On the excursion, we were lucky to be accompanied by guides Moo and Stitch. The truth is that they made this experience much more entertaining and fun. Their good humor and the great treatment they offered us is undoubtedly remarkable. Plus, Moo even acted as our photographer for Instagram. This experience is incredible in itself, but going with people who know their stuff, who put a smile on everything, and who clearly enjoy what they do, improves the experience much more.
事業者からの返答
¡Muchas gracias por compartir una reseña tan especial con nosotros!
Nos alegra muchísimo saber que vivieron una experiencia inolvidable y que Moo y Stitch consiguieron hacerla todavía más entretenida y divertida. Su conocimiento es fundamental para descubrir la historia y cultura de estos lugares, pero nos encanta saber que fueron su buen humor, cercanía y entusiasmo por lo que hacen los que realmente marcaron la diferencia durante el día.
Y parece que Moo añadió oficialmente una función más al tour: fotógrafo para Instagram. Nos alegra que también ayudara a que se llevaran buenos recuerdos en fotos de esta aventura.
Será un placer compartir con Moo y Stitch todas sus palabras. Gracias por elegir Ekinox Tours y por recordarnos que una gran experiencia no depende únicamente de los lugares que se visitan, sino también de las personas con quienes se comparten.
O
O8033FMalejandroa
August 20, 2026 · via Tripadvisor
Visit Chichén Itzá, Maya community, and cenote
Incredible experience at Chichén Itzá! History, passion, and true roots with Carlos Moo and Stich
Taking the excursion to Chichén Itzá with Ekinox Tours has been, without a doubt, one of the great successes of our trip through the Yucatán Peninsula. From the first moment the organization was impeccable, but what really transformed this visit into an unforgettable memory was the exceptional work of our guides, Carlos Moo and Stich.
Having the opportunity to tour the archaeological zone at the hands of two authentic Mexicans of Maya descent makes a huge difference. Their love and respect for the culture is not something they recite from a manual; they have it in their blood and they pass it on to you in every explanation. Not only did they teach us the secrets of the architecture, astronomy, and ancient history of the Maya, but they also shared valuable personal experiences with us.
Those experiences and anecdotes opened our eyes to understand not only the fascinating past of this civilization, but also the present, the reality, and the cultural richness of the current communities that inhabit this area of Yucatán.
If you are looking for something more than the typical tourist tour and want a human, deep, educational, and exciting experience, I totally recommend taking the excursion with Ekinox Tours and, if you are lucky enough to coincide with Carlos Moo and Stich, prepare yourself for an unforgettable day. 10/10!
事業者からの返答
¡Muchísimas gracias, Alejandro, por dedicar tiempo a compartir una reseña tan detallada y especial!
Nos llena de satisfacción saber que esta visita a Chichén Itzá se convirtió en uno de los grandes aciertos de tu viaje por la Península de Yucatán. Para nosotros, una experiencia como esta adquiere su verdadero valor cuando va más allá de conocer un sitio arqueológico y permite acercarse a la historia, las tradiciones y la realidad actual de la cultura maya.
Tus palabras sobre Carlos Moo y Stitch son un reconocimiento extraordinario. Nos encanta saber que su pasión, sus conocimientos y, especialmente, su manera personal de compartir la cultura y sus propias experiencias consiguieron crear esa conexión entre el pasado y el presente. Poder transmitir no solo datos históricos, sino también el respeto y orgullo por sus raíces, es precisamente lo que puede transformar una visita en un recuerdo realmente significativo.
También agradecemos mucho que destaques la organización de la experiencia y, sobre todo, que recomiendes el recorrido a quienes buscan algo más profundo que una visita turística convencional.
Será un verdadero placer compartir tu reseña con Carlos Moo y Stitch. Gracias por confiar en Ekinox Tours para descubrir esta parte de México y por ese 10. Esperamos volver a encontrarnos en otra aventura.
J
javieru855
August 20, 2026 · via Tripadvisor
Chichen Itza excursion
Magnificent excursion that you cannot miss if you come to the Riviera Maya. Our guides Carlos Moo and his colleague Stitch were excellent guides and explained the Mayan culture to us in great detail.
事業者からの返答
¡Muchas gracias, Javier! Nos alegra saber que disfrutaste de esta experiencia imprescindible en la Riviera Maya y, especialmente, de las detalladas explicaciones de Carlos Moo y Stitch sobre la cultura maya. Compartiremos con ambos tus felicitaciones. ¡Gracias por recomendarnos!
T
tom_sd690
August 19, 2026 · via Tripadvisor
Wonderful Chichén itzá
Wonderful experience!!!
Pluses: knowledge of our guide “stitch” is awesome. Value for the money…splendid!!!…we had the opportunity of visit Chichen Itzá and learned so many things about the Mayan culture thanks to our guide.
We had also the opportunity of visit and swim in cenote Chichikán for a refreshing experience.
Overall..a very nice experience.
Down: meeting point…. Not a well organized item…. We received confirmed note about a specific meeting point and the personnel who took us were in another part of the hotel looking for us. Due to this, tour was delayed.
Besides this…. Tour recommended!!!
事業者からの返答
Thank you very much for taking the time to share such a detailed review!
We’re delighted to know you had a wonderful experience and found the tour to be excellent value for money. We’re especially happy to hear your recognition of Stitch and his knowledge of Mayan history and culture. Being able to make a visit to Chichén Itzá not only impressive but also truly meaningful is one of the most important parts of our guides’ work.
It’s also great to know you enjoyed the refreshing swim in the cenote after exploring Chichén Itzá.
