Xcaret Park Day Trip, transportation and Cultural Night Show
Description
*** This is an officIal product of Grupo Xcaret *** Spend a day in paradise at Xcaret, an eco-archaeological park located in the Riviera Maya. Discover an underground maze of rivers where Mayans once prepared for ceremonial rites, frolic in a lagoon, and snorkel in clear Caribbean waters. Keep your eyes peeled for birds, butterflies and monkeys as you wander the lush forested grounds and visit archaeological sites. When the sun goes down, settle in for a spectacular show of lights, music and dance highlighting Mayan history and culture. Convenient pickup and drop-off from most Cancun hotels are included. The Plus Ticket includes buffet, one beer and access to Plus facilites.
Tour Options
Itinerary
Transportation will pick up and drop off from hotel/meeting point to park entrance.
Water activities: - Underground River - Blue River - Mayan River - Manatee River - Paradise River - The Inlet - Beaches and Natural Pools
Flora and Fauna: - Butterfly Pavilon - Xcaret Aviary - Crocodiles - Bat Cabe - Jaguar Island - Deer Shelter - Tapir Territory - Mammal Island - Howler Monkeys - Sea Turtles - Tripical Jungle Trail - Coral Reef Aquarium - Natural Museum of Orchids and Bromeliad
Culture: - Main Plaza - Chapel of Guadalupe - Museum of Mexican Folk Art - Mayan Village - Mexican Cementery “Bridge to Paradise” - Stained Glass Plaza - St Francis Assis Chapel - Archeological Sites - Pre-Hispanic Ball Game Court
Performances: - Rotating Scenic Tower - Harp Recital - Pre-hispanic Welcome - Dance of the Owl - Traditional Costume Show - Pre Hispanic Dances - Water Bottle Chimes - Horse Exhibition - Ritual Ceremony of the Voladores (Flying Men) - Xcaret México Espectacular Show.
Dream Activities at extra cost: - Primax (know dolphins intelligence and skills) - Snorkeling Tour - Reef Snuba - Xpá - México Espectacular Dinner - Temascal (Sweat Lodge) - Stingray Encounter - Sea Trek! Stingrays Encounter - Adventure Kids - Otic Candles - Fish Therapy - Xcaret Xclusivo
Special Activities at extra cost: - Adrenalina Jetboat Ride (Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm) - Sea Trek® (Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years - important to try the helmet before the activity) - Snuba® (Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years - important to know how to swim)
Food & Beverages included only if Xcaret Plus is purchased: -One lunch buffet. -One beer and unlimited non-alcoholic beverages (soft drinks, flavored waters, and coffee) while consuming food.
Highlights
What's included
Pickup Locations & Times
*** This is an official product of Grupo Xcaret *** 1. For guests using Airbnb, a designated public meeting point has been allocated. Please write 'Plaza las Perlas' for Playa del Carmen on the address line. For Cancún, please write Base Xcaret. For Tulum, please write 'Aloft Tulum'. Please write 'Hotel Hacienda Morelos' when making a reservation for Puerto Morelos. 2. If your accommodation is not a hotel, you will need to enter your exact address including street name, street number, house number, county, postcode and city. 3. We can pick you up at your hotel or at the nearest available point on our routes. 4. To know the exact time and meeting point you must send a message thru the option on your reservation or call us at least 24 hours prior to the purchased visit date. 5. The guides will wear red T-shirts with the Xcaret logo on the back for easy identification. The guides will call out the name of the tour. 6. Upon pick up, please present your printed or digital voucher, photo ID and the credit card you used to make the purchase to board the bus and receive a wristband to enter the park. 7. You must arrive 15 minutes early at your assigned location. Notes: a. Please let us know if you do not require transport. b. We cannot guarantee to collect you from a hotel where you are not a guest, as some hotels have policies that do not allow visitors onto the premises. c. If you do not have a hotel at the time you purchase your ticket, you must contact Viator Customer Service at least 24 hours prior to your park visit to coordinate your pickup with us. d. Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret. e. Depending on your hotel location, you should expect to spend between 30 minutes and an hour and a half travelling to the park.
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Children's prices are based on height. Children over 1.4 metres (4.6 feet) pay the adult fare. Children between 3.2 feet (1 metre) and 4.6 feet (1.4 metres) pay the children's fare. All children under 3.2 feet (1 metre) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable, lightweight clothing, walking shoes or trainers, biodegradable sunscreen, a swimsuit and towel, and an extra change of clothes.
- Infants 0 to 4 years are Free of charge.
- Important: Children must be accompanied by an adult at all times.
- The voucher time is for information only.
- Tours and days of operation are subject to availability and change.
- Pick up is from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pick up time will vary depending on your hotel location. We will pick you up at your hotel or at the nearest available point on our routes.
