Tours/Punta Sam/Whale Shark Tour from Cancun and Playa Del Carmen
Viator · group up to 20 pax

Whale Shark Tour from Cancun and Playa Del Carmen

4.7(81)Punta Sam1 hour
VIATOR4.5(30)TRIPADVISOR4.7(51)

Description

The whale shark snorkel tour in Cancun, Mexico is a once-in-a-lifetime opportunity to swim with the world's largest fish. Our experienced guides provide an intimate, eco-conscious experience that emphasizes the importance of conservation. With only small group tours, guests have an exclusive chance to observe and interact with these gentle giants in their natural habitat.

Tour Options

Pickup from Cancun
  • Duration: 6 hours Beverages & sof drinks Round trip van transfer: From any hotel in Cancun hotel zone or AirBnb location Pickup included
Meeting point no hotel pickup
From Puerto Morelos
  • Pickup included
Pickup from Playa del Carmen
  • Pickup and drop off from any hotel in Playa del Carmen Hotel

Highlights

Hotel pickup and drop-off
Snorkeling gear
Lunch
Snacks
Water and soft drinks
Bilingual Guide

What's included

Included
Hotel pickup and drop-off
Snorkeling gear
Lunch
Snacks
Water and soft drinks
Bilingual Guide
Not included
Whale shark protected area
Port facilities
Hotel pickup Booking "Meeting point option"

Pickup Locations & Times

Pick-up is available at Cancun, Playa del Carmen & Puerto Morelos, please add the hotel name to the reservation, and we will confirm the pickup time one day before tour day, provide a phone number where we can reach you by WhatsApp message. IMPORTANT: The port fee & whale shark natural protected area entrance are not included in the price, these federal fees must be paid in cash at the port, bring cash there is no ATM in the port.

Traveller Ratings

4.7
81 reviews
5
67
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5
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5
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1
1

Important Information

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Minimum age is 8 years
  • Children must be accompanied by an adult
  • It is recommended that you bring a swimsuit, a long sleeve shirt and bring sunscreen and a waterproof camera
  • Pregnant women are not allowed
  • Seasonal product operating May to September

Reviews(81)

S
Samantha_J
July 18, 2026
Don't hesitate!

This tour way amazing!!! There were SO many whale sharks, coming at us from all directions. The guides were great, Carlos in particular went above and beyond when dropping me back off at my hotel and realized I may have Ubering issue for my next venture, and offered to drop me off at me other hotel. From pick up to drop off was amazing!

N
Nicole_L
July 15, 2026
Amazing experience,...

Amazing experience, friendly staff, Flexible switching dates when we were sick. Had the greatest time!

D
dbounds68
July 1, 2026
Best day ever

This by far my favorite experience I have ever done. Great operator. There. Must have been 40 Whale Sharks in the area and just as many large manta rays! Absolutely amazing!

M
mclarisa
June 1, 2026
Incredible experience!

We saw several sharks even though it was the beginning of the season. An indescribable beauty. Good service on board. Highly recommended.

A
A3487WTstefaniel
June 10, 2025
Amazing!!

Amazing experience! The staff were wonderful and provided the best experience ever! It was a dream tour and it did not disappoint. I would go on this tour again 😀

H
heather_D
June 3, 2025
Amazing

Captain Genner took us right to the whale sharks and avoided the big crowds. Sailor Chicken was very kind and helpful and prepared the most delicious lunch. The guide Charley was very encouraging and even took my hand when I got left behind so I could still get a great view of these amazing animals. I will say that the boat ride both ways was much much longer than I expected and since no sunscreen was allowed we all got sunburned even though we tried to stay in the covered part of the boat. Light long sleeves would have been good to wear.

M
Melhunter51vegan
September 15, 2024
Good experience

I went on this tour at the end of the whale shark season knowing I might not see any whale sharks. The guide said they saw 2 the day before but I'd heard from others that none had been seen for a few days and they weren't running the trips, so I was skeptical whether this was a lie just to get our money. Regardless, Carlos was great, and the whole crew really tried to find us some cool things to see. We were lucky to come across a massive devil ray which they approached with care and caution and were sure to respect the wildlife. This definitely made up for the amount I spent on the trip without seeing a whale shark. No catering for vegans after giving notice the day before, sadly. Luckily I had my own lunch. Overall a very good experience.

Operator response

That's fantastic news! We're absolutely thrilled to hear you had such a wonderful whale shark snorkeling experience with us. Thank you so much for your amazing review on Viator – it truly means the world to our team!

Q
Quest634846
August 12, 2024
Fenomenal

Excellent spectacular unmatched we enjoyed it to the fullest we would make it again fully recommended for everyone

Operator response

¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que tuviste una experiencia fantástica y disfrutaste de nuestro increíble tour. Tus amables palabras significan mucho para nosotros y nos sirven como gran estímulo. ¡Esperamos poder recibirte nuevamente pronto para otra aventura inolvidable!

N
Nancy G
June 16, 2024
Fantastic experience and Awesome tour 👍👍😊😊

Awesome experience!!! The tour guide was very knowledgeable and professional. The captain was very polite and kind. They did everything he can to make sure you get to swim with the WhaleShark. I feel very safe with the tour. Great job Carlos!!

Operator response

Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience and enjoyed our awesome tour. Your kind words mean a lot to us and serve as a great encouragement. We look forward to welcoming you back soon for another memorable adventure!

N
Nancy_G
June 16, 2024
Great experience, the guide tour and the boat captain

Great experience!!! Our tour guide was very professional and knowledgeable. He was very attentive to everyone in the group. I can see that he genuinely wanted us to see and get an incredible experience from the trip. Also, he is very careful and put our safety first. I strongly recommend this tour. Oh great boat and great captain too. He was also kind and generous.

Operator response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience on our whale shark tour, and that both our guide and boat captain contributed to making it memorable for you.

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