I booked this tour for our team summit, and it was an excellent experience. Tom was very patient while we got everyone gathered, and he provided a comfortable, air-conditioned bus for all of us. On the way to the city and throughout the tour, he shared many interesting insights about Chinese culture and the local community. He also made sure to drop us off at the restaurant we requested right on time. Our whole team had a wonderful time. Highly recommended!
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Esther_L
September 16, 2025 · via Viator
Great guide for Watertown!
Our guide, Tom, was professional, knowledgeable, very approachable & knows Zhujiajiao at the tips of his fingers. We had an interesting morning wandering around the Watertown with Tom giving us background info for each place we visited & during our boat ride along the canal.
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stephenfQ401DW
August 11, 2025 · via Tripadvisor
Brilliant last day in Shanghai
This was our last day activity in Shanghai before heading back home. Tom was a fantastic driver and guide. The car was lovely and spacious, he drove really well, and we really enjoyed talking to him about life in Shanghai and China. The water town was great and a fun way to spend half a day.
1人が参考になったと回答
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jos_O5972XO
August 4, 2025 · via Tripadvisor
Frustrating
The city is very degraded and there was a lack of information from the guide
Tour that little added to the desire to know China of other times
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555amilcarg
June 8, 2025 · via Tripadvisor
A short trip from Shanghai
Wow! Patrick was one of the best guides I ever had. He was knowledgeable, accessible and even accommodated a last minute request. Simply amazing! I would do it again if I could.
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teodorad185
May 21, 2025 · via Tripadvisor
Thank you Alberto for your patience, contacting you via always very friendly line.
Excellent service. Highly recommended cost. You guide them in each city very attentive and very professional. Many thanks to our Spanish speaking guides
Rain, Toma, Yolanda and Christian. I thank you for your careful care when injured in a knee.
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Remon_A
January 15, 2025 · via Viator
The driver is nice, but overall it wasn't a good experience. Waste of money
1- Hidden cost , I paid the driver 350 for the airport pick up, this wasn't mentioned during my booking even though I have selected the airport as the pick up point.
2- The airport offers a similar trip free of charge for long flight connections.
3- Few places were meant to be visited but cancelled because there was a ticket needed. Poor planning.
4- I have spent half the time in traffic.
事業者からの返答
I'm sorry I didn't meet your expectation. I answered all your questions below.
1. Airport pick up is not included. I have email you and told you clearly. I have suggested you that you can take Metro or Maglev to city and we pick you up there freely. If you take a taxi to city it takes you more than I charged you. I charged you CNY350 for round transfer. I didn't make any profits. I only want to save your time. Unfortunately, you think I over charge you. Please check how much it will cost by taxi. Thank you.
2. The Airport offers free city tours. Not this 100 kilometers away Zhujiajiao water village tour. If you like those free tours why do you choose my service?
3. Please tell me which places meant to be visited and cancelled because tickets?Please check the itinerary. Kezhi Garden and Boat ride included. Which one you didn't see?
4. It takes about 1.5 hours from Pudong airport to Zhujiajiao Water Village. It took you one hour and 40 minutes there. How can you say half the time in traffic?The tour is about 5 hours. But I want you to see as much as possible, I freely expand it to almost 7 hours. You said your back is uncomfortable after a long flight. I helped you find a cheap massage. Why you don't value these extra hours and extra services?
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ARafael_Q
December 21, 2024 · via Viator
Great experience with Vicky.
Vicky was an amazing guide! Being a local makes a huge difference to help give context to things and she provided insights we wouldnt have had otherwise. The village was all we were expecting and Vicky was very friendly, patient and helped with tips and tricks.
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RiannaMichelle_M
September 19, 2024 · via Viator
Ancient water town!
Very great experience to walk around the ancient town! We could not do the boat ride but overall it was a great experience!
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JesseXu
May 3, 2024 · via Viator
Get there early. Very picturesque.
We had Linda + a driver pick us up from our residence and the tour and information provided was excellent and lovely. Linda was excellent and showed us through Zhujiajiao, a river town that is very picturesque. Being on a national holiday it was very busy and crowded towards the afternoon, and so getting there early morning was welcome and advised. Would highly recommend if you have a spare morning and lunch.
The driving was a bit chaotic so please advise the driver to be a bit more relaxed.