Was easy to locate. Could stop at all areas of interest
and accessible. Guides were informative, knowledgeable and entertaining.
事業者からの返答
Dear Rita,
Thank you so much for your wonderful review of our City Sightseeing York Hop-On Hop-Off Bus Tour!
We are delighted to hear you found us easy to locate and that you enjoyed the accessibility and freedom to stop at all areas of interest. It's fantastic to know our guides were informative, knowledgeable and entertaining. We will be sure to pass on your lovely feedback to them!
Thank you for choosing City Sightseeing York and we hope to welcome you back on board very soon!
Kind regards,
City Sightseeing York Hop-On Hop-Off Bus Tour Team
K
karenwJ6474XV
September 27, 2026 · via Tripadvisor
Wow!
Wow! Was dreading this a bit due to a back issue and wasn’t sure if my back would cope with the movement.
How wrong was I , Nicky our bus driver drove the bus with such care, she was polite, friendly and humorous.
Steve the tour guide was so knowledgeable, funny and made our time on the bus unforgettable.
I can’t recommend them and the company enough. You can also download an app to see when the next bus is due for your hop on, hop off experience, a fab way to tour York.
1人が参考になったと回答
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kellyszoo4
September 25, 2026 · via Tripadvisor
Great Touring Information and Guides
This is a great way to experience York with the ease of multi-generational families for getting around. Guides were friendly and knowledgeable. Definitely recommend!
事業者からの返答
Dear Customer,
Thank you very much for sharing your experience with the City Sightseeing York Hop-On Hop-Off Bus Tour.
We are delighted to hear that the bus tour made exploring York easy and enjoyable for your multi-generational family. It is especially wonderful to know that our guides were friendly and knowledgeable and helped make your time in the city even more enjoyable.
Thank you for recommending us. We hope to welcome you and your family on board again!
Kind regards,
City Sightseeing York Team
P
peterbT277VT
September 24, 2026 · via Tripadvisor
York tour
We met Joshua at the pick up point near The Minster. He explained the route and options together with the different pricings. All very helpful and we decided on the 24 hour pass. The bus was comfortable and very informative on our first circuit whilst we decided where further to explore. We made full use of the ticket with another 3 trips. Thoroughly recommend.
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N9169WOannettec
September 22, 2026 · via Tripadvisor
Wonderful
We had a fantastic experience on Monday! First of all our first trip we had Steve and Yann who were like a double act! Steve was brilliant and we found him very interesting and even though we can’t make it up the stairs it was like he was with us anyway and yann the driver kept pointing things out for us and chatting. We enjoyed it that much we came back for another trip after a very nice lunch. We unfortunately didn’t have Steve or anyone talking but we had the luxury of having driver Yann again and there were only the two of us on the bus and we felt very special as he spent the round trip talking to us and recommending places. He was a very charming young man, who like Steve are a credit to your service, along with the young man at the art gallery bus stand who sadly we didn’t catch his name. We hope to see you again Thursday! love Jayne and Annette (the Hamilton girls) xx
A
alfismont
September 21, 2026 · via Tripadvisor
Great informative bus trip
Always enjoy a tour on these buses to get a good look around the city. Tour was informative and guide was interesting. You can see the city in an hour and get on and off when ever you choose. Staff are extremely helpful and polite
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Rashida_P
September 21, 2026 · via Viator
Wrong City!
I looked up tours in New York and this tour comes up. I went to look up the meeting location the day of and relized it was York, England. Why would a tour in the U.K. come up when I searched NYC tours???
事業者からの返答
Dear Rashida,
Thank you for taking the time to share your feedback for City Sightseeing York, and we are very sorry to hear about the confusion with your booking.
We completely understand your frustration. You were looking up tours in New York and our tour in York, England came up in your search results.
Unfortunately the search and display of tours on Viator is managed by Viator's own platform and algorithm, not by us locally, which is why York, UK can sometimes appear when searching for New York, New York due to the similar name.
We are sorry you only realized on the day of the tour that the meeting location was in York, England, and we can imagine how disappointing that must have been.
If you ever do visit York in the UK, we would love to welcome you on board and show you our beautiful historic city!
Team City Sightseeing York Hop-On Hop-Off Bus Tour
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ORISCHRIS_N
September 17, 2026 · via Viator
Bad deal
Waited way too long at stop and couldn’t easily distinguish which bus was right so had 4 drivers (all red hop on hop off) tell us we didn’t have the right bus. My husband gave up and called Ubers. Also the stops are not convenient to all sights.
事業者からの返答
Dear Customer,
We are sorry to hear about your experience with the City Sightseeing York Hop-On Hop-Off Bus Tour, particularly the long wait and the difficulty identifying the correct bus. We understand how frustrating it must have been to be redirected several times and ultimately have to use alternative transport.
We will share your comments regarding bus identification and stop locations with our York team for review. We would also like the opportunity to look into what happened during your visit. Please contact us through our official form at https://city-sightseeing.com/es/contacto, including the date, approximate time and stop where you were waiting.
Kind regards,
City Sightseeing York Team
T
Tour249267
September 17, 2026 · via Tripadvisor
Great knowledgeable .
14 September 2026. Guide Jeremy gave an excellent and interesting presentation. Great humor. Driver Shawn is such a considered driver . Well don’t to both of them . Highly recommend going on it for an overview of York city .
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linda24656
September 14, 2026 · via Tripadvisor
Excellent trip and commentary.
Had a great trip on this bus - Jeremy was wonderful as our guide. So knowledgeable and funny with it. Great value and a lovely weather to boot!
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