Spent £350 for two people for this tour. Alex and his wife were nice, though the fee is only for a taxi service. As noted, attraction fees are not included (coming to €52 for two) and it’s recommended to bring basics like water for yourself as these are not included. The day was pleasant with Alex and his wife picking us up at our hotel dropping us off firstly at Segesta (2h) and then Erice (2h) with a stop at a cannoli shop (approx. 10 minutes) on the way which Alex recommended (€3,50 for 1 cannoli). When pick up came it was noted that we should hurry back as taxis waiting nearby is prohibited, which was slightly unexpected given the cost of this private tour. After Erice we were dropped back to the hotel. We reached out to Alex noting that the trip was cut short as Erice should have been 2.5h in total. Alex noted this was because of the cannoli stop, though it was not explained that this stop would lead to us losing time at the attractions and it appeared that this stop was on the way to Erice. Alex then said that our hotel was not included as part of pick up despite it appearing on the Tripadvisor selection list, and said “next time appreciate the people who work to let you try typical products, which were not part of the tour”. Despite being a significant cost for a taxi service the day was pleasant, but it is unfortunate that it ended with hostility. Unfortunately I would not recommend this experience.
1) Praticamente, mi avete scritto 20 messaggi ricordandomi che a erice era prevista mezzora in piu peró......... Lo avete scritto a fine giornata, quando vi abbiamo lasciato in hotel. 2) sapevate benissimo che i ticket per entrare nei monumenti non era incluso; era tutto scritto. 3) lo stop per farvi assaggiare i cannoli , ci ha fatto perdere almeno mezzora La mia domanda è: perche non avete stampato il voucher?????? 2) siamo stati carini proponendovi di fermarci a mangiare dei cannoli tipici molto buoni del posto e avete detto di sì e abbiamo perso circa mezz'ora per andare al bar e farvi fare le cose con calma. 3) avete messo questa recensione mediocre perchè , come mi ha detto piú volte, siete state 30 minuti in meno al castello di venere ( che è chiuso per lavori). 4) siamo stati molto educati e carini per tutto il giorno ma, evidentemente non siamo stati compresi da 2 ragazze di appena 25 anni che non hanno capito che, dovevamo comunque rispettare gli orari, perche anche noi abbiamo una famiglia . 5) LO STOP PER I CANNOLI NON ERA INCLUSO NEL TOUR.
