Both the company and the driver herself were very easy to message and coordinate times with on WhatsApp, we were able to change our times very easily when we realised we needed to leave 2 hours earlier than booked. The car was comfortable, and the drive felt safe. The only downside was that there was this insane rattling noise that went for the entire ~4hrs which I luckily drowned out with my headphones - not sure what caused that, maybe a decoration in the car? The views are also absolutely breathtaking.
R
Roam15861618456
May 4, 2026 · via Tripadvisor
Quick and efficient communication
I found this contact/company in Google after random search but it turned out really helpful transfer service through our trip in Vietnam. We used this service to arrange transfer in Northern Vietnam multiple times on different routes. The price was always good and quick communication/instant reply. You can use it without worries.
1
147jaceym
February 17, 2025 · via Tripadvisor
Service worth the monery
The perfect combination of comfort, class and safety, bringing a superior travel experience to our group on this trip, spacious space, soft leather seats. The service provided is completely worth the cost
V
volkob2024
December 7, 2024 · via Tripadvisor
Their service is top - notch
Our toyr was made perfect by the car service of By Hanoi VIP Transfer. Their well-maintained vehicles and courteous drivers ensured that we had a seamless and enjoyable trip. Their service is top-notch, making them a reliable choice for anyone visiting Hanoi
P
peysea
December 5, 2024 · via Tripadvisor
A must try for anyone needing travel transportation
The private transfer service was a special experience. The car was beautiful, luxurious, and the journey was smooth and comfortable. The driver was professional and enthusiastic, answering all our questions about local attractions. This service truly combines convenience, quality, and value for money. A must try for anyone looking for private transportation.
5
510tarrag
December 4, 2024 · via Tripadvisor
Very impressive service
We were very impressed with the private transfer service! The professionalism of the driver stood our as he arrived on time and assisted us with our luggage. The car felt brand new, clean and had enough room for everyone. It was a smooth ride, ideal for long trips . We highly recommend this service for a hassle-free trip
V
vezeal
December 2, 2024 · via Tripadvisor
The driver was great
We loved the friendly driver who made our trip enjoyable. The car was nice, clean interior and great air conditioning, keeping us comfortable throughout the trip. The service was on time and exceeded our expectations with safe driving standards. Our trip to Puluong was smoother and safer.
K
keatir2024
December 1, 2024 · via Tripadvisor
Good quality car
The trip was a pleasure, thanks to the good quality car provided. It was clean, spacious, and well-maintained, ensuring a smooth and comfortable ride. You can see that the company prioritizes quality and customer satisfaction. Will definitely book again for future trips
T
tuckmm
November 29, 2024 · via Tripadvisor
Perfect private transfer
The car was of good quality, provided a comfortable ride with excellent air conditioning. Our driver was not only friendly but also ensured a safe trip. Everything was on time, which made our trip much smoother. Would definitely use this service again
V
valeriabM1855GL
November 27, 2024 · via Tripadvisor
Highly recommend
The private car service was exceptional! The driver ensured safedriving throughout the trip . The car was of good quality, clean, and had excellent air conditioning, making the ride very comfortable. The service was punctual and professional. Highly recommend
