VIP City Bus From San José

Very friendly staff,great lunch,lots of walking,there are many stairs to climb.

+1

Hector our tour guide was knowledgeable about his history and he was humorous which made our tour much enjoyable.

Be warned that if bus does not show-up on time (or shortly afterwards), the tour may have been canceled. The company did not inform me. I waited 45 minutes before phoning the New York number. It took the NY rep several times to effectively reach the Costa Rican office. Only then did I receive notice of the cancelation and option of taking a tour later in the day which was shortened because of the traffic from hotel to downtown meeting place. The tour itself was adequate - my second time after 3 years.

Nice to be picked up and dropped off at a hotel. I wish that they could have picked me up at my smaller 3* hotel in Ecsazu?

A great way to find your bearings in San Jose. The tour hit a number of landmarks and included an authentic Costa Rican meal.

Very efficient service, we were picked up at our hotel. The guide was perfectly bilingual and extremely knowledgeable, and made the historical events in an interesting story, so as not to sound boring! We were showed all the places of interest, had a typical Costa Rican lunch and enjoyed the whole trip!

My family and I really enjoyed this tour. We learned a lot. The tour guide and the other people were wonderful. It was the perfect amount of time. The included lunch was great. This was a well organized, coordinated and informative trip.

It was a wonderful experience to the city sightseeing tour with VIP bus. Complete tour was well organised. It covered all important places, Guide Hector was great and knowledgeable. Driver was professional. Lunch was organised in a good restaurant and was sumptuous.

SOME STRANGE EXPERIENCE: tour was ok, but a strange thing happened. We booked the tour of San Jose right from the Hilton La Sabana hotel. They booked us on the tour and told us we pay the person downstairs right before leaving on the tour. Still fine. But then, the most strange thing happened: we wanted to pay by credit card, still ok, ONLY: the person collecting the money wanted to add sales tax extra 13 % to the price of 79 US dollars. So we said "and if we pay cash?" and then there was no charge of 13 % and we paid the price the hotel had quoted us, at 79 US dollars. VERY STRANGE, or not? The person who collected the money for the tour company also issued us upon us asking, a receipt. The company who issues the receipt is NOT VIP City Bus, but a company "Tico Travel" is shown on the receipt. ALSO: when I asked for a receipt, he filled out the receipt and required me to sign at the bottom. Stupidly, I signed. Then realized later I had signed a waiver, that they are not responsible for any personal injury and and and. Never had that - I pay cash and get a receipt, and to get the receipt I have to sign that they have no responsibility whatsoever, in case of accident etc. etc.???? Very strange the whole experience. Why are they trying to get more $ if you pay with credit card - while we had been told by the otel the price was 79 US dollars?

Dear VIP Bus City I am writing to express my dissatisfaction with the Service I received on one of your tours I conducted last week with my family in Costa Rica. During the journey, the driver showed an unpleasant and contemptuous attitude towards his partner’s work. He also behaved aggressively on the road, offending and treating other drivers badly.