シャフリサブズ日帰りツアー－アミール・テムル生誕の地

Dear Guest, Thank you very much for sharing your feedback and for joining our Shahrisabz tour. We truly appreciate your comments — they help us improve the experience for all our travelers. We’re glad to hear that you enjoyed the comfort of our modern vehicle and found Shahrisabz to be as beautiful as we believe it is. However, we’re sorry to hear there was some misunderstanding regarding the role of your driver and guide. In our tour options, the driver-only service includes transportation with a professional driver who does not provide guiding commentary, while the guided tour option includes a licensed English-speaking guide at the destination. It seems that your service correctly included the on-site English-speaking guide in Shahrisabz, but we understand that clearer communication before the trip could have helped set expectations better. We’ll make sure to emphasize this difference more clearly in our tour descriptions and booking confirmations. Thank you again for your feedback — it’s invaluable to us. We hope you enjoyed your day exploring the historic city of Shahrisabz and look forward to welcoming you again for another experience in Uzbekistan. Warm regards, The Jahongir Travel Team

Thank you for your feedback. We're sorry to hear that the experience did not meet your expectations. However, we’d like to clarify that this was not a guided tour, but rather a self-paced experience with an escort to assist with logistics. Our tour description clearly states this, and we always encourage guests to review the details before booking to ensure it aligns with their expectations. That said, we appreciate your input and will use it to improve our communication for future travelers. If you have any further concerns, feel free to reach out.

Dear Guest, Thank you so much for your kind words! We’re very happy to hear that you had a perfect trip and that Hassan made such a great impression. He’s truly a friendly, patient, and professional driver who always goes the extra mile to make our guests feel comfortable. We truly appreciate your feedback and hope to welcome you again soon for another wonderful experience in Uzbekistan! Warm regards, The Jahongir Travel Team

Dear Guest, Thank you so much for your kind words! We’re very happy to hear that you enjoyed your visit to Shakhrisabz and discovered its rich history. It’s a small city, but as you mentioned, full of remarkable heritage and charm. We’re also glad that Umid made your experience enjoyable and professional — he’ll be delighted to read your feedback. Thank you again for choosing Jahongir Travel, and we hope to welcome you back soon for another memorable journey in Uzbekistan! Warm regards, The Jahongir Travel Team

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the discomfort you experienced due to the heat and air conditioning during your trip. We completely understand how challenging the summer temperatures can be, and your comment is very valuable to us. We have already shared this with our transport team to ensure that vehicles are better maintained and that drivers keep the AC running continuously, especially during the hotter months. We’re also glad to hear that your driver was courteous and made a positive impression, even with the language barrier. We’re actively working on improving our team’s English communication skills to enhance our guests’ experience. Thank you again for your honest feedback — it helps us continue improving our services. We hope to have the opportunity to welcome you again under more comfortable conditions. Warm regards, The Jahongir Travel Team

Dear Guest, Thank you so much for sharing your beautiful impressions! We’re thrilled to hear that the mountains of Shakhrisabz left such a lasting impact on you. The dramatic peaks, fresh air, and stunning landscapes truly make this region one of Uzbekistan’s hidden natural gems. We’re so glad that your journey captured both the adventure and tranquility that make Shakhrisabz so special. It’s wonderful to know that you appreciated the beauty and atmosphere that we’re always proud to share with our guests. We hope to welcome you again soon for more unforgettable experiences in the heart of Uzbekistan’s nature and culture! Warm regards, The Jahongir Travel Team

Thank you for your feedback. We’re sorry to hear that the experience did not meet your expectations. However, we’d like to clarify that this was not a guided tour but rather a transportation service to Shahrisabz. Our tour description clearly states this, and we always encourage guests to review the details before booking. We understand that communication is important, and we will take your feedback into account to improve how we present our services. If you were specifically expecting an English-speaking guide, we regret any misunderstanding and recommend checking our guided tour options for a more in-depth experience next time. We appreciate your input and hope you still enjoyed your visit to Shahrisabz.