We sincerely appreciate your feedback regarding the meeting point. We understand how frustrating it can be to receive one confirmed location while the transportation team is expecting you elsewhere, particularly when this results in a delay. Clear coordination at pickup is essential, and your comments help us identify where this process needs greater attention.
Thank you for recommending Ekinox Tours despite this inconvenience. We’ll be very happy to share your compliments with Stitch, and we hope to welcome you on another adventure in the future!
D
D3309WCjulias
August 18, 2026 · via Tripadvisor
Excellent
Excellent tour with Kiko, Estrella, and Ángel Villalobos. Very good food in the Mayan community. Everything very well explained by the guides.
事業者からの返答
¡Muchas gracias, Julia! Nos alegra saber que disfrutaste tanto del tour, de la comida en la comunidad maya y de las explicaciones de nuestros guías. Compartiremos tus felicitaciones con Kiko, Estrella y Ángel Villalobos. ¡Esperamos volver a verte pronto!
P
pedrojaviera638
August 18, 2026 · via Tripadvisor
It has been an incredible experience, both because of the guides we had, Angel Villalobos, Estrella, and Kiko
Everything was very good, the guides were very professional, the tour was very complete. Very kind and professional, Estrella, Kiko, and Angel Villalobo. The guides' explanations were wonderful, they explained everything magnificently. I recommend it to everyone
事業者からの返答
¡Muchas gracias, Pedro Javier! Nos alegra saber que disfrutaste de un tour tan completo y, especialmente, de las magníficas explicaciones y atención de Estrella, Ángel Villalobos y Kiko. Compartiremos tus felicitaciones con los tres. ¡Gracias por recomendarnos!
5
532haizeam
August 18, 2026 · via Tripadvisor
Excursion
An unforgettable experience thanks to the information provided by our guides, Estrella and Ángel Villalobos, as well as the journeys that were very pleasant for us thanks to Kiko's great driving. We finished the day in love with the Mayan culture thanks to them.
事業者からの返答
¡Muchas gracias, Haizea, por compartir una experiencia tan especial!
Nos alegra muchísimo saber que terminaste el día enamorada de la cultura maya. Ese es uno de los mejores resultados que podemos esperar de una excursión como esta: no solo conocer lugares increíbles, sino también comprender su historia y conectar con la cultura que los rodea.
Nos encanta saber que las explicaciones de Estrella y Ángel Villalobos hicieron que la experiencia fuera inolvidable, y que la excelente conducción de Kiko ayudara a que los trayectos también fueran agradables y amenos.
Será un placer compartir tus palabras con los tres. Gracias por elegir Ekinox Tours para descubrir un pedacito de la cultura maya. ¡Esperamos volver a recibirte en otra aventura!
P
P5450PRjoseantoniod
August 18, 2026 · via Tripadvisor
A 10 for the whole excursion.
We did this wonderful tour with Kiko, Estrella, and Angel, 3 fantastic people, everything very well explained and coordinated, I would repeat it without a doubt, thanks for this wonderful day.
事業者からの返答
¡Muchas gracias, José Antonio! Nos alegra muchísimo saber que la excursión fue un 10 y que Kiko, Estrella y Ángel hicieron de la experiencia un día maravilloso. Compartiremos tus palabras con los tres. ¡Será un placer volver a recibirte!
B
barbarahQ6872HY
August 18, 2026 · via Tripadvisor
Excursion
Our guides, Estrella and Ángel Villalobos were excellent, as was our driver Kiko. I would repeat the excursion with them a thousand times more.
事業者からの返答
¡Muchas gracias, Bárbara! Saber que repetirías la excursión mil veces más con Estrella, Ángel Villalobos y Kiko es un reconocimiento increíble para todo el equipo. Compartiremos con los tres tus palabras. ¡Esperamos volver a verte pronto!
H
H2149IQelainev
August 18, 2026 · via Tripadvisor
Well organized full day
It was great, so you see a lot and don’t need to worry about transportation. Guides are friendly and bus comfortable.
We were a full tour bus of people but the group gets divided over two guides. Depending on what language you speak the group can be quite small, like 8 people, or it can be 20. Not all language gets the same info at the same time, but it is roughly similar.
Of course it’s a tour and you can’t control your own time. Chichen Itza is very large and you could spend the whole day there, but going with the tour a few hours is good start. It’s a shame the grand museum is included in ticket but you don’t get to see it.
The buffet lunch was very nice, tacos, rice, pasta all kinds of meat and fish. Fruits and dessert and fresh drinks (not included). They spend a lot of time at the Maya stone gift shop which could be spent elsewhere in the town or Chichen Itza.
If I had a car I would do it alone but going with a tour is the second best option, and Ekinox are a great company you can trust. They are punctual and care about the work.
Oh wear a hat when visiting the ruins, drink lots of water and bring water shoes for Cenote. The lunch is late in the day so bring some snacks too.
事業者からの返答
Thank you very much, Elaine, for taking the time to share such a detailed and balanced review!
We’re very happy to know that you found the tour well organized, punctual, and reliable, and that you enjoyed the comfortable transportation, friendly guides, and especially the buffet lunch. We also appreciate you highlighting the convenience of experiencing so much in one day without having to worry about transportation.
Your observations about the time spent at Chichén Itzá, the Grand Museum, language groups, and the gift shop are very valuable to us. A full-day itinerary requires balancing several stops, but we understand that some travelers would prefer additional time at the archaeological site or elsewhere along the route. Feedback like yours helps us continue evaluating how we can improve that balance.
Thank you especially for describing Ekinox as a company travelers can trust. That means a great deal to our team. We truly appreciate your recommendation and all the useful tips you shared for future travelers!
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