Tour operator did not pick me up and never responded to my email and WhatsApp messages. I spent the effort and USD 36 to travel to Aswan from Luxor and no one picked me up at the pickup point in Aswan at exactly the agreed time. In Luxor, I contacted the tour operator by email (provided by Tripadvisor) the night before to share my WhatsApp number. There was no reply. At Aswan, I WhatsApped the tour operator through the number listed by Tripadvisor about half an hour before the pickup time to say that I was at the pickup point already. There was no reply. I waited at the pickup point for another 30 minutes and continued to WhatsApp the tour operator. There was no reply. I hope I get a refund of the money charged by Tripadvisor to my credit card for this tour as well as compensation for costs incurred.




















