The embalse de Yeso is beautiful but the guide we had (Mauro) was not engaged and hardly told us any info or stories about the places we were visiting or passing by.
Some of the activities indicated in the itinerary did NOT take place such as the traditional Chilean dance and the traditional games
Y
yoseling336
September 27, 2026
Incredible
Excellent tour! The guide was super cordial and friendly, he explained everything to us very well and the service is super! I highly recommend it
事業者からの返答
¡Muchas gracias por tu excelente comentario! Nos alegra saber que disfrutaste del tour y que nuestro guía fue cordial, amable y claro en sus explicaciones. Nos encanta saber que el trato y la experiencia fueron de tu agrado. ¡Muchas gracias por recomendarnos y esperamos recibirte nuevamente! MTO TOUR TEAM.
L
L4767SRfiorellam
September 27, 2026
So happy, I recommend it with my eyes closed.
Ignacio the guide was super attentive and pleasant. Good information
事業者からの返答
¡Muchas gracias por tu comentario! Nos alegra saber que Ignacio fue atento y agradable, y que disfrutaste de la información entregada durante el recorrido. ¡Esperamos volver a recibirte en una próxima aventura por Chile! MTO TOUR TEAM.
R
renatapann
September 26, 2026
Top🙌🙌😃
It was very nice, the tour is incredible from the breakfast in a cozy place and it was still dawn, everything was delicious! After the amazing experience, with a beautiful view on the Maipo, the chocolate house, the picnic... ahh and the guide Juan too, made all the difference, he is very cool, fun, super high-spirited and an excellent driver!!
事業者からの返答
Muito obrigado por compartilhar uma experiência tão especial! Ficamos muito felizes em saber que você aproveitou cada momento, desde o café da manhã até os belos cenários do Cajón del Maipo, a casa de chocolate e o piquenique. E que bom saber que o Juan fez toda a diferença com sua simpatia, diversão e alto astral! Esperamos recebê-lo novamente! MTO TOUR TEAM.
K
KristiAnne_Y
September 26, 2026
Not as advertised - very disappointing
This Cajón del Maipo tour was significantly different from what was advertised.
- The tour was supposed to be in English, but our guide relied on an AI translator that frequently didn’t work due to lack of service. Additionally, there was very little commentary in both Spanish and English.
- The Embalse del Yeso reservoir, which was the main attraction, was inaccessible due to a rockslide. The road had reportedly already been closed for several days, but we were not informed beforehand or given a chance to not partake in the tour. Instead the guide parked along side the road before the road closure and we stayed there for 2hrs. Tour members were able to get out and take photos of the mountains on the side of the road during this time. However, it was unclear why we stayed so long and didn’t proceed with the remainder of the tour.
-There was no Folk Traditional session or traditional games and dances.
- The website and confirmation emails state pickup is to be scheduled between 6:30–7:30 AM but we were picked up at 5:25 AM.
Items that did occur include:
-The “taste fresh goat cheese”. Be aware it is singular wafer with a small dollop of cheese. Cheese was available to purchase
- We believe the tour company considered the “native wildlife” experience to be a single alpaca in a small fenced in area at the lunch restaurant.
- There was sufficient time at the lunch restaurant. The food was fine but it is the only option tour members have and the pricing reflects this. We recommend bringing your own lunch.
- We did stop at the chocolate house.
- The tour bus did have AC/heating
Overall it was a very disappointing experience and we feel it wasted a whole day of the limited time we had on our trip.
1人が参考になったと回答
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_ashleyhavig
September 23, 2026
Stunning
Diego was a wonderful guide for the day, and the tour was packed with goodies, the scenery was just stunning, highly recommended.
事業者からの返答
Thank you so much for sharing your experience! We’re delighted to hear that Diego made your day special and that you enjoyed the variety of the tour and the stunning scenery. We truly appreciate your recommendation and hope to welcome you back to Chile for another good time! MTO TOUR TEAM.
C
carmen7Sydney
September 23, 2026
Wonderful experience
We had a wonderful experience with Ivan. Trip was very pleasant and with beautiful views. Ivan kept us informed at all times of our surroundings and any related history of it. I absolutely recommend this tour and congratulate Ivan on a job well done. 100% recommended.
事業者からの返答
Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed the beautiful views and found the trip pleasant and informative. We’ll be sure to share your words with Ivan, who will be happy to know they made your experience even more special. Thank you for recommending us 100%! We hope to welcome you back to Chile soon! MTO TOUR TEAM.
C
C1497EMjuanr
September 22, 2026
Everything is a luxury
tremendous experience, the tour is very complete, Ignacio the guide is a pro.
事業者からの返答
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que disfrutaste de un tour tan completo y que Ignacio hizo que la experiencia fuera aún mejor. Le transmitiremos tus palabras. Esperamos volver a recibirte pronto en Chile,MTO TOUR TEAM.
M
Margocc2561
September 22, 2026
Enjoyable day
The tour cannot be complete because a small avalanche fell on the way to Embalse del Yeso and we couldn't go there. But it was a good day and we caught some of the snow falling and enjoyed the other attractions.
事業者からの返答
Muito obrigado por compartilhar sua experiência! Lamentamos que o acesso ao Embalse del Yeso tenha sido afetado pela pequena avalanche e pelas condições da estrada. Ficamos felizes que, apesar disso, você tenha aproveitado a neve e as demais atrações do passeio. Esperamos recebê-lo novamente no Chile! MTO TOUR TEAM.
T
tinasU4057GO
September 22, 2026
Cajon del Maipo is closed, but it's not an excuse to cancel the trip
No one notified us that the Cajon del Maipo is closed. They said that when we got on the bus at 5:40 in the morning (although when we booked the trip there was information that we'll be picked up at 7am). I understand that there is nothing they can do if there is a huge rock blocking the road, but the accident had happened 2 weeks ago, earlier than we booked the tickets. There was nothing provided as replacement for the excursion - we just drove until the road was blocked and the guide let us out of the bus for 30mins to basically breathe some mountain air. The guide spoke no English, he used AI translation on a speaker which was so silent we couldn't hear it from the back of the bus. So basically there was no information along the way. We spent the money to sit in a crowded bus to see nothing and hear nothing for a lot of money... The goats were very fun tho. Enjoyed that part.
事業者からの返答
Thank you for sharing your feedback. Access to Cajón del Maipo can be affected by road closures and external conditions beyond our control. We also take note of your comments regarding the communication, guide’s explanations, and the experience provided during the closure. We’re glad you enjoyed the goat experience and appreciate your feedback so we can better our service.
MTO TOUR TEAM.
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