We excitedly bought a two-day tour from your website and were looking forward to experiencing LA. On Tuesday, October 16th, we went to the bus stop and waited for 2.5 hours. We looked several times on the website but no information. We called and were told that there was no bus due to rain. We had now wasted a very valuable vacation day. We were pleased that we had our ticket changed to another day. On Wednesday we had a lovely trip to Beverly Hill and the Walk of Fame. Now today, Thursday we were looking forward to a trip with the purple route to Downtown LA and had planned everything we were going to see. We waited at the Dolby Theater because we were sure that nothing could go wrong here. But after an hour and a half there was still no bus. We asked one of your employees. He told us that the purple route was canceled. We have now wasted two days of our precious vacation. We totally disappointed over the general service.


















