So we were disappointed with this tour. While we had a very knowledgeable tour guide and did enjoy our experience with him, this the 3 stars. In general we were underwhelmed with this tour. We did reach out to the operator and they pointed us back to the fact that they did provide what they stated they would but for the price it was underwhelming. We did not enjoy the lunch experience which was at a store where you pick from premade jars of food and dined alone. The visit to the cathedral was self guided which we had missed in the description. And the tasting of the champagne at the single winery was just ok. So my recommendation would be to be sure you understand what you are looking for in your experience for the money.
Thank you for sharing your feedback. We are pleased to hear that you enjoyed your guide and appreciated his knowledge. We are, however, sorry that the experience did not meet your expectations. As we explained following your message, the UNESCO Champagne Experience is primarily designed around the UNESCO heritage of Champagne, its historic vineyards and hillsides, villages, Avenue de Champagne and Cathedral of Reims, with a visit to one independent Champagne producer. The programme also clearly indicates that the visit to Reims Cathedral is self-guided, and that the lunch is intended as a local and authentic experience rather than a traditional gastronomic restaurant meal. We understand that you may have been looking for an experience more focused on multiple Champagne tastings and gastronomy. We offer other experiences specifically designed around this, such as our "Gold Champagne Experience" and "Food & Champagne Experience". It is also a full-day private experience, including private transportation throughout the day, the Champagne producer visit and tasting, lunch with Champagne, and the different stops and transfers between Épernay, the vineyards and Reims. We always encourage our guests to carefully review the programme before booking, as each of our experiences has a different focus. In this case, the itinerary and services provided corresponded to those described in the experience you selected. We regret that it was not the right experience for your expectations, but we appreciate your feedback and hope you nevertheless enjoyed discovering Champagne.













