- If you do not know the name of the hotel at the time of purchase, you must contact Viator Customer Service at least 24 hours prior to your park visit to coordinate the pickup with us.
- To know the exact time and meeting point, you must send a message thru the option on your reservation or call us at least 24 hours prior to the purchased visit date.
- All requests for changes, cancellations and/or refunds on bookings must be made at least 24 hours prior to the visit date.
- We accept changes to visit dates (valid in current year and subject to seasonal tariff changes)
- *** This is an official product of Grupo Xcaret ***
- Interactive map available https://maps.xcaret.com/
- Some activities like underground rivers have a check point for health issues
Reviews(2,096)
Very overrated very expensive day out Paid 300pd for 2 booked via website Not that much to see or do. Left at 2pm as basically seen everything there was to see which is not much ! Show was not till 7pm and couldn't find anything else to do for 4hrs Was highly disappointed. Expensive 2 ice lollies 300 pesos ! Water caves where ok but they are man-made and your basically swimming or using ropes to go thru a river with nothing to see for almost 1hr so hard going if your not pretty fit! Theres no other shows or dancers limited myan cultural as there was massive law suit with excaret and the myan gov regarding them.using myan culture so all was pulled from excaret so apart from a few animals its all shops restaurants and extra activities you pay more for. The usual overcrowded tiny pools for dolphins sharks turtles and manatee which breaks my heart to see as they just being used for tourists to ride on. They just swim around their tiny pools ! What life is that. Beach area tiny Snorkeling area packed. Bird atrium was nice Rest of park just basically walking around lots of vegetation and palm trees. I would definitely not recommend it as prices are way too high for what you get. They need to offer more for what they charge. Parks and zoos in uk offer much more than excaret did and cost a lot less.
Dear Visitor, Thank you for taking the time to share your feedback. We appreciate that you enjoyed the Aviary and some of the water experiences. We would like to say that Xcaret is a natural and cultural park with more than 50 attractions included in the admission, including underground rivers, the beach and natural pools, the Butterfly Pavilion, Coral Reef Aquarium, Aviary, sea turtles, regional fauna, Children’s World, jungle trails, archaeological sites, the Mexican Folk Art Museum, Hacienda Henequenera, the Mexican cemetery, the Horse Exhibition, Papantla Flyers, Pre-Hispanic Dances and the Xcaret México Espectacular presentation. Regarding the underground rivers, they are natural underground water systems that flow approximately 5 meters below ground through caves and tunnels, with crystalline water originating underground. Fossilized coral formations can also be observed along the route, providing evidence that the area was part of the sea millions of years ago. There are intermediate exits for visitors who prefer not to complete the entire journey. We are sorry that you felt there was little to see beyond the vegetation. Nature is actually one of the central elements of Xcaret. Visitors can encounter regional species such as flamingos, monkeys, deer and bats, while the park also features the Aviary, Butterfly Pavilion, Coral Reef Aquarium, sea turtle areas, and Manatee Lagoon. The Aviary itself provides natural habitats for more than 1,500 Mexican birds and forms part of Xcaret's conservation efforts. We would also like to clarify the cultural offering. In addition to Xcaret México Espectacular, which features more than 300 artists and takes audiences through Mexico's history and different cultural regions, the park offers the Papantla Flyers ceremony, Horse Exhibition, Pre-Hispanic Dances, Mexican Folk Art Museum, archaeological sites, Mexican cemetery, and Hacienda Henequenera, among other cultural experiences. Regarding the creatures, we understand and respect that visitors may have different perspectives on wildlife experiences. However, animal care and conservation are fundamental to Grupo Xcaret's work. Our official conservation programs include initiatives for sea turtles, birds, marine species, and other Mexican wildlife, and our sea turtle program has helped more than 200,000 hatchlings reach the sea. Our conservation division also works with specialists, local communities, and scientific organizations and holds ALPZA accreditation for several conservation programs. Finally, we understand your comments regarding the value of the admission. Xcaret is designed as a full-day experience, and with attractions operating at different times, we recommend planning the visit in advance to make the most of it. The park is open from 8:30 a.m. to 10:00 p.m., so arriving early provides considerably more time to explore its different areas before the evening presentation. We genuinely regret that your visit did not correspond to what you had imagined, but we appreciate the opportunity to address your concerns and explain what Xcaret offers. We hope you might consider visiting us again someday with a different itinerary, or discovering another of Grupo Xcaret's parks and tours, each offering its own approach to Mexico's nature, culture, and adventure. Kind regards, Brenda H. Grupo Xcaret – Customer Service Mex: + 52 (998) 883-3143 - US: 855-326-0682
