Viator Exclusive: Private Sunrise Balloon Ride with Royal Breakfast on Board
Description
A must do for Marrakech visitors: this really unique tour takes you soaring over the foothills of Morocco’s Atlas Mountains on an exclusive Private sunrise Hot Air Balloon ride with a tasty Royal breakfast on board followed by a camel ride in the famous Palmeraie desert and then return to Marrakech by 4x4 vehicle. A flight certificate is included as a souvenir of your unforgettable experience.
Tour Options
Itinerary
Rise early and leave your Marrakech hotel by 4x4 with your guide. Relax inside the air-conditioned vehicle as you travel to the launch site in time for your balloon ride.
Enjoy bird’s-eye views of Morocco’s deserts and the foothills of the Atlas Mountains on a sunrise hot-air balloon ride from Marrakech. Ride a 4x4 to the launch spot in the early morning and drift through the dawn skies over the desert valleys and hillsides just as the sun casts them in gold, orange and pink. Then, land safely back on ground to enjoy a tasty Berber breakfast and memorable camel ride. A flight certificate to commemorate your balloon ride is also included.
Highlights
What's included
Pickup Locations & Times
Dear guest, Thank you for booking with Marrakech By Air. Pick-up locations: • Hotels: outside in front of the hotel • Residences: at the main entrance gate • Riads / Medina hotels: at the nearest accessible meeting point (details will be shared one day before excursion) The weather forecast must be checked before confirming the pick-up time. You will receive a WhatsApp message one day before the excursion around 18:00 with your exact pick-up time and location. ❗️ Please make sure your phone number is connected to WhatsApp and check your messages. If you have not received any message by 20:00, please contact the pilot directly: +212 652 129721 or commercial manager: +212 649-349139 (Whatsapp) ❗️Please ensure your phone has internet or Wi-Fi at pick-up time so our team can reach you easily. If you have an alternative WhatsApp number, please share it with us 24h before the excursion. Drivers can only wait 5 minutes at your pick-up spot. After that, they must leave to pick up the other customers to avoid delaying the program. Disclaimer: All times are indicative and may vary depending on weather conditions and operational factors. Thank you for your understanding. Kind regards, Guest Relations Team Marrakech By Air
Traveller Ratings
Important Information
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Minimum age is 3 years
- Maximum weight per person is 110. If you exceed this limit, kindly contact us in advance.
Reviews(36)
Magnificent experience! An incredible flight, an exceptional view, a top-notch breakfast, and memories to cherish.
The staff members were polite and helpful, but tour isn’t as advertised. We paid for breakfast on the balloon and they did not give us breakfast. We were also promised a camel ride and it was cancelled. When we asked for a refund, they only offered to refund 5% of the total. Stay away from this service!
A crazy experience, our pilot Yanis was at the top. Thank you By air Marrakech for your professionalism❤️ bravo 🙏
I was super excited about to had a breakfast high in the sky and watch the sun rise, it was amazing experience and the staff was so friendly and helpful, special thanks to the amazing Captain Ms. Elina for the great atmosphere and Mr. Waleed for the management team and managing all the things. Super suggested to go with them 👏🏻👍🏻
10/10✨An incredible experience with Marrakech by Air! The hot air balloon flight was breathtaking, the views spectacular and the breakfast delicious. Highly recommended – an unforgettable adventure!”
The overall experience was still quite good. However, one of the key highlights we had booked for—having breakfast in the air—was not possible due to strong winds. That said, the private hot air balloon ride was much more comfortable than a crowded group one. Most of the three stars here are for the pilot, who was very kind and welcoming, and for the perfect sunrise we were able to witness. That being said, I believe we should have been informed in advance if having breakfast in the air was not feasible for that day. Instead, we were woken up at around 5 a.m. and only told upon arrival that the strong winds would prevent us from enjoying breakfast in the air. A significant part of the high cost of this experience is tied to the promise of having breakfast in the air. Since there were six of us, and we were already there, we had no choice but to go ahead with it, even though everyone was very tired.
