I was the only one booked on to this tour but an alternative option was made available to go to a winery and the oldest Ski Centre in South America. I was delighted as it was still the Andes. The driver and guide were excellent. Delighted with the day.
事業者からの返答
Thank you so much for sharing your experience! We’re very happy that you enjoyed the alternative itinerary and had the opportunity to experience the Andes, visit a winery, and discover one of South America’s historic ski centres. We’re also glad to hear that our driver and guide made your day enjoyable. Thank you for choosing us, and we hope to welcome you again in Chile!
S
Stephanie_J
May 25, 2026 · via Viator
Lovely tour!
This experience was lovely. They were on time to pick me up from my hotel. The pre-tour communication was excellent. Alvaro was an excellent guide and Alenjandro was an excellent driver. I enjoyed the tour.
事業者からの返答
Thank you so much for your kind review 😊 We’re very happy to hear you enjoyed the experience and appreciated the punctual pickup and communication before the tour. Álvaro and Alejandro will be delighted to know you valued their work and professionalism. We hope to see you again soon!
C
Chain_Y
May 4, 2026 · via Viator
Good trip but not worth for a full day.
good experience but I feel the cost is more for transport than tour guide or the view. Not much snow on the top of the mountain and it is just a 30min walk around the dam. Then the chocolate house was more a stop for ice cream and 3min photo for the building. Coming back around 3pm annd don’t understand why it needs a full day.
事業者からの返答
Thank you for your feedback 😊 We understand your comments regarding the timing and pace of the tour. We aim to offer a balanced experience, but some passengers prefer to take more time at each stop, which is why the schedule is planned this way. We truly appreciate your observations and hope you still enjoyed the overall experience.
P
pabloh619
March 13, 2026 · via Tripadvisor
Unmissable
Not to be missed if you are in Santiago! There are Tours that take you from 50 usd very good!
事業者からの返答
¡Muchas gracias por tu recomendación!
Nos alegra saber que disfrutaste la experiencia y que la consideras imperdible para quienes visitan Santiago.
Agradecemos que hayas compartido tu opinión.
M
Marsha_N
February 22, 2026 · via Viator
They canceled on us at the last minute
Two nights before we got a second confirmation. The next day we were flying to Santiago. At 830am they sent an email that they didn’t have enough for the trip but had an alternate trip. We got off the plane at noon and I replied yes. Then at 5pm I was told that i had responded too late and they had canceled us and refunded the tour. We were left with nothing!! And all trips were booked. Terrible customer service!
事業者からの返答
We would like to clearly clarify the situation. The original tour was officially canceled, and this information was communicated at 8:30 am, early in the day. At that same time, an alternative tour option was offered, with the clear indication that it was subject to availability.
We did not receive a response until later in the afternoon, at which point the alternative tour was already fully booked and no longer available. Given this, we immediately offered two clear solutions: rescheduling for another date or a full refund, which was processed accordingly.
While we understand that changes to travel plans can be frustrating, we acted promptly, communicated early, and provided all possible alternatives within the available time frame.
We appreciate your understanding and remain committed to providing clear communication and fair solutions to our passengers.
Kind regards,
GO 2 CHILE Team
F
Fernando_P
February 17, 2026 · via Viator
Tours
The initially booked tour did not occur because it did not complete the minimum number of people, go2chile contacted:
IMPORTANT INFORMATION ABOUT YOUR TOUR
Unfortunately, we have not yet reached the minimum number of participants to take the tour on this day.
It would not be possible to make a shared tour and we do not have future tours to Cajón del Maipo available.
*
OPTIONS WE CAN OFFER:
1️⃣Op1.
Change to the optional tour to: ANDES MOUNTAINS - LAGOA INCA
Same date: February 16
2️⃣Op2.
Cancellation and refund of the reservation (NO CANCEL FOR OWN ACCOUNT, so we can process the refund correctly)
*OPTIONAL WALK IN THE ANDES*
Inca Lagoa in the Andes - Visit to local winemaking with tasting included
Itinerary
- Transfer from the hotel
- Wine tasting - Family winery on site
- Visit to Laguna del Inca - Free time
- Parade to interact with lamas
- Restaurant Portillo - Free time
(On behalf of the customer)
- Return to the hotel
*WITHOUT ADDITIONAL COST*
Price of the original tour:
$99 per person
Price of the optional tour:
$79.20 per person (This Month Special Offer)
WE'LL REPAY THE DIFFERENCE
I chose to do the optional tour and it was very good, the guide ALVARO is sensational and I recommend.
事業者からの返答
Lamentamos que o tour inicial não tenha ocorrido por não atingir o número mínimo, mas ficamos muito felizes em saber que a opção alternativa foi uma ótima escolha.
Álvaro ficará muito contente com sua recomendação, vamos compartilhar suas palavras com ele. Agradecemos a confiança e esperamos recebê-lo novamente no Chile!
T
TATIANE T
January 29, 2026 · via Tripadvisor
It is one of the places worth visiting. It has a beautiful view and bathing in the thermal pools is very enjoyable.
Punctual agency with schedule and good communication. He delivered everything in the ad. The tour had cultural presentation at the end and picnic. We love it!
事業者からの返答
Muito obrigado pelo seu comentário! Ficamos felizes em saber que a agência foi pontual, manteve uma boa comunicação e entregou tudo o que foi anunciado. Que bom saber que vocês adoraram o passeio, o piquenique e a apresentação cultural. Esperamos recebê-los novamente em breve!
C
Chloe_S
January 1, 2026 · via Viator
Inca Lagoon with Wine tasting
This was honestly one of the best experiences of my life! The tour guide was an expert, got us to multiple stops all within the timeframe, and made sure we had plenty of food, water, and bathroom breaks. There were others in my group that were nice. The beauty of the lagoon is truly stunning, and they pick you up right outside your hotel which is nice in foreign country. I would 100% do this again, thank you again for the experience!
事業者からの返答
Thank you so much! We’re thrilled to hear you had such an amazing experience and enjoyed the lagoon, the stops, and the convenience of the pickup. We’d love to welcome you again anytime! 😊
C
cynthia_s
November 23, 2025 · via Viator
It was exhilarating to go...
It was exhilarating to go on the Los Libertados highway with all its hairpin bends! Seeing the majestic Andes Mountains up close was one-of-a-kind experience.
事業者からの返答
Thank you for sharing your experience! We’re so glad to hear that the drive through Los Libertadores and the stunning views of the Andes made such an impact. It truly is a unique adventure.
We hope to see you again for more unforgettable moments!
A
adiliad2025
November 2, 2025 · via Tripadvisor
Experience the tour, everything good a good walk, delicious goat cheeses, picnic nothing to envy grace
Nice experience all spectacular the driver and guide very friendly, attentive, Mr. Braulio, all the places we were well served. Thank you, hon.
事業者からの返答
¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste la experiencia y que Braulio hizo tu día tan agradable. ¡Esperamos verte de nuevo pronto!
Santiagoの類似ツアーを比較
最安値: Cajon del Maipo/Embalse del Yeso, Tradition Folk Picnic included — $42
最高評価: Maipo Valley Wine Tour: 4 Wineries, Great Views, Fun Tastings — 4.9 (2,728 件のレビュー)
最短: Cable Car, Funicular and Sightseeing Bus in Santiago one day — 2 時間
