ピラトゥス山＆ルツェルン湖クルーズプライベートツアー｜ルツェルンから

Here’s a more casual, genuine version that sounds like something a real traveler would post: We had such a great time visiting Mt. Pilatus and Lake Lucerne with Jacob! He was friendly, easygoing, and really knowledgeable, which made the whole day even more enjoyable. The views were absolutely beautiful, and Mt. Pilatus was definitely a highlight of our trip. Jacob shared some great stories and information along the way, but the tour never felt rushed or overly structured. He also made sure we had plenty of time to enjoy the views and take photos. We really enjoyed the experience and would definitely recommend this tour, especially if you get Jacob as your guide!

Jovanna was a treat! We had a group of 8 and she took care of us. We had a wonderful time and can't say enough. We started late, but was able to expertly coordinate all aspects of our day. The weather was wonderful.

+7

Our guide Coco was AMAZING !! He was very knowledgeable and accommodating and friendly. We valued his approach and we thoroughly enjoyed the tour. We highly recommend this tour - wonderful combination of lake cruise, gondola ride, cogwheel train … and the spectacular views on Mount Pilatus!

Great tour for seeing the views of the city from the lake and mountain. Tour guide, Coco, was fantastic and expressed his passion and excitement for the tour.

Was foggy up at the top but our tour guide was great! Super personable and flexible based on the weather

Fabulous job, Coco! We had great day touring Lucerne. Would highly recommend.

Coco was a great guide, enjoyed the trip very much.

Coco, our guide was so good to be with. His English was not bad, and he was fun to be around. I was dreading the gondola but it ended up being something I am glad we did. The group size was wonderful, 8 of us & the time gone was great. We didn't feel rushed and really enjoyed it.

We booked at least a month in advance for the private Mt. Pilatus and Lake Lucerne Tour and this review is for the tour company and NOT a reflection on our wonderful guide Rafael! He was fantastic and worked very hard to resolve the issues that occurred that was out of his control and was a significant oversight for the company Tours of Switzerland. We took the public ferry from Luzern to the Mt. Pilatus station to take the tram up the mountain. When we arrived there around 12:20pm we should have boarded the 12:35pm tram however there seemed to be an issue with the tickets and Rafael was very professional and had us stay close by but didn’t involve us with the ticket issues he was trying to resolve. When we finally got our tickets and got through the line the ticket agent said our tickets were for 14:20. Rafael again talked to the ticket agent and the company to try to get in an earlier time slot but this time was earliest. This type of error should not have occurred when you pay a premium price. There was a cafe and toilets to use while we waited. This also forced us to cancel our dinner plans that our hotel arranged for us. Once we got on the tram (30 minutes up the mountain) we didn’t have the full 1 hour to explore because of our delay so we didn’t get to fully walk around as it was advertised. Since it was a Sunday it was more crowded then usual and we had to cut our time short at the top because the cogwheels to get down the mountain was closing soon and once it’s closed you’re stuck at the top. Once you take 1 cogwheel down you have to wait in line and take another cogwheel down the rest of the mountain. I reached out to the company to express my dissatisfaction and they took many days to respond back, once they did they offered me a discount on a future tour which was insufficient. I responded back to express my disappointment again and then a few days go by and they say there’s nothing they can do for their mistake. So I felt as if we paid a premium price to wait a lot. I would recommend doing this tour but with a different company.

Alejandro was an amazing guide—friendly, knowledgeable, and very attentive. He made our visit to Mt. Pilatus easy and unforgettable. The views were breathtaking and the entire experience was wonderful. Highly recommend Alejandro and this tour!