Dear, Thank you for sharing your feedback about your recent experience with us. We truly appreciate your kind words about the private balloon ride, our pilot, and the stunning sunrise you were able to witness. I’d like to address your concerns regarding the breakfast in the air. Unfortunately, due to the strong winds that morning, it was not possible to serve breakfast on board the balloon. As you observed, safety is our absolute priority, and we make these decisions to ensure the wellbeing of our passengers and crew. For the past 19 years of operating in Marrakesh, this commitment to safety has always guided our choices. I understand how disappointing it must have been to miss that part of the experience, especially as it was something you were looking forward to. As mentioned in the confirmation email, the price for the package remains the same whether the breakfast is served on board or in a Berber tent after the flight. Your feedback is invaluable to us, Thank you again for choosing us for your hot air balloon experience. We hope to welcome you again someday and provide an even more enjoyable flight. Best regards, Wafia
We had a very awful experience today. First of all, the breakfast was not served on the ballon. We paid the premium for that service and it was not delivered as expected. Second, when we landed, there was a horrific incident. The next round of customers was let in the ballon without we getting out first. Because of wind, we tumbled back and forth in the carrier for more than 15 mins, causing injuries, there were blood on my daughters down jacket and her cell phone was cracked.
Dear , Thank you for sharing your feedback. We value all our customers’ experiences and would like to address the concerns you raised in your review. First, we want to clarify that no accident occurred during your flight. If such an incident had happened, it would have been reported on-site, which was not the case. All our passengers were happy at the time, and no complaints were made. Regarding breakfast, we indeed could not serve it on board due to strong winds, which made it unsafe. Safety is always our top priority, and we had to make this decision for the well-being of everyone. As mentioned in our communication with you, breakfast is included in the package, whether served on board or after the flight, and there is no price difference for this. You booked a private basket, which comes at a higher price than a shared basket, and you were fully informed of this before confirming your reservation. Your claims about injuries and other incidents during landing are unfounded. Standard procedures, such as passengers exiting and entering the basket, were followed, and no issues were reported on the day of the flight. Furthermore, your statement about injuries, blood stains, and a cracked phone contradicts the feedback we received on-site and the positive demeanor of the group. Lastly, it is important to note that you emailed us threatening to leave a negative review unless we provided a 50% refund. This approach is unfair and does not reflect the service provided. You have also written two identical reviews, which further misrepresents the situation. We have been operating in Marrakesh for 19 years with a 100% safety record. Customer satisfaction and safety are at the core of our operations, and we take such false claims seriously. Thank you for understanding, and we hope this clarifies the situation. Best regards,
Total nightmare, We had a very awful experience today. First of all, breakfast was NOT served on the ballon. Pilot said it was too windy which we understand. However when we asked for partial refund, nobody came forward. Second, when we landed, there was a horrific incident. The next round of customers was let in the ballon without we getting out first. And then because of wind, we tumbled back and forth in the carrier for more than 15 minutes, causing injuries, blood got on to my daughters down jacket and cracked the phone from the tumbling. We paid $1,500.00 for 3 people and the service was not delivered as expected.
Dear , Thank you for sharing your feedback. We value all our customers’ experiences and would like to address the concerns you raised in your review. First, we want to clarify that no accident occurred during your flight. If such an incident had happened, it would have been reported on-site, which was not the case. All our passengers were happy at the time, and no complaints were made. Regarding breakfast, we indeed could not serve it on board due to strong winds, which made it unsafe. Safety is always our top priority, and we had to make this decision for the well-being of everyone. As mentioned in our communication with you, breakfast is included in the package, whether served on board or after the flight, and there is no price difference for this. You booked a private basket, which comes at a higher price than a shared basket, and you were fully informed of this before confirming your reservation. Your claims about injuries and other incidents during landing are unfounded. Standard procedures, such as passengers exiting and entering the basket, were followed, and no issues were reported on the day of the flight. Furthermore, your statement about injuries, blood stains, and a cracked phone contradicts the feedback we received on-site and the positive demeanor of the group. Lastly, it is important to note that you emailed us threatening to leave a negative review unless we provided a 50% refund. This approach is unfair and does not reflect the service provided. You have also written two identical reviews, which further misrepresents the situation. We have been operating in Marrakesh for 19 years with a 100% safety record. Customer satisfaction and safety are at the core of our operations, and we take such false claims seriously. Thank you for understanding, and we hope this clarifies the situation. Best regards,
The tour operator we booked with didn’t show so when our friends were picked up a half an hour later by Marrakech by Air, we asked if they had space. They immediately accommodated us. The owner and his driver drove us to the balloon. But for them we would have missed a chance to experience the hot air balloon ride. They went above and beyond and I highly recommend them!
The couples balloon trip was excellent, probably the highlight of our trip. Reda the pilot and our driver offered great service from start to finish.
