M
Cenotes
Excellent tour with our guide who was very knowledgeable, friendly and helpful
VIP Cenotes Private Tour (half-day)
+3 photos
At a glance
- Duration
- 4 hours
- Price from
- $185 / person
- Location
- Playa del Carmen, Mexico
- Rating
- 5.0 / 5 · 69 reviews
- Languages
- EN, ES
- Group
- Private
- Cancellation
- Free cancellation up to 24 hours before
- Hotel pickup
- Available
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- My Quest Concierge Private Tours
Description
Escape the crowds and explore the Riviera Maya your way on this 4-hour private tour — blending nature, culture, and flexibility for a truly personalized adventure. What makes this tour special: - Private Experience: Just your group, fully personalized. - Early Access, No Crowds: Start early to enjoy the calm and beat the heat. - Cenote Xunaan Ha: Jump into a beautiful, open-air cenote surrounded by jungle. - Cenote Taak Bi Ha: Swim in crystal-clear waters inside a magical underground cave. - Optional Ceviche Lunch: Savor fresh ceviche at a local restaurant (not included). - Relaxed Schedule: We keep things smooth and unhurried — no rigid timelines, just good timing. - Customizable Itinerary: Want to visit a different cenote instead? Let us know — (entry fees may apply). This tour is a perfect for couples, families, or anyone looking to enjoy the Riviera Maya at a comfortable pace.
Schedule & prices
- Runs
- Every day
- Start times
- 8:00 AM
- Next available
- Wed, Oct 21
- Adult (ages 12+)
- $185
- Child (ages 4–11)
- $90
- Infant (ages 0–3)
- Free
Larger groups pay less per person.
From the operator’s live schedule on Viator, checked Oct 20.
Tour Options
Itinerary
Have fun in the open cenote in the middle of the jungle. Be amazed at the ecosystem of the cenote and enjoy your time jumping into the water.
Cenote Taak Bi Ha
Explore the underground river and discover the beauties that are below water. Feel adventurous exploring the cave.
What's included
Included
Private transportation
Bottled water
Use of Snorkelling equipment
Air-conditioned vehicle
Not included
Lunch
Gratuities
Pickup Locations & Times
Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 7:00 am but we are happy to accommodate the schedule to your wishes.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
5.0
69 reviews
How it compares in Playa del Carmen
- Rated higher than 77% of 444 reviewed tours in Playa del Carmen
- Starting price $185 is 24% above the typical $149 for tours of similar length in Playa del Carmen
Excurgo comparison of 1,367 Viator tours, recalculated daily.
Important Information
- Specialized infant seats are available
- Travelers should have at least a moderate level of physical fitness
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does VIP Cenotes Private Tour (half-day) take?
VIP Cenotes Private Tour (half-day) lasts about 4 hours. The itinerary has 2 stops.
How much does VIP Cenotes Private Tour (half-day) cost?
Prices start at $185 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
What days does VIP Cenotes Private Tour (half-day) run?
According to the operator’s current schedule, it runs every day, starting at 8:00 AM.
How much does VIP Cenotes Private Tour (half-day) cost for children?
Children aged 4–11 pay from $90, adults from $185. Infants go free.
Can I cancel VIP Cenotes Private Tour (half-day) for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. Pickups at Playa Mujeres or Costa Mujeres have an additional charge of 50USD fee total that will be paid the day of the tour. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 7:00 am but we are happy to accommodate the schedule to your wishes. Pickup points include Tropical Escape Hotel, The Royal Haciendas by Holiday Inn Club Vacations.
What languages is VIP Cenotes Private Tour (half-day) offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Specialized infant seats are available
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is VIP Cenotes Private Tour (half-day) worth it?
Travellers rate it 5.0 out of 5 across 69 reviews on Viator and Tripadvisor; it is run by My Quest Concierge Private Tours.
Reviews(69)
Reviews collected by Viator and Tripadvisor
Z
Professor Juan rocks…
Professor Juan was outstanding with wonderful knowledge and great conversation. Highly recommend!!
C
Fantastic Private Cenote Tour with Heriberto
We had a wonderful experience on our private cenote tour and would highly recommend it, especially for families with kids. Our tour guide, Heriberto, was incredibly knowledgeable about the cenotes (he has been to at least 100) as well as the surrounding area and wildlife. He was patient, engaging, and made the experience fun and safe for our children. He also took great photos for us, which we really appreciated. He was on time for pickup and overall a fantastic guide! Highly recommend Heriberto! Overall, it was a smooth, memorable, and truly enjoyable tour from start to finish.
P
With gratitude
Juan was the best tour guide ever. He took care of us, taught us so much about local culture and made the day go smoothly. We had so much fun, and enjoyed the day so much. We will remember Juan and our experiences forever! Thank you.
S
Cenotes tour was so great!
Juan took us to two wonderful cenotes!! We loved our tour and our guide. Definitely recommend…5 stars! Would love to bring our family back again.
N
We ended up having Juan, he was the best tour I’d ever and was such a nice person, was very knowledgeable with everything and made the trip 20 million times better. Very good person and easy to get along with. I would highly recommend booking with him .
M
Perfecto
Juan was absolutely amazing! Very informative, we all learned so many new things during our tour. We all had a great time with Juan being our tour guide. Thank you Juan!!!!
N
Amazing Cenotes
Our guide Juan was amazing!! He made the tour of the cenotes an experience we will never forget!! Will definitely book the full day tour next time!!
K
Turtles and Tulum - family excursion
Amazing. Oscar Sanchez - can’t get a better tour guide. Friendly, knowledgeable, patient and knew how to make the trip memorable. THANK YOU Oscar. I’d come back just for him.
A
Great Cenote visit
Juan was a fabulous guide. We had a great day. He was very knowledgeable and funny. Was the best day of our holiday so far. Would hit recommend.
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| VIP Cenotes Private Tour (half-day) | 4 hours | 5.0 (69) | $185 | |
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from$185
5.0(69) Free cancellation