I noticed that the bus had deviated from the route and skipped several stops. On the way to what was supposed to be our stop, I decided to politely ask the driver whether he was going straight there. In response I received extremely rude answers from the grumpy driver. I didn’t pay 31 euros to be told off by a José Mourinho clone in Portugal.
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michaelvQ2657UT
October 18, 2026 · via Tripadvisor
Enjoyable experience
We originally booked the luxery Yacht cruise and they for unknown reasons canceled at the last minute so we signed up for the city tour which turned out fine. There are 2 different routes, the red and blue which travel to different parts of the city. It is a 2 deck bus which was comfortable. Turned out to be a nice day where they opened the top. You used provided earpieces to listen to the tour in different languages which worked well. It was easy to get on and off at different parts of the tour. My only complaint is that the audio was not very descriptive and it could have pointed out different landmarks and buildings better such as on the right side of the bus or describe the building, etc a little better so you know what they were talking about.
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N4326YWchrisg
October 18, 2026 · via Tripadvisor
Hop on...not so easy to hop off
One of my travel hacks is using the hop on hop off bus to get a good idea of the city. We usually ride it around one full loop and then ride to stops that interest us. It's a great way to navigate the city.
Usually, the buses are very clear when and where they stop. Announcing the stop via audio, at minimum, or they have a guide on the bus who let's everyone know what stop.
On this bus, however, that it did not happen. No announcements, the stops were inconsistent so it was hard to tell a stop from a general stop for traffic.
While it served it's purpose it certainly wasn't convenient. Moral of the story...if you ride it just be aware of when and where you want to get off.
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Alan_A
October 17, 2026 · via Viator
Nice way to see and explore Porto and Gaia
We always enjoy the hop on/hop off buses. Porto was no exception. We did the two day tour, as there are two lines - blue, covering mostly Gaia on the south side and red, covering Porto on the north side of the Douro river. The weather was perfect so we did a lot of exploring.
事業者からの返答
Hi Alan,
Thank you so much for your lovely review of the City Sightseeing Porto Hop-On Hop-Off Bus Tour & Optional Add-Ons.
We are delighted that you enjoyed exploring both sides of the Douro with our open-top buses over two days and that the weather helped you make the most of the experience.
We hope to welcome you back on board again very soon!
Team City Sightseeing Porto Hop-On Hop-Off Bus Tour & Optional Add-Ons
S
Sightseer58177261657
October 16, 2026 · via Tripadvisor
Great Service and Clear Explanations!
Gabriel D was great! He explained everything clearly, gave us all the information we needed, and made the whole experience easy and enjoyable. He was very helpful and made sure we understood everything about the tickets and the tour. Excellent service and highly recommended!
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OscarS3151
October 15, 2026 · via Tripadvisor
Baltazar walking tour
A walking tour of Porto with the always interesting commentary from our guide Baltazar. Thank you!
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Tamara_C
October 14, 2026 · via Viator
We thought it was...
We thought it was awesome! I would recommend this tour when you’re staying in Porto! The crew was the best!
事業者からの返答
Dear Tamara,
Thank you for your awesome review of City Sightseeing Porto Hop-On Hop-Off Bus Tour!
We are thrilled you thought the bus tour was awesome and we love your recommendation!
Thank you also for your kind words for the crew.
We will be sure to share them.
We hope to see you again on board in Porto!
Team City Sightseeing Porto Hop-On Hop-Off Bus Tour & Optional Add-Ons
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Bob_L
October 13, 2026 · via Viator
Good value!
We took two different loops so we got to see a lot of the city. The recorded commentary was fine. Buses were frequent enough that we had virtually no waiting time when we got off on stops, Good value!
事業者からの返答
Hi Bob,
Thank you so much for your great review of City Sightseeing Porto Hop-On Hop-Off Bus Tour!
We're thrilled to hear you found it good value and that you made the most of two different loops to see a lot of the city. It's great to know that the frequency of the buses meant you had virtually no waiting time and that you enjoyed the recorded commentary.
We hope you had a wonderful time in beautiful Porto!
Best regards,
Team City Sightseeing Porto Hop-On Hop-Off Bus Tour & Optional Add-Ons
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Donna_H
October 10, 2026 · via Viator
Contact us with no reply
Tried to change my order, "contact us" doesnt work. Nobody to reply. We have used Viator and City sightseeing in tge past with better luck.
事業者からの返答
Hi Donna,
Thank you for taking the time to leave your feedback.
We regret that your experience with our customer service did not meet your expectations. At City Sightseeing Porto, we want our customers to feel supported before, during and after their visit.
We'll share your comments with the relevant team to review what may have happened.
In the meantime, we'd appreciate it if you could complete our contact form at https://city-sightseeing.com/es/contacto, including your booking reference and the details of your request, so we can look into your case.
We appreciate your continued trust in City Sightseeing and hope to provide you with a better experience next time.
City Sightseeing Porto Team
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lindajoannar
October 10, 2026 · via Tripadvisor
Dog friendly and good value for money
Dog was allowed to come in his wheelbox which was nice! Tiago in the office was really friendly and helpful. Would definitely recommend however the quality of the audio is very bad quality and old