クラクフからアウシュビッツ・ビルケナウへのガイド付きツアー（ピックアップオプション付き）

I’m giving 4 stars because of the very confusing booking process. When booking, you select a departure time, but in my case it had nothing to do with the actual departure. I chose a 10:30 AM departure, but I was later informed that the real pick-up time was 5:40 AM. That’s not a minor change, and it created unnecessary stress. On top of that, finding a taxi at that hour was difficult, as several drivers cancelled or refused the ride due to the limited availability of cars. Although I was the first scheduled pick-up, the bus and the guide also arrived late. It wasn’t a long delay, but it was enough to make an already stressful morning even more worrying. That said, the guide was excellent, and the tour itself was very well organized and incredibly worthwhile. Visiting Auschwitz is a powerful and unforgettable experience that everyone should have the opportunity to experience.

The guide was very knowledgeable in the background of the Auschwitz-Birknau concentration camps yet extremely modest, helpful and friendly. What's more precious was her sincere emotions uncovered when she explained the unimaginable and unbearable ordeals occured on the Jews in the holocaust, and her wholehearted invitation for us to reflect on the catastrophe.

tour guide was really great. camilia is friendly made the tour more cheerful

We took a tour with the super guide Margarita, very professional, helping us and being attentive to us at all times with great kindness and friendliness. She conducted a magical tour that transported you to that era and helped us understand how they lived through those very tough moments. Thank you, Margarita.

A powerful visit, and although difficult to hear the history of the camps, Camilla did a wonderful job of telling the story with empathy and understanding

Very easy and prompt pick up. Camila the tour guide was extremely knowledgeable and insightful and shared a huge amount of information with us. No delays or waiting at either your. Highly recommended

A unique and unforgettable experience, a very well-organized visit from the first moment to the last. What can I say about our guide Margarita? She was a great guide and an excellent storyteller about all the history we could explore, providing very good information and insights. Margarita was a great guide who made the place come alive with her subtle, quick, and useful narration, making it easy to share with family and friends. My congratulations to Margarita and the entire team there.

I absolutely loved this guided tour from Krakow to Auschwitz-Birkenau. Everything was extremely well organized from start to finish, and the pickup option made the whole experience very convenient and stress-free. A special mention goes to our guide, Olivia, who was truly extraordinary. She was knowledgeable, professional, and incredibly engaging throughout the day. Her explanations were clear, insightful, and delivered with great sensitivity and respect for the historical significance of the site. She made the experience even more meaningful and memorable. The entire tour ran smoothly, with excellent communication, comfortable transportation, and perfect organization. I would highly recommend this tour to anyone visiting Krakow and wanting to learn more about this important part of history. Thank you, Olivia, for making this such an outstanding experience!

The truth is that it was very good; it has been a very comfortable and organized experience, and the guides were very kind. The guide who led our tour was very skilled at presenting all the events and made you reflect a lot.

Margarita is an excellent guide