Beautiful experience. Roberto made himself completely available to make the day fun. Punctuality and attention to detail. I highly recommend it
事業者からの返答
Ciao, ti ringraziamo per il tuo feedback. Siamo lieti che il tour sia stato all'altezza Delle tue aspettative..
Ti ringraziamo anche a Nome di Roberto. Le nostre guide mettono tanto impegno e passione per creare UN esperienza all'altezza.
Speriamo di rivederci presto..
Cordialita
Sebastiano
O
Ossi_G
June 19, 2026 · via Viator
Horrible experience with Viator!
I am not young, and not fit so I booked a tour which was said to be easy and "suitable for strollers". Despite that I was taken on s trip which was very difficult with much climbing to high altitudes which I could not do. The guide did not seem to care at all, and kept running ahead with the group (4 other fit persons) leaving me struggling behind. At 2 times he even left me alone in the woods for long period of time to wait for the group. I paid a lot of money, and did not get to see almost nothing. HORRIBLE EXPERIENCE!!!!!!!
事業者からの返答
You're truly a dishonest person. Everyone needs to know that you blackmailed me for a non-existent refund because you chose the wrong tour.
All the other customers gave us 5-star reviews on the same day for the same tour...
Write all the negative reviews you want, we won't stand for your blackmail.
J
jaceksO3963OF
June 8, 2026 · via Tripadvisor
A perfect day at Etna + Alcantara (+ a great lunch)
It was a wonderful full-day trip. Arrival at 8:30 AM in a comfortable bus, a short stop at a vineyard near Etna to change shoes (worth it!) and put on a warm jacket (not worth it in June!), a ride to one of Etna's many cones, a walk - pine forests smell beautifully of resin, an excellent guide, Miko, then a return visit to the Ladroni Grotto, a delicious lunch with wine at the vineyard (not included but highly recommended!), a ride to the incredible Alcantara Canyon, and a return trip to Catania around 5:30 PM.
I'm grateful to Etna Sicily Tours for helping me organize this trip – even though I booked it on-line on TripAdvisor (Viator) very late, they managed to find a spot for me. It's very encouraging that they care so much about the satisfaction of customers they've never met. Grazzie mille!
J
Jacek_S
June 7, 2026 · via Viator
A perfect day at Etna + Alcantara (+ a great lunch)
It was a wonderful full-day trip. I'm grateful to Etna Sicily Tours for helping me organize the trip – even though I booked it on-line on TripAdvisor (Viator) very late, they managed to find a spot for me. It's very encouraging that they care so much about the satisfaction of customers they've never met.
The trip itself was perfectly organized. Arrival at 8:30 AM in a comfortable bus, a short stop at a vineyard near Etna to change shoes (worth it!) and put on a warm jacket (not worth it in June!), a ride to one of Etna's many cones, a walk, an excellent guide, Miko, then a return visit to the Ladroni Grotto, a delicious lunch with wine at the vineyard (highly recommended!), a ride to the incredible Alcantara Canyon, and a return trip to Catania around 5:30 PM.
X
X9733ZSjuliat
April 28, 2026 · via Tripadvisor
Etna day tour
I had booked a day tour on Etna, I am going there with my children aged 6 and 8.
Everything was organized very well and Danilo - the guide - was super helpful and also helpful with my little ones!
They have good prices and are super professional and prepared!
Highly recommended!
事業者からの返答
Grazie per il vostro riscontro e ci fa piacere vi siate trovati bene con noi.
Vi aspettiamo in futuro per altre esperienze nella nostra bella isola.
C
Cassidy_K
September 18, 2025 · via Viator
We had such a great time!...
We had such a great time! We loved our tour and seeing Etna and the Gorge! It was fun and informative and were super grateful for the pictures we got after. Thanks so much
事業者からの返答
Hello, we are grateful to receive your feedback. It is very important to us, and we are very happy that the tour lived up to your expectations. We hope to see you again soon in our wonderful Sicily.
Sebastiano
C
claudye2025
September 16, 2025 · via Tripadvisor
Bellre day with Salvo
Pleasant and informative day with Salvo our guide who answered all our questions (English, German, French and Italian) Salvo is very pleasant and smiling. Lunch is complete (between, main course, dessert( and wine and water) Pick up from the hotel and return also
事業者からの返答
Bonjour, merci d’avoir partagé votre expérience avec nous. Nous sommes ravis qu’elle ait été à la hauteur de vos attentes. Nous espérons vous revoir bientôt sur notre île fantastique.
Sebastiano
A
Anna F
September 13, 2025 · via Tripadvisor
Best people to tour Sicily with!
Dan was wonderful, entertaining, very knowledgeable and the lunch was the best food in Sicily!!! The entire experience was wonderful, we were treated like family!
事業者からの返答
Hello Anna , thank you for sharing your feedback. We are truly delighted that our tour lived up to your expectations. We look forward to welcoming you back soon to our beautiful island.
Sebastiano
M
Maps695415
August 29, 2025 · via Tripadvisor
Exaggeratedly expensive for what it includes
Paying 105 euros for what this tour includes is little less than a purpose.
The 105 euros includes being picked up, taken to Etna (without climbing), taken to the Throat (entrance fee is 2 euros) and returned to the hotel. Paying 105 euros for that is a disgrace.
If you want to get on Etna, you have to pay 80 euros more per person, if you do, 80 euros per person. I think this should be warned and not found when you arrive...
Trying local produce will be if you pay for it...
Anyway... evidently since you travel, you pay, you don't get to Etna and you stay down but this should be indicated.
My rating is basically by the guide Dan, who is a charming, fun and attentive, if I had to evaluate only the exclusion, it would be a 1.
事業者からの返答
Lamento leer lo que escribiste.
Pero si lees atentamente las descripciones de las excursiones, está todo ahí.
Recogida y regreso al centro, además de senderismo a 2000 m, además de una visita a una cueva de lava, además de la entrada al Parque del Río Alcántara. Más de 150 km recorridos con nuestro propio vehículo y con un guía ambiental a tu disposición...
dime cuánto deberías haber pagado y dónde está el absurdo. En ningún sitio dice que tenemos que llevarte a 3000 m en teleférico; eso es otra excursión, precisamente porque hay un coste adicional que pagar a la empresa que lo gestiona. Dime dónde está la vergüenza...
Que tengas un buen día.
C
Christine_C
July 31, 2025 · via Viator
I loved walking to the...
I loved walking to the craters, it was like walking on a different planet. The caves were also fun, and we had lunch at a small restaurant in between.
事業者からの返答
Thank you, your opinion is important to us. We're glad that your experience was satisfying. We hope to have you as our guest again soon.
Sebastiano
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