The whole fast track ticket was a waste of money, we had to join a huge queue to get into the mine, there was no queue at the ticket on the day office! The headset devices set quality was poor, crackly and couldn’t hear a lot of her information. The salt mines were interesting. Our return coach was late and we were stood around d waiting for ages. Will not book with get your guide again
E
elena_g
July 31, 2026 · via Viator
UNESCO site
Unique and exciting experience that I would recommend to everyone. You must, however, not have physical problems because you climb many steps to go down. The Italian-speaking guide was very nice
事業者からの返答
Dear Guest, thank you so much for your wonderful review! We are delighted to hear that you had such a unique and exciting experience, and that you enjoyed our Italian-speaking guide. Thank you also for sharing the helpful tip regarding the stairs—it is great advice for future visitors! We truly appreciate your recommendation.
Best regards,
ExcitingKrakow Team
R
robsE4254NX
May 23, 2026 · via Tripadvisor
All you need to learn about salt 🙂
Fantastic experience, a must do tour. Perfect instructions and contact with the operators. Very interesting.
事業者からの返答
Thank you for your fantastic review! We are delighted to hear that you had an interesting experience and found our instructions and communication helpful. Ensuring a smooth process for our guests is our top priority. We truly appreciate your recommendation and hope to see you again in Kraków!
kind regards,
ExcitingKrakow Team
R
Riku_N
April 8, 2026 · via Viator
Everything went well....
Everything went well. Even a small change for timetable went great. Organizer informed about this well in advance and communication via Whatsapp was quick.
事業者からの返答
Thank you so much for your great review! We are delighted to hear that everything went smoothly and that you appreciated our quick WhatsApp communication regarding the minor schedule adjustment. Keeping our guests well-informed is a top priority for us. Thank you for choosing our Wieliczka Salt Mine tour!
Best regards,
ExcitingKrakow Team
A
Anthony_H
February 8, 2026 · via Viator
Salt mines
Awsome experience going dpwn the salt mines. So big it’s unreal. Well organised and easy to find. Very friendly staff
事業者からの返答
Thank you so much for the awesome review! The scale of the Wieliczka Salt Mine truly is mind-blowing once you step inside. We are thrilled to hear that you found the tour well-organized, easy to locate, and that our staff made you feel welcome.
Thank you for choosing us for your adventure underground!
Best regards,
ExcitingKrakow Team
K
Kirsty_W
May 25, 2025 · via Viator
A must see
The salt mines is a must see and is incredible to see what people can do with salt. Thoroughly enjoyed the experience minus the steps and walk to the elevator.