It was an experience. For me it wasn’t as whoa as others have put it…it is quite expensive. We paid £560 for family of 4. A child over 12 is considered an adult. Apart from that, we also paid for a photo pass which was $120 for us. Also a lot of additional activities come at a cost- which is exorbitant. We did the sea trek which we enjoyed- going to the bottom of a shallow coral reef & u didn’t need to know how to swim- that was about $400 for all of us again. So if u want to do a few experiences u easily spend over £1000 for a standard family of 4. We did enjoy the sea trek, it was a good experience though was expecting to see more animals as the video showed turtles- it was mainly small fishes. You could see jaguars, lots of birds, some butterflies, and eggs hatching. Lots of lovely nature scenery if that is your thing. There was a swimming in the river challenge, some flamingoes. Apart from that nothing else spectacular. There was a theatre show in the evening if you paid for it- it was good - showing culture and history of Mexico but quite long- 2hours and I felt for a family at the end, it was a bit too prolonged and could have been made an hour Didn’t realise the xplor park (with the zip lining/more activities) was different- might have considered that more & it’s a little cheaper
Dear Visitor, Thank you for taking the time to share such a detailed account of your visit to Xcaret. We are pleased to know that you enjoyed the natural beauty of the park, the Sea Trek experience, the wildlife, and the cultural evening performance. The opportunity to explore underground rivers, admire butterflies and birds, encounter native wildlife, enjoy our natural surroundings, and discover Mexican traditions is part of what makes Xcaret a distinctive destination in the Riviera Maya. We are sorry to learn that the overall value did not meet your expectations. We understand that the cost of admission, optional activities, and photography can be an important consideration when planning a family visit, and we appreciate your perspective regarding these aspects. We are also glad that Sea Trek provided an enjoyable experience, allowing your family to discover marine life from a different perspective. The species visible during aquatic activities can vary depending on natural conditions, so encounters may differ from the imagery used to showcase the experience. Regarding Xcaret México Espectacular, we appreciate your recognition of its quality and your observation about its duration. This production is designed as an extensive celebration of Mexico’s history, traditions, music, and cultural heritage, and we value feedback that helps us understand how it is experienced by families. Thank you again for sharing your impressions. Your comments are valuable as we continue working to offer meaningful experiences while preserving the natural and cultural richness that defines Xcaret. Kind regards. Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Amazing experience! I just wish we had the option to revisit for a second or additional day for a small upgrade fee instead of having to repurchase the tickets, as we couldn’t see everything in just one day. Other than that, everything was very well organized, and the park had so much to see and do. Definitely a great experience!
Dear visitor, Thank you for sharing your wonderful experience with us! We truly appreciate that you highlighted the positive aspects of your visit, especially the organization of the park and the wide variety of activities and attractions available. We certainly understand your comment about needing more than one day to explore everything Xcaret has to offer. In fact, we do have a special offer for visiting the park for two days, which can be a great option for guests who would like to enjoy the experience at a more relaxed pace. We always encourage our visitors to contact our Call Center, where our advisors can provide personalized assistance and recommend the best options according to their preferences and needs. We hope to have the pleasure of welcoming you back soon and invite you to discover more of the parks and tours offered by Grupo Xcaret, where new experiences filled with nature, culture, adventure, and fun await! Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Easy to book and provided pickup instructions right away, overall great, but very long, day (7am-11pm) Stay for the night show!
I really liked the coffee experience
Estimada Melany, ¡Muchas gracias por visitar Xcaret! Para nosotros es un gusto leer que disfrutó de la degustación de café y que la experiencia fue de su agrado. Nos encanta ofrecer a nuestros visitantes la oportunidad de descubrir y disfrutar sabores que forman parte de la riqueza gastronómica de México. Esperamos tener el gusto de recibirle nuevamente para seguir disfrutando de nuevas experiencias en Xcaret. Asimismo, le invitamos a descubrir los demás parques y tours de Grupo Xcaret, desde la emoción de Xplor hasta la belleza natural de Xenotes o la vibrante fiesta de Xoxi. Hay opciones para todos los gustos, y estamos seguros de que encontrará la experiencia perfecta. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Second time here! First time 20 years ago for my honeymoon and now back with two teenagers and still married! A fabulous day out and truly wonderful taste of Mexico and the Yucatan in all its glory.
