BRALEX is excellent and Alex is a fantastic guide. Explained everything in detail, excellent energy. Thank you for everything Alex, much success for you. Happy New Year to you!
事業者からの返答
Olá Daniel!
Que alegria ver que curtiram o passeio com o Alex e ainda compartilharam essas fotos lindas da lagoa! 😍 Comentários assim deixam nosso dia mais feliz. Agradecemos de coração e desejamos um ano novo cheio de aventuras e momentos especiais. Um abraço de toda a equipe Full Tour.
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I5525WWpaulaf
June 13, 2025 · via Tripadvisor
Unforgettable experience!
We thank and congratulate the entire Full Tour team for the unforgettable days we had in Chile! We felt very safe and guided with their guides! Besides, everyone was very kind and polite! Our children adored Yahir, a figure 💜Sure the next time we return we will look for them again!
事業者からの返答
Olá, família! 💛
Que mensagem mais linda! Muito obrigada pelo carinho e por confiarem na Full Tour para viver esses momentos especiais no Chile.
É maravilhoso saber que vocês se sentiram seguros e bem acompanhados durante toda a viagem — e que os pequenos se encantaram com o Yahir! Ele realmente conquista todo mundo por onde passa! 😄
Esperamos vocês de braços abertos numa próxima aventura por aqui. Até breve!
Com carinho,
Equipe Full Tour
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nexthouseg
May 25, 2025 · via Tripadvisor
Excellent company I recommend
Very organized and professional company
Zero annoyances
I highly recommend!!!
Everything works perfectly and you know of your itineraries in advance
1人が参考になったと回答
事業者からの返答
Olá! 😊
Muito obrigada por compartilhar sua experiência!
Aqui prezamos muito pela organização, clareza nas informações e um atendimento sem complicações — e é gratificante saber que você sentiu tudo isso na prática. 💙
Seu reconhecimento nos motiva ainda mais! Esperamos te receber em novas aventuras pelo Chile. Até a próxima!
Equipe Full Tour
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B3430RHteresap
January 31, 2025 · via Tripadvisor
Fast forward two and a half hours the night before!!!
Although the destination is worth it and the guide was good, they changed the night before – after nine o’clock at night! – the departure time. It's announced at 7.30... and I was picked up at 5.00 o'clock in the morning. If I wanted to leave at that time, I would have chosen another tour that already announces it like this. The result is that I have missed half the explanation as I was asleep, I have spent the day yawning and now I come home to get into bed at least an hour to become a person again. Please correctly announce your visits.
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sandron834
January 12, 2025 · via Tripadvisor
Bad thing!!!
Bad experience!!!
On the site , the exit of the tour was scheduled for 7:30. On the eve the driver sent a message warning that he would spend 5 hs in the hotel !!!! Van tight! No sense of safety for all passengers! Displicent driver, talked during the trip on the phone with relatives, moved all the time on the cell phone , watzap and Instagram ! Running a lot on the road! We had to ask to decrease and be careful a few times! Also did not make the stop at the meloses as promised! And made the stops after lunch rushing back to Santiago! On the turn the tire broke because it was very bald!!!! In fact the trip was a nightmare and very dangerous! No advice!!! Oh, bad!!!! Don't do it
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ricardoschmid
December 13, 2024 · via Tripadvisor
If you have love for life, do not make the tour with the Full Tour in Chile
My wife and I booked a tour to the Cajon del Maipo - Embalse El Yeso in Chile through the Full Tour
The guide was excellent, very professional and helpful, but the driver was a real danger at the wheel!
During the whole journey, the driver drove completely recklessly: he was driving above the allowed speed, made abrupt curves that threw us from one side to the other inside the van. Luckily our van did not hit other cars several times!!!
We, passengers, literally risk dying during the ride! With the van full of tourists, any collision or stalling could have caused a tragedy. It was a terrifying experience, which we never want to repeat.
When reporting what happened to the Full Tour, all we received as a response was that they would “pass the feedback to the management”.
That's absurd! Put customer lives at risk in exchange for a simple “feedback.
This already demonstrates the total lack of seriousness and responsibility of the company.
As if it was not enough, the company even had the decency to offer a refund for the ride, compensation and much less tried to officially apologize for what happened. After the report, they never contacted or gave any feedback.
We were completely ignored, as if our safety and well-being were of no importance. It's outrageous to know that, for the Full Tour, we're just numbers and that our lives have been treated so disrespectfully. Never trust this company!
CNPJ: 22.983.723/0001-90 - Brazil
RUT: 76.875.529-9 - Chile
事業者からの返答
Olá Ricardo.. sentimos muito que não teve uma boa experiência com nossa equipe, não temos como costume receber esses comentários, acreditamos que seja algo pontual, porque como agências nos esforçamos para entregar um serviço responsável e de qualidade não apenas no atendimento mas também nos passeio.
Infelizmente existem passeios que a estrada não é pavimentada, é de pedra batida como no caso de Termas de Colina, um passeio que pelo movimento a pessoa pode passar mal enjoar. mas jamais tivemos um acidente e nos esforçamos para que nossos carros estejam ao dia na sua manutenção.
Assim como foi dito seu feedback foi passado a gerencia, o que mostra sim o interesse da agência por receber o retorno dos clientes em relação a nossos serviços para melhorar.
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ismaelrV9451RP
December 9, 2024 · via Tripadvisor
Very good, I recommend!
Great service and very professional. I made tours with other agencies and this one was definitely the best.
I definitely recommend!
事業者からの返答
Obrigado Ismael por nos avaliar, para toda nossa equipe é muito encorajador receber feedback como o seu, obrigado por nos recomer e ate mais
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Tour28793194105
November 25, 2024 · via Tripadvisor
Beautiful places!
The locations are amazing! And the trip was quite quiet, I could take the most advantage of this experience! I thank the guide Maria Angelica for learning!
事業者からの返答
Ficamos muito felizes em saber que você aproveitou ao máximo a experiência. Os locais realmente são incríveis, e é maravilhoso saber que nossa guia Maria Angélica contribuiu para tornar a sua viagem ainda mais especial. Agradecemos por compartilhar seu feedback e esperamos te ver em uma próxima aventura
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X3053KLeduardom
November 18, 2024 · via Tripadvisor
Cajon del Maipo
The trip was amazing!! The entire structure offered by the agency was sensational and the knowledge of the guide was fundamental. This walk is unavoidable!
事業者からの返答
Muito obrigado Eduardo por suas palavras gentis, como agência nos esforçamos em entregar uma experiência de viagem desde o primeiro contato e junto com os guias e motorista ajudar a nosso clientes ter passeios incríveis no Chile, ficamos muito felizes que tenha gostado de nossa equipe, obrigado por nos avaliar.
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mariannasO2837XL
November 11, 2024 · via Tripadvisor
Great experience
We went to Chile in early November 2024, we made several tours with the Full tour and they always delivered what they promised and always very punctual. Super recommend.
事業者からの返答
Olá Marianna, queremos agradecer sua avaliação, Cajon del Maipo é uma região muito linda, nós esforçamos por explorar o melhor dela para que nossos clientes tenham a melhor experiência possível. Seu comentário mostra que estamos indo pelo rumo certo, muito obrigado por nos recomendar.
Santiagoの類似ツアーを比較
最安値: Cajon del Maipo/Embalse del Yeso, Tradition Folk Picnic included — $42
最高評価: Maipo Valley Wine Tour: 4 Wineries, Great Views, Fun Tastings — 4.9 (2,734 件のレビュー)
最短: Cable Car, Funicular and Sightseeing Bus in Santiago one day — 2 時間