Dear visitor, Thank you so much for sharing such a special review! We are delighted that, after 20 years, you chose to return to Xcaret and were able to enjoy this experience with your teenagers. What a wonderful way to celebrate your honeymoon memories while creating new ones together! It is wonderful to know that you enjoyed discovering the beauty, culture, and traditions of Mexico and the Yucatán. We hope this second visit will remain another treasured family memory for many years to come. We look forward to welcoming you back for a third visit someday! In the meantime, we invite you to discover the other parks and tours of Grupo Xcaret, each offering unique experiences filled with nature, culture, adventure, and fun. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Simply wonderful and unmissable I HAVE NOT STOPPED CRYING DURING THE WHOLE SHOW
Estimado Ivan, ¡Muchas gracias por visitar Xcaret! Para nosotros es un verdadero gusto leer que Xcaret México Espectacular logró conmoverle de una manera tan especial. Es un gran orgullo para nosotros presentar, a través de este espectáculo, la historia, las tradiciones y la riqueza cultural de México. Nos alegra saber que considera esta experiencia imperdible y esperamos tener el gusto de recibirle nuevamente para crear más momentos inolvidables. Asimismo, le invitamos a descubrir los demás parques y tours de Grupo Xcaret, desde la emoción de Xplor hasta la belleza natural de Xenotes o la vibrante fiesta de Xoxi. Hay opciones para todos los gustos, y estamos seguros de que encontrará la experiencia perfecta. Para más información, visite nuestra página web oficial. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
The park itself is massive so be prepared. We didn't have a guide for some reason. Wasn't sure if we were supposed to so we did our own thing. Based off reviews we knew to hit the river swim first so we did. You can do the buffet at at least 5 choices of restaurants that offer you buffet options. Its humid and hot so carry your fan water and use the mini 💦 water options. The plus options is way at the top almost lol . not every option is included in your band so pay attention to your downloaded map to help you decide.
Dear visitor, Thank you for visiting Xcaret! We are pleased to know that you enjoyed exploring Xcaret and were able to make the most of your visit by starting with the Underground River and taking advantage of our different buffet options. As Xcaret is a large natural park with a wide variety of activities and attractions, we recommend planning an itinerary in advance and using our app and park map to identify the experiences that best match each visitor’s interests. Our Visitor Assistance team is also available throughout the park to provide guidance and help guests organize their visit. We appreciate your observations regarding the Plus package and the activities included. We encourage visitors to review the details of their selected package beforehand so they can plan their day accordingly. We are delighted that you found our recommendations useful, and we hope to welcome you back for another memorable experience. We also invite you to discover the other parks and tours of Grupo Xcaret, where new adventures filled with nature, culture, and fun await. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Another park where you explore and profit from the animals. Whoever cares about animal life, run away from this place.
Dear Marcio, Thank you for taking the time to share your opinion. We would like to share that all the species living in our park receive the highest level of care, including continuous veterinary supervision, preventive medicine, specialized nutrition, and daily monitoring by teams of veterinarians, biologists, and animal care specialists. Many of the animals under our care are part of conservation and reproduction programs that contribute to the protection of biodiversity and endangered species. We are sorry that you have this perception of our park. We are proudly a 100% Mexican company and a leader in sustainable tourism. We are deeply committed to protecting our country's natural heritage and continuously seek ways to preserve, restore, and contribute to building a place of harmony between people and nature. If you would like to learn more about our conservation and animal welfare initiatives, we invite you to visit our official blog, where you can find detailed information about our programs and ongoing efforts. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
The experience of the park itself is exciting. It has many thematic and allusive places to culture and the country, has a lot of history, a lot of color, a lot of activities and a lot of animals. It has several water sources that allows to fill the bottles throughout the day, several wc. The evening show is one of the most valuable moments. Between the story that is told, the acts, the whole production, the entrance to the plot with all the characters.. It's just wonderful! Unfortunately, the negative side is the size of some of the habitats. pumas, jaguars, dolphins, manatins, sharks, rays.... Everyone with minimal space in front of what they really need. In addition to being large animals, they are species that travel long distances and need constant stimuli. The black jaguar is clearly disturbed by the behavioral pattern. In these cases, pumas and jaguars are in a pit that is literally a pedestal of display... For those who complain that they haven’t seen them, the animals also have a place to shelter, they aren’t always out there. The birds, in some cases are also in smaller places and that do not allow a free flight... For those who do not love iguanas, monkeys, among others, it is a place where they move freely throughout the park but do not engage with people unless they are bothered. Maybe it was a one-time visit. It is valid by experience, but the conscience is not calm. The value pays off if you consider the maintenance of the park as a whole. But, if we think of the individual experience, it can be a little high considering that extra activities or photographs and feeding are apart. (If you purchase the plus package includes 1 meal).
Dear visitor, Thank you for taking the time to share such a thoughtful and detailed review. We are pleased to know that you enjoyed the park's cultural attractions, the variety of activities, and especially our México Espectacular evening show. It is wonderful to hear that these experiences made your visit memorable. We also sincerely appreciate your comments regarding the animal habitats. The well-being, conservation, and care of the species living at Xcaret are among our highest priorities. Our wildlife programs are supervised by a multidisciplinary team of specialists dedicated to veterinary care, enrichment, conservation, research, and the protection of native species. We value feedback like yours, as it helps us continue evaluating and strengthening our commitment to animal welfare. Thank you as well for recognizing the park's facilities and the effort involved in maintaining such a large natural and cultural destination. We appreciate your honest perspective regarding the value of the experience and the optional services